PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2014 | 75 | nr 131 | 171--193
Tytuł artykułu

Developing a Framework for Audit Quality Management in Audit Firms

Warianty tytułu
Ramy zarządzania jakością audytu w firmach audytorskich
Języki publikacji
EN
Abstrakty
W ostatnich kilku dekadach jakość audytu stanowiła temat zainteresowań wielu badaczy, choć jeszcze nie jest ona jednoznacznie rozumiana; nie ma też jednej wspólnej definicji tego pojęcia. Stan ten może być wyjaśniony stałą ewolucją teorii i praktyki audytu oraz złożonością usług audytorskich. Celem artykułu jest analiza istniejących definicji jakości kontroli, określenie głównych elementów jakości i opracowanie ram dla zarządzania jakością audytu w firmach audytorskich. Najważniejszym wkładem autorów artykułu do dotychczasowej wiedzy w zakresie podjętej problematyki jest opracowanie ramowej koncepcji zarządzania jakością audytu, obejmującej zarówno głównych interesariuszy trójstronnych relacji audytorskich: użytkowników, stron trzecich, jak i klientów audytu. Ze względu na spadek cen audytu, złożoną konkurencję i wysoki stopień jednorodności, autorzy skupili się nie tylko na użytkownikach zewnętrznych, jak to jest czynione w obszernej literaturze przedmiotu, ale również na podkreśleniu potrzeb klientów firm audytorskich. Ramowa koncepcja obejmuje różne firmy audytorskie oraz czynniki wpływające na jakość badania sprawozdań finansowych i prowadzące do uzyskania odpowiedniej jakości rezultatów audytu: dokładnego i wiarygodnego raportu biegłego rewidenta i dodającej wartość opinii biegłego rewidenta. Na podstawie przedstawionych ram w artykule sformułowano rekomendacje dla przyszłych badań jakości audytu. (abstrakt oryginalny)
EN
Over the last few decades audit quality has been investigated by many scholars, although it still hasn't been properly conceptualized and lacks one common definition. This may be explained by the constant shifting of audit theory and practice, and the complexity of the audit service. The objective of the paper is to investigate the existing definitions of audit quality, identify its main elements and provide a framework for audit quality management in audit firms. The main contribution of the paper is a deyeloped framework for audit quality management, covering both main stakeholders of auditing triangular relationships: third-party users, as well as audit clients. Due to a slump in audit prices, complex competition and a high degree of homogeneity, the authors of the paper focus not only on external users' perceptions, as the existing large body of literature does, but also stress audit clients' need for satisfaction in the comprehensive framework. The framework covers various audit firms and audit engagement team factors affecting audit quality and leading to quality audit outputs: an accurate and reliable auditor report and a value adding management letter. Based on the framework presented, recommendations for future audit quality research are provided. (original abstract)
Rocznik
Tom
75
Numer
Strony
171--193
Opis fizyczny
Twórcy
  • Vilnius University, Lithuania
  • Vilnius University, Lithuania
Bibliografia
  • Beattie V., Fearnley S. (1998), What Companies Want (and Don't Want) from Their Auditors, ICAEW Research Board, London.
  • Becker C.L., DeFond M.L., Jiambalvo J., Subramanyam K.R. (1998), The effect of audit quality on earnings management, "Contemporary Accounting Research", vol. 15, no. 1,pp. 1-21.
  • Beckmerhagen I.A., Berg H.P., Karapetriyic S.V. (2004), On the effectiveness of quality management system audits, "Total Quality Management Magazine", vol. 16, no. 1, pp. 14-25.
  • Behn B.K., Carcello J.V., Hermanson D.R., Hermanson R.H. (1997), The determinants of audit client satisfaction among clients of Big 6 Firms, "Accounting Horizons", vol. 11, no. 1, American Accounting Assocation, March, pp. 7-24.
  • Bitner M.J., Hubbert A.R. (1994), Encounter Satisfaction Versus Overall Satisfaction Versus Quality, [in:] R.T. Rust, R.L. Oliver (eds.), Service Quality: New Directions in Theory and Practice, Sage Publication, Thousand Oaks, CA, pp. 72-94.
  • Bowlin K., Hobson J., Piercey D. (2011), The Effects of Auditor Rotation, Professional Skepticism, and Interactions with Managers on Audit Quality, working paper, University of Mississippi.
  • Broderick A.J., Vachirapornpuk S. (2002), Service quality in internet banking: the importance of customer role, "Marketing Intelligence & Planning", vol. 20, no. 6, pp. 327-335.
