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2013 | nr 149 La société de l'information : perspective européenne et globale : l'espace européen de l'information | 166--175
Tytuł artykułu

The Idea of Smart Shopping - the Generation of Smart Consumers

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Treść / Zawartość
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Języki publikacji
EN
Abstrakty
EN
The tests made and the follow-authors of the paper shows that today's consumers are diverse both in terms of the needs, tastes and preferences. This thesis confirms the need for studies of consumer behavior, which, more often, especially in Poland, shows the characteristics of smart-shopping streets of the phenomenon. Hence, the acquisition of knowledge about them - the belief authors of the paper - should be regarded as an important source of information that allows for proper targeting of the actions of traders in the business of creating original models. Market analyzes indicate that the place of real opportunity for smart shoppers are Outlet centers. Their biggest advantage is that they give you the opportunity to buy more products than in the ordinary mall, for the same amount. Therefore, to create their own unique style should use the principles of smart shopping streets of. Thanks to them, the customer will save less, plus your time, and shopping will become more pleasant. The focus on the consumer and their needs is not, of course, any discovery or innovation, because from the beginning of the market economy, it is assumed that the focus of the company's consumer. The change in this case is a different behavior than previously known. new consumer, which we define as "smart-shopper", which is not limited as ever, just a simple meet their needs. This knowledge, as well as access to relevant sources of information about products or services (Internet, telephone, promotional newsletters, catalogs, etc.) may consciously and rationally so select the various offers that appear in the available sources of information. Described is characterized primarily by consumers more willing to experiment and take risks as compared to the rest of society. The result of this behavior is the low degree of loyalty and skeptical attitude to brands. In general, the consumer of this profile also knows his worth, knowing what he needs. Often, too (which is probably one of the most important for the national carried traders question) willingly loudly and publicly like to express their opinions on the purchased product structure - service. To conclude this brief discussion on the profile and behavior of modern consumers, which are only a background for further analysis presented in this paper studies consumer should be added that the behavior described entities also affects many other factors (both external and or internal). He writes about them many authors, indicating the various models of consumer behavior. They are, however, to develop only signaled, due to the limited requirements for the frame and Formal. In conclusion, it should be noted that the Smart shopping means shopping carefully, which are, on the one hand saves time, on the other hand saving Smart shopper, but a person who likes to look good, she knows about fashion and follows international trends. Do not confuse the smart shopper with a bargain hunter, because there are some differences. Smart shopper is a person who knowingly makes decisions about buying and know that it is worth taking the time to search for a particular thing. But it's not on the store in order to find the cheapest product. (original abstract)
Twórcy
  • University of Economics in Katowice, Poland
Bibliografia
  • Arnold Ch: Ethical Marketing and the New Consumer. Chichester (UK), Wiley, Arnold 2009.
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  • Frątczak-Rudnicka B., Olszewska M.: A Smart Consumer. "BRIEFCASE TRENDS 2012", www.4Presearchmix.
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  • Oxford Dictionary of Business and Management. University Press. 4th edition, Oxford (UK) 2006.
  • Reformat B., Bilińska-Reformat K.: Relationship Determinants on Group-buying Markets -Polish Case. 12th International Marketing Trends Conference, ESCP Europe and Università Ca' Foscari di Venezia, Paris 2013.
  • Reformat B.: Group Buying as a New Area of Marketing Research. "Economics and Business Organization" 2012, No. 10.
  • Shankar V., Smith A., Rangaswamy K.: Consumer Satisfaction and Loyalty in Online and Offline Environments. "International Journal of Research in Marketing" 2003, Vol. 20, No. 2.
  • Smart Shopping - Pole or Smart Shopping, http://www.wirtualnemedia.pl.
  • Turban E., Lee J., King K., Liang T.: Electronic Commerce, Pearson Prentice Hall 2009 (6th edition).
  • Vanheems R.: Distribution Multicanal - Pourquoiles clients mixtes doivent faire l'objet d'une attention particulière? "Décisions Marketing" Juillet-Septembre 2009, No. 55.
  • Venkatesan R., Kumar V., Ravishanker N.: Multichannel Shopping: Causes and Consequences. "Journal of Marketing" 2007, Vol. 71.
  • Wirtz B.: Multi-Channel Marketing - Grundlagen-Instrumente-Prozesse. Gabler, Wiesbaden 2008.
  • Zittrain J.: The Future of the Internet - And How to Stop It. Yale University Press, New Haven & London 2008.
Typ dokumentu
Bibliografia
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