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Logistics is a primary process for companies as it contributes considerably to getting the right products, at the right place, at the right time and against the lowest cost1. Many companies in the supply chain outsource this function and logistics service providers (LSPs) operate the flow, hence LSPs are the lubricant of supply chains. Outsourcing primary processes to specialists to create shipper value is a strategic decision, yet the shippers perceive outsourcing of logistics as simply outsourcing some operational activities to reduce costs. LSPs are under increasing pressure, because shippers demand continuously higher performance while cascading their last minute crises2 to the LSPs. Lean management emerged in manufacturing to create customer value while reducing waste. Lean companies balance flexibility (batch size 1) with uninterrupted flows (100% process control). In essence these are the challenges LSPs face as well.(fragment tekstu)
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78
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- Tilburg University, Netherlands
autor
- Tilburg University, Netherlands
autor
- Tilburg University, Netherlands
Bibliografia
- Yong C., Xiao W. and Feilong L.: The Analysis, Diagnosis and Improvement to Production Logistics in CD Section of Enterprise. In: International Conference on Wireless Communications, Networking and Mobile Computing. WiCom 2007, Shanghaj 2007, pp. 4269-4272
- Harrison A., Van Hoek R.: Logistics Management and Strategy; Competing through the Supply Chain. 3rd ed. Financial Times, Prentice Hall, Harlow 2008
- Shah R., Ward P.: Lean Manufacturing: Context, Practice Bundles, and Performance. "Journal of Operations Management" 2003, Vol. 21, pp. 129-149
- De Haan J.A.C., Yamamoto M.: Zero Inventory Management: Facts or Fiction? Lessons from Japan. "International Journal of Production Economics" 1999, Vol. 59, pp. 65-75
- Stefansson G.: Collaborative Logisitics Management and the Role of Third- Party Service Providers. "International Journal of Physical Distribution and Logistics Management" 2006, Vol. 36, No. 2, pp. 76-92
- Lai K.: Service Capability and Performance of Logistics Service Providers. Transportation research part E, Vol. 40, pp. 385-399, 2004
- Bensaou M.: Supply Chains - Portfolios of Buyer-Supplier Relationships - Effective Supply-Chain Management Requires Choosing a type of Relationship Appropriate to Product and Market Conditions and Adapting Management Practices to that Relationship. "Sloan Management Review" 1999, Vol. 40, pp. 35-44
- Minami C., Dawson J.: The CRM Process in Retail and Service Sector Firms in Japan: Loyalty Development and Financial Return. "Retailing and Consumer Services" 2008, Vol. 15, pp. 375-385
- Gu J., Goetschalckx M. and McGinnis L.F.: Research on Warehouse Operation: A Comprehensive Review. "European Journal of Operational Research" 2007, Vol. 177, pp. 1-21
- Rouwenhorst B., Reuter B., Stockrahm V., Houtun G. van, Mantel R. and Zijm W.: Warehouse Design and Control: Framework and Literature Review. "European Journal of Operational Research" 2000, Vol. 122, pp. 515-533
- Shah R., Ward P.: Lean Manufacturing: Context, Practice Bundles, and Performance. "Journal of Operations Management" 2003, Vol. 21, pp. 129- 149
- Womack J.P., Jones D.T.: Lean Thinking: Banish Waste and Create Wealth in Your Corporation. 2003 ed. Simon and Schuster, London 1996
- Koster R. de, Le-Duc T. and Roodbergen K.: Design and Control of Warehouse Order Picking: A Literature Review. "European Journal of Operational Research" 2007, Vol. 182, pp. 481 -501
- Berg J. van den, Zijm W.: Models for Warehouse Management: Classification and Examples. "International Journal of Production Economics" 1999, Vol. 59, pp. 519-528
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Bibliografia
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