  • Brooks L.Z., Agnes C.C., Reichelt K.J. (2012), Audit Firm Tenure and Audit Quality: Evidencefrom U.S. Firms.
  • Cameran M., Livatino,M., Pecchiarie N., Vigano A. (2003), A Survey of the Impact of Mandatory Rotation Rule on Audit Quality and Audit Pricing in Italy, SDA Bocconi University.
  • Carcello J.V., Hermanson R.H., McGrath N.T. (1992), Audit quality attributes: the perceptions of audit partners, preparers and financial statement users, "Auditing: A Journal of Practice and Theory", vol. 11(1),pp. 1-15.
  • Chadegani A.A. (2011), Review of Studies on Audit Quality, 2011 International Conference on Humanities, Society and Culture IPEDR, vol. 20, IACSIT Press, Singapore, pp. 312-317.
  • Chang T.Z., Chen S.J. (1998), Market orientation, service quality and business profitability: a conceptual model and empirical evidence, "Journal of Sendces Marketing", vol. 12, no. 4, pp. 246-264.
  • Chen C.J.P., Shome A., Su X. (2001), How is audit quality perceived by Big 5 and local auditors in China? A preliminary investigation, "International Journal of Auditing", vol. 5 (1), pp. 157-175.
  • Cosserat G.W., Rodda N. (2009), Modern Auditing, 3rd edition.
  • Cronin J.J., Taylor S.A. (1992), Measuring service quality: a reexamination and extension, "Journal of Marketing", vol. 6, July, pp. 55-68.
  • Crosby Ph. (1979), Quality is Free, McGraw-Hill, New York.
  • Dahlgaard J.J., Kristensen K., Kanji G.K. (1998), Fundamentals of Total Quality Management, Chapman & Hali, London.
  • Dassen R. J. (l 995), Audit Quality: An Empirical Study of the Attributes and Determinants of Audit Quality Perceptions, Proefschrift.
  • Davidson R. A, Neu D. (l 993), A note on association between audit firm size and audit quality, "Contemporary Accounting Research", vol. 9, no. 2, pp. 479-488.
  • Davison D., Dasher P., Copeland R. (1993), Financial Accounting, John Wiley & Sons.
  • DeAngelo L.E. (1981), Auditor size and audit quality, "Journal of Accounting and Economics", 3,pp. 183-199.
  • Drew J.H., Bolton R.N. (1987), Service Value and Its Measurement: Local Telephone Services, [in:] C. Surprenant (ed.), Add Value to Your Service: 6th Annual Services Marketing Conference Proceedings, American Marketing Association, Chicago, pp. 49-54.
  • Duff A. (2004), Auditqual: Dimensions of Audit Quality, The Institute of Chartered Accountants of Scotland.
  • Dunn J. (1996), Auditing Theory and Practice, second edition, Prentice Hali.
  • Edvardsson B. (1996), Making service quality improvement work, "Managing Service Quality", vol. 6(1),pp. 49-52.
  • Eilifsen A., Knechel W.R., Wallage P. (2001), Application of the business risk audit model: Afieldstudy, "Accounting Horizons", vol. 15 (3), pp. 193-207.
  • Finn D., Lamb C. (1991), An evaluation of the SERVQUAL scales in a retail setting, "Advances on Consumer Research", 18, pp. 3338-3357.
  • Fontaine R., Pilote C. (2012), Clients' preferred relationship approach with their financial statement auditor, American Accounting Association, "Current Issues in Auditing", vol. 6, issue 1, pp. 1-6.
  • Francis J.R. (2011), A framework for understanding and researching audit quality, "Auditing: A Journal of Practice & Theory", vol. 30 (2), pp. 125-152.
  • Francis J. (2004), What do we know about audit quality?, "Brittish Accounting Review", vol. 36 (4), pp. 345-368.
  • Geiger M., Raghunandan K. (2002), Auditor tenure and audit reporting failures, "Auditing: A Journal of Practice & Theory", vol. 21, no. 1, March, pp. 67-78.
  • Goldman A., Barlev B. (1974), The auditor-firm conflict of interests. Its implications for independence, "Accounting Review", vol. 49 (4), pp. 707-718.
  • Grönroos C. (2007), Service Management and Marketing: Customer Management in Service Competition, 3rd edition, John Wiley & Sons.
  • Grönroos C. (1990), Service Management and Marketing: Managing the Moments of Truth in Service Competition, Lexington Books, Lexington, MA.
