The Risk of Business Trainings in Relation to Productivity and Profitability of Small and Medium Sized Enterprises. An Exploratory Analysis

• Autorzy: Paul Jones , David Pickernell , Malcom Beynon , Gary Packham

Warianty tytułu

Ryzyko szkoleń w sektorze MSP: analiza eksploracyjna z zastosowaniem techniki RCaRBS

• Języki publikacji: EN

Abstrakty

EN

Motivated by the need to produce more empirical evidence, this study considers the relationship between the satisfaction SMEs have towards their training needs being met by a diverse range of training alternatives (TAs - for example training at a local college or distant learning), and the levels of impact the training being met has had on business performance (such as enterprise productivity and profitability business outcomes). One issue within this type of problem, and an antecedent to the general difficulty in studying the impact of training on SME productivity and profitability business outcomes, is that not all SMEs would have opted for training from all potential TAs. It follows, a survey data set including details on SME training satisfaction and productivity and profitability business outcomes could be sparse, since not every SME would have answered each of the individual TA based questions. The consequence being, traditional analysis techniques, such as regression and neural networks, would be unable to handle the inherent sparsity of the data (without some level of external management of the data). This study, in an analysis of a sparse data set, employs the nascent RCaRBS technique, since it is able to fully analyse a sparse data set, such as that described previously. The RCaRBS (Regression-Classification and Ranking Believe Simplex) technique was introduced in Beynon et al. (2010), as a development on the CaRBS technique (Beynon, 2005a; 2005b), to undertake regression-type analyses. It is a technique whose analysis approach is based on 'uncertain reasoning' (Roesmer, 2000), through its technical rudiments being based on the Dempster- Shafer theory of evidence (Dempster, 1967; Shafer, 1976). The underlying 'uncertain reasoning' is what allows RCaRBS to analyse sparse data, without the need to manage in anyway the incompleteness of the survey data studied. Prior to the RCaRBS analysis, correlation analyses are undertaken to quantify the level of interdependence of training satisfaction from TAs and productivity and profitability business outcomes. The focus of RCaRBS, like regression in general, is to analyse the dependence of each of the productivity and profitability business outcomes (dependent variable) on the levels of satisfaction on training needs met by different training providers (exploratory/independent variables). Comparisons between the results from correlation and RCaRBS analyses offer strength to findings, and support for a new methodological approach in this area. The structure of the rest of the chapter is as follows; in section one, a review of the literature related to SME TAs and outcomes is presented. In section two, the methodological issues involved (including the definitions of the variables and RCARBS method) are outlined. The results section then presents the RCaRBS analyses, one for productivity and one for profitability. In section four, the policy implications of the results are discussed. (fragment of text)

Środowisko biznesowe charakteryzuje się wzrostem konkurencyjności, postępującą globalizacją rynków oraz wzrostem skali usprawnień technologicznych. Działalność organizacji w tych warunkach staje się bardziej wyrafinowana, co skutkuje między innymi ewolucją usług szkoleniowych. Artykuł podejmuje problem ewaluacji szkoleń na rzecz sektora małych i średnich przedsiębiorstw. Analizie empirycznej poddano zależność pomiędzy satysfakcją ze szkoleń a zgłaszanymi potrzebami szkoleniowymi, a także pomiędzy wpływem odbytych szkoleń na działalność przedsiębiorstw sektora MSP. Studium opiera się na zastosowaniu pionierskiej metody analitycznej, tzw. RCaRBS (Regression-Classification and Ranking Believe Simplex), która pozwala na analizowanie rozrzuconej próby badawczej przy niekompletnych danych. W części pierwszej artykułu omówiono doświadczenia z zakresu szkoleń w sektorze MSP, w części drugiej przybliżono meandry zastosowanej metody badawczej, zaś w części trzeciej zaprezentowano wyniki przeprowadzonej analizy. Artykuł zamyka dyskusja nad otrzymanymi rezultatami, które wykazały, że właściciele bądź menedżerowie badanych przedsiębiorstw byli w stanie rozpoznać wpływ alternatyw szkoleniowych na wyniki ich działalności. (oryginalny abstrakt)

Słowa kluczowe

EN

Risk; Small business

PL

Ryzyko; Małe i średnie przedsiębiorstwa

• Czasopismo: Studia Ekonomiczne / Uniwersytet Ekonomiczny w Katowicach
• Rocznik: 2013
• Numer: nr 127 Risk perception in financial and non-financial entities
• Strony: 83--108

Twórcy

autor

Paul Jones

• University of Glamorgan, United Kingdom

autor

David Pickernell

• University of Glamorgan, United Kingdom

autor

Malcom Beynon

• Cardiff University

autor

Gary Packham

• Cardiff University

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