Wybrane problemy pomiaru satysfakcji

• Autorzy: Beata Mazurek-Kucharska

Warianty tytułu

Selected problems of satisfaction measurement

• Języki publikacji: PL

Abstrakty

Badania nad poziomem satysfakcji pracowników z pracy są coraz częściej prowadzone przez pracodawców, ponieważ ich wyniki mają wspomóc proces planowania efektywnego systemu motywowania pracowników, podnieść ich poziom zaangażowania i partycypacji. W artykule wskazano na wybrane aspekty badań nad satysfakcją z pracy, wskazując na kilka problemów i kontrowersji z nimi związanych. Dokonano przeglądu najczęściej uwzględnianych zmiennych w tych badaniach, które - zdaniem badaczy - tworzą przestrzeń powiązaną z satysfakcją. Wskazano na niewystarczające jeszcze przywiązywanie przez badaczy uwagi do problemu trafności i rzetelności skal pomiarowych, stosowanych przy badaniu satysfakcji. Wskazano m.in. na zalecenie badania i podawania konkretnych danych w tym zakresie (m.in. wartości wskaźnika Alfa Cronbacha) zanim badacz przystąpi do stosowania narzędzia oraz szerokiej interpretacji otrzymanych na jego podstawie wyników badania. (abstrakt oryginalny)

EN

Researches on the measurement of employees' job satisfaction are increasingly often conducted by employers, since the results can help the process of planning of employees' motivation effective system, raising their commitment and participation. The article presents chosen aspects of the research on job satisfaction and shows a few problems and controversies over it. The most often considered variables were surveyed, which, according to researchers, create space connected with satisfaction. What was shown was still insufficient attention to the problem of validity and reliability of measurement scales used during satisfaction measurement by researches. For example, it was recommended to research and give specific data within this scope (e.g. Cronbach's Coefficient Alpha) before a researcher starts using tools and puts a wide interpretation on the received results of the research. (original abstract)

Słowa kluczowe

PL

Psychologia zarządzania; Metody badania pracy; Badanie satysfakcji; Zadowolenie z pracy

EN

Psychology of management; Workresearch methods; Satisfaction research; Job satisfaction

• Czasopismo: Edukacja Ekonomistów i Menedżerów : problemy, innowacje, projekty
• Rocznik: 2012
• Numer: nr 2 (24)
• Strony: 29--44

Twórcy

autor

Beata Mazurek-Kucharska

• Społeczna Akademia Nauk

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Identyfikatory

DOI

10.5604/01.3001.0009.5786