  • Groth J.C., Dye R.T. (1999), Service Quality: Perceived Yalue, Expectations, Shortfalls, and Bonuses, "Managing Seryice Quality", vol. 9, no. 4.
  • Hammersley J.S. (2006), Pattern identification and industry-specialist auditors, "Accounting Review", March, pp. 309-336.
  • Herde D .N, Lavelle J.J. (2013), How the auditor-client relationship affects the extent of value-added serviceprovided to the client, "Current Issues in Auditing", vol. 7, issue 1, pp. 9-14.
  • Humphrey C., Moizer P. (1990), From techniques to ideologies: an alternative perspective on the audit function, "Critical Perspectives on Accounting", 3, pp. 137-161.
  • Humphrey Ch., Moizer P., Turley S. (1991), The Audit Expectations Gap in Britain - an Empirical Investigation, paper presented to the EIAS Workshop on Auditing Regulation, Copenhagen, September, pp. 18-19.
  • Hurtt R.K. (2010), Development of a scale to measitre professional skepticism, "Auditing: A Journal of Practice & Theory", vol. 29 (1), pp. 149-171.
  • Juran J. (1974), Quality Control Handbook, McGraw-Hill, New York.
  • Kano N., Seraku N., Takahashi F., Tsuji S. (1984), Attractive and normal quality, "Quality", vol.14 (2).
  • Kettinger W., Lee C. (1995), Perceived service quality and user satisfaction with the information services function, "Decision Sciences", vol. 25 (5), pp. 737-766.
  • Kilgore A., Radich R., Harisson G. (2011), The relative importance of audit quality attributes, "Australian Accounting Review", vol. 21, issue 3, pp. 253-265.
  • Kinney W., Palmrose Z.-V., Scholz S. (2002), Auditor independence and non-audit services - what do restatements suggest?, working paper, University of Texas, Austin.
  • Krishnan G.V. (2002), Audit Quality and the Pricing of Discretionary Accruals, "Auditing: A Journal of Practice and Theory", vol. 22, no. 1, pp. 109-126.
  • Kustienė A., Petraitienė K. (2012), Audito kokybės vaidmuo kuriant audito verte, "Apskaitos ir finansių mokslas ir studijos", 1(8), pp. 95-104.
  • Lakis V. (2007), Audito sistema: raida ir problemos, Vilniaus universiteto leidykla, Monografija.
  • Lakis V., Mackevičius J., Rakštikas P. (1992), Auditas, leidykla "Spindulys", Vilnius.
  • Laroche M., Kalamas M., Cezard A. (2004), An Assessment of the Dimensionality of Should and Will Service Expectations, "Canadian Journal of Administrative Sciences", vol. 21, no. 4.
  • Lee C.J., Liu C., Wang T. (1999), The 150-hour rule, "Journal of Accounting and Economics", vol. 27, no. 2, pp. 203-228.
  • Low K. (2004), The effects ofauditor industry specializations on audit risk assessments and audit planning decisions, "Accounting Review", vol. 79 (1), pp. 201-219.
  • O' Keefe T.B., Simunic D., Stein M. (1994), The production of audit services: evidence from a major public accounting firm, "Journal of Accounting Research", vol. 32 (2), pp. 241-261.
  • Mackevičius, J. (2009), Finansinių ataskaitų auditas ir analizė, TEV.
  • Mackeyičius J. (1999), Audito teorija ir praktika, Lietuvos mokslas, Vilnius.
  • Manson S., McCartney S., Sherer M. (2001), The value of management letters to unlisted companies, "British Accounting Review", vol. 33, pp. 549-568.
  • Maroney R., Simnett R. (2009), Differences in industry specialist knowledge and business risk identification and evaluation, "Behavioral Research in Accounting", vol. 21 (2), pp. 73-89.
  • Mattila A.S., Wirtz J. (2006), Arousal expectations and semice evaluations, "International Journal of Service Industry Management", vol. 17, no. 3.
  • Messier W., Glover S., Prawitt D. (2011), Auditing and Assurance Services - A Systematic Approach, 8th edition, McGraw-Hill / Irwin.
  • Moizer P. (2005), Governance and Auditing, Edward Elgar Publishing, Cheltenham.
  • Moizer, P., Benau, M.A.G., Humphrey, Ch., Martinez, A.Y. (2009), The corporate image of auditors in a developing audit market within the EU: the case of Spain, "Accounting Review", vol. 13, no. 3.
