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2014 | 14 | nr 1 | 63--75
Tytuł artykułu

Two decades of the balanced scorecard : a review of developments

Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Having recently celebrated its 20th birthday since its inception in 1992, the Balanced Scorecard has come a long way from its humble beginnings as a simple performance measurement tool. Over this period it has undergone a number of developments regarding its design and implementation. Kaplan & Norton, the originators of the balanced scorecard, have continued to build on their initial work, while stimulating numerous academics and practitioners to comment and adapt on their original findings. The scorecard has now grown into an effective management tool that directs strategy throughout many organisations globally.(original abstract)
Rocznik
Tom
14
Numer
Strony
63--75
Opis fizyczny
Twórcy
autor
  • Bournemouth University
autor
  • Bournemouth University
Bibliografia
  • 2GC Active Management, 2009, How a Public Sector Agency Reinvigorated its Balanced Scorecard: A Balanced Scorecard Case Study, Berkshire: 2GC Active Management, http://2gc.eu/resource_centre/balanced-scorecard.
  • 2GC Active Management, 2011, Performance Management using the Balanced Scorecard: The Past, The Present, The Future. Berkshire: 2GC Active Management, http://videolectures.net/szko2011_lawrie_management/.
  • Bible, L, Kerr, S., Zanini, M., 2006, The Balanced Scorecard: Here and Back, Management Accounting Quarterly, 7 (4), pp. 18-23.
  • IBM, 2013, Balanced Scorecard, IBM, New York, http://www-01.ibm.com/software/ analytics/cognos/balanced-scorecard.html.
  • Kaplan, R.S., Norton, R, 1992, The Balanced Scorecard - Measures That Drive Performance, Harvard Business Review, 70 (1), pp. 71-79, http://ehis.ebscohost.com/eds/.
  • Kaplan, R.S., Norton, R, 1993, Putting the Balanced Scorecard to Work, Harvard Business Review, 71 (5), pp. 134-142.
  • Kaplan, R.S., Norton, R, 1996, Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review, 74 (1), pp. 75-85.
  • Kaplan, R.S., Norton, R, 2000, Having Trouble with Your Strategy? Then Map It, Harvard Business Review, 78 (5), pp. 167-174.
  • Lawrie, G., Cobbold, L, 2004, Third-generation Balanced Scorecard: Evolution of an Effective Control Tool, International Journal of Productivity & Performance Management, 53 (7), pp. 611-623.
  • Lawrie, G., 2011, Performance Management Using the Balanced Scorecard - The Past, The Present, The Future, http://videolectures.net/szko2011_lawrie_management/ [access: 21 February 2013].
  • Letza, S.R., 1996, The Design and Implementation ofthe Balanced Scorecard: An Analysis of Three Companies in Practice, Business Process Re-engineering & Management Journal, 2 (3), 54-76.
  • Olve, N.G., Roy, J., Wetter, M. 1999. Performance Drivers: A Practical Guide to the Balanced Scorecard, John Wiley & Sons Ltd., Chichester.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171269591

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