Metoda lingwistycznej analizy procesów informacyjno-komunikacyjnych SAMPO

• Autorzy: Marek Ćwiklicki

Warianty tytułu

The SAMPO Method of Linguistic Analysis of Information and Communication Processes

• Języki publikacji: PL

Abstrakty

W artykule przedstawiono koncepcję modelowania procesów informacyjnych w "systemach biurowych" bazującą na Searle`s Speech-Act Theory i analizie dyskursu. W pracy omówiono metodę SAMPO utworzoną przez uczonych skandynawskich w latach 80. Przedyskutowano jej metodologiczne podstawy z perspektywy potencjalnych korzyści dla rozwoju procesów informacyjnych.

EN

The author puts forward a concept for modelling information processes in the office based on Searle's Speech-Act Theory and discourse analysis. The SAMPO (Speech-Act Based Office Modelling Approach) model developed by the Scandinavian researchers E. Auramäki, E. Lehtinen and K. Lyytinen in the mid-1980s enables conversations, exchanged acts of speech, and perlocutionary effects to be identified, thus making it possible to analyse information processes in the Language/Action Perspective. The SAMPO model and its methodological basis are discussed as is its potential use in improving information processes. The SAMPO methodology is compared with the Dynamic Essential Modelling of Organizations and Business Action Theory. The article closes with a description of the development trends of SAMPO. (original abstract)

Słowa kluczowe

PL

Metody organizatorskie; Systemy workflow; Analiza piśmiennictwa ekonomicznego

EN

Organizational methods; Workflow systems; Economic literature analysis

• Czasopismo: Zeszyty Naukowe / Akademia Ekonomiczna w Krakowie
• Rocznik: 2005
• Numer: nr 670
• Strony: 19--31

Twórcy

autor

Marek Ćwiklicki

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