  • Palmrose Z.-Y. (1988), An analysis of auditor litigation and audit service quality, "Accounting Review", vol. 63 (1), pp. 55-73.
  • Palmrose Z.-Y. (1986), Audit fees and auditor size: further evidence, "Journal of Accounting Research", Spring,pp. 97-110.
  • Parasuraman A., Zeithaml Y.A., Berry L.L. (1985), A conceptual model of sentice quality and its implications for future research, "Journal of Marketing", vol. 49, no. 3, pp. 41-50.
  • Raghunandan K., Read W.J., Whisenant J.S. (2003), Initial evidence on the association between nonaudit fees and restated financial statements, "Accounting Horizons", vol. 17, no. 3, pp. 223-234.
  • Reeves C., Bednar D. (1994), Deflning quality: alternatives and implications, "Academy of Management Review", vol. 19, no. 3, special issue Total Quality, pp. 419-445.
  • Rittenberg L.E., Johnstone K.M., Grambling A.A. (2010), Auditing: A Business Aproach, 7th edition, South Western Cengage Learning.
  • Ruževičius J. (2006), Kokybės vadybos metodai ir modeliai, Vadoyėlis, Vilnius, Vilniaus universitetas.
  • Sawyer L.B. (2006), Internal Auditing, Salemba Empat, Jakarta.
  • Schroeder M., Solomon L, Vickery D. (1986), Audit quality: the perceptions of audit committee chair-persons and audit partners, "Auditing: A Journal of Practice and Theory", vol. 5 (2), pp. 86-94.
  • Seth N., Deshmukh S.G., Vrat P. (2005), Service Quality Models: A Review, "International Journal of Quality & Reliability Management", vol. 22, no. 9, pp. 913-949.
  • Shaub M.K., Lawrence J.E. (1996), Ethics, experience andprofessional skepticism: a situational analysis, "Behayioral Research in Accounting", 8 (Supplement),p p. 124-157.
  • Silvestro R., Cross S. (2000), Applying service profit chain in a retail environment, "International Journal of Service Industry Management", vol. 11, no. 3, pp. 244-268.
  • Staliūnienė J.D., Stunguriene S. (2009), Audito kainos klientui modeliavimas taikant regresijos modelius su binariniais kintamaisiais, "Ekonomika ir vadyba", 14, pp. 108-115.
  • Sulaiman N.A. (2011), Audit Quality in Practice: A Study of Perceptions of Auditors, Audit Committee Members and Quality Inspectors, thesis submitted to the University of Manchester for the degree of Doctor of Philosophy in the Faculty of Humanities, Manchester Business School.
  • Sutton S.G. (1993), Toward an understanding of the factors affecting the quality of the audit process, "Decision Sciences", vol. 24, pp. 88-105.
  • Tam J.L.M. (2007), Managing customer expectalions in financial services: opportunities and challenges, "Journal of Financial Services Marketing", vol. 11, no. 4.
  • Titman S., Trueman B. (1986), Information quality and the valuation of new issues, "Journal of Accounting and Economics", vol. 8, no. 2, pp. 159-172.
  • Turner J.L., Sennetti, J.T. (2001), Post-audit restatement risk and audit firm size, "Journal of Forensic Accounting", vol. II, pp. 67-94.
  • Vaicekauskas D., Mackevičius J. (2013), Theory of audit value added: a study on audit companies' and audit clients' perspectives to and a recommendation for evaluation in practice, conference proceedings "Ekonomika", 92 (3), Supplement B, pp. 251-263.
  • Vengrienė B. (1998), Paslaugų ekonomika, Mokomoji priemonė, Vilniaus universiteto leidykla.
  • Walker J., Baker J. (2000), An exploratory study ofa multi-expectation framework for services, "Journal of Services Marketing", vol. 14, no. 5.
  • Watts R.L., Zimmerman J.L. (1983), Agency problems, auditing and the theory of the firm: some evidence, "Journal of Law and Economics", 26, October, pp. 613-633.
  • Woodland A.M., Kenneth Reynolds J. (2003), Restatements and Audit Quality, working paper, Louisiana State University.
  • Yuniarti R., Zumara W.M. (2010), Audit quality attributes and audit client satisfaction, "International Journal of Humanities and Management Sciences (IJHMS)", vol. 1, issue 1, pp. 96-100.
  • Zeithaml V., Bitner J. (2003), Services Marketing: Integrating Customer Focus Across the Firm, third ed., McGraw-Hill, Boston.
  • Zerni M. (2009), Essays on Audit Quality, academic dissertation, University of Oulu.
  • Zhu F.X., Wymer W.J., Chen I. (2002), IT-based services and service quality in consumer banking, "International Journal of Service Industry Management", vol. 13, no. 1, pp. 69-90.
  • ACCA (2010a), Restating the Value of Audit. Accountancy Future, February 2010, available at: http://www2.accaglobal.com/page/3305046 (verified at 09.02.2013).
  • ACCA (2010b), Value Regained: Restoring the Role of Audit in Society, A Round Table discussion in Brussels, 29 April 2010, Accountancy Future, available at: http://www.accaglobal.com/content/dam/acca/global/PDF-technical/audit-publications/pol-dp-valcar.pdf (verified at 09.02.2013).
  • Authority of Audit and Accounting (2013), available at: http://www.aat.lt/index.php?id=533&sid=7 (veri-fiedatlO.10.2013).
  • Beattie V., Fearnley S. (1995), The importance of audit firm characteristics and the drivers of auditor change in UK listed companies, "Accounting and Business Research", vol. 25, no. 100 (Autumn), pp. 227-239, available at: http://eprints.gla.ac.Uk/790/l/Beattieaccbusresl995.pdf (verified at 17.12.2012).
  • Beattie V., Fearnley S., Brandt R. (2000), Behind the audit report: a descriptive study of discussions and negotiation between auditors and directors, "International Journal of Auditing", 4, p. 177-202, available at: http://eprints.gla.ac.uk/778/ (verified at 01.08.2012).
  • Cosserat G.W. (1999), Audit Strategy, available at: http://www2.accaglobal.com/archive/sa_oldarticles/49870 (verified 11.01.2014).
  • Deumes R. et al. (2010), The Value of Audit, research project commissioned by the Standards Working Group / Global Public Policy Committee, Maastricht Accounting, Auditing and Information Management Research Center, Maastricht University, available at: http://ebookbrowse.com/marc-value-of-audit-report-2010-pdf-d328614215 (verified 03.01.2013).
  • Ettredge C.L., Eemeigh E. (2011), Fee Pressure and Audit Quality, working paper, available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1903860 (verified at 01.08.2013).
  • Financial Reporting Council (2006), Promoting Audit Quality, discussion paper, available at: http://www.frc.org.uk/about/promotingauditquality.cfm (verified at 18.02.2012).
  • Garvin D.A. (1984), What does "Product quality" really mean?, "Corporate Strategy, Operations Management and Research", October 15, pp. 25-43, available at: http://www.oqrm.org/English/What_does_product_quality_really means.pdf (yerified at 28.09.2012).
  • General Accounting Office (2003), Accounting Firm Consolidation: Selected Large Public Company Views on Audit Fees, Quality, Independence, and Choice, report to the Senate Committee on Banking, Housing, and Urban Affairs and the House Committee on Financial Services. September, available at: www.gao.gov/new.items/d031158.pdf (yerified at 28.08.2012).
  • Institute of Certified Accountants in England and Wales (2006), Expectations Gaps. Audit Quality Forum Audit Purpose working paper, available at: http://www.icaew.eom/~/media/Files/Technical/Audit-and-assurance/audit-quality/audit-quality-forum/expectation-gaps.pdf (verified at 03.11.2013).
  • International Federation of Accountants (2011), International Standards on Auditing, available at: http://www.lar.lt/new/page.php7514 (verified at 25.10.2013).
  • International Federation of Accountants (2009), International Standard on Quality Control System, available at: www.lar.lt (verified at 26.01.2014).
  • International Federation of Accountants (2008), International Learning Standards, available at: www.lar.lt (verified at 07.11.2013).
  • Lietuvos Respublikos audito jstatymas (1999), available at: http://www3.lrs.lt/pls/inter3/dokpaieska.showdoc_l?p_id=450783 (verified at 26.01.2014).
  • Lithuanian Chamber of auditors (2013), available at: www.lar.lt (yerified at 06.11.2013).
  • Power M. (1997), The Audit Society: Rituals of Verification, Oxford University Press, Oxford, available at: http://ideas.repec.org/a/grg/03mngt/v2y2011i1p84-97.html (verified at 03.10.2012).
  • Suuroja M. (2003), Service Quality - Main Conceptualizations and Critiąue, University of Tartu, Faculty of Economics and Business Administration, available at: www.mtk.ut.ee/doc/febawb23.pdf (verified at 09.08.2013).
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171278583

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.