PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2010 | 4 | nr 1 | 66--73
Tytuł artykułu

Antecedents of job satisfaction: A study of telecom sector

Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This study is based on the assumption that "a happy worker is a productive worker". The research was conducted to identify the significance of those factors that lead towards job satisfaction and commitment of employees working in the telecom sector of Pakistan. The associations among pay and benefits, performance appraisal system, career development and management, supervision and collegiality and open communication (independent variables) were investigated with job satisfaction (dependent variable). The relationship between job satisfaction (dependent variable) and job commitment (outcome) was also hypothesized. Through questionnaire survey responses from 221 employees working at managerial and non-managerial positions were collected, which showed the significant association of supervision and collegiality and open communication on job satisfaction. Furthermore, job satisfaction was also found highly correlated and dependent upon job commitment. Managerial implications and conclusions are presented based upon these results.(original abstract)
Rocznik
Tom
4
Numer
Strony
66--73
Opis fizyczny
Twórcy
autor
  • Allama Iqbal Open University
  • International Islamic University, Islamabad, Pakistan
Bibliografia
  • Allen, N. and Meyer, J., 1991. The measurement and antecedents of affective, continuance, and normative commitment to the organization, Journal of Occupational Psychology, 63, pp. 1-18.
  • Bernardin, H. and Russell, J., 1993. "Human resource management: An experiential approach", McGraw Hill International Edition, Management and organization series, pp. 322, 340.
  • Boyle, B., 1997. "A multi-dimensional perspective on salesperson commitment",  Journal Of Business & Industrial Marketing, Vol. 12, No. 6, pp. 354-367.
  • Brown, M., 2001. "Unequal pay, unequal responses? pay referents and their implications for pay level satisfaction", Journal of Management Studies 38:6, September, pp.879-896.
  • Burke, R., Burgess, Z. and Fallon, B., 2006. "Organizational practices supporting women and their satisfaction and well-being", Women in Management Review, Vol. 21 No. 5, pp. 416-425.
  • Bygren, M., 2004. "Pay reference standards and pay satisfaction what do workers evaluate their pay against?", Social Science Research 33, pp 206-224.
  • Chen, L., 2008. "Job satisfaction among information system (IS) personnel", Computers in Human Behavior, 24, pp. 105-118.
  • Chen, T., Chang, P. and Yeh, C., 2004, "A study of career needs, career development programs, job satisfaction and the turnover Intentions of R&D personnel", Career Development International, Vol. 9 No. 4, pp. 424-437.
  • Clark, A., Kristensen, N. and Westergard-Nielsen, N., 2007. "Job satisfaction and co-worker wages: Status or signal?", The Economic Journal, Volume-119, Issue-536, pp. 430-447.
  • Curry, J., Wakefield, D., Price, J. and Mueller, C., 1986. "On the causal ordering of job satisfaction and organizational commitment" The Academy of Management Journal, Vol. 29, No. 4, pp. 847-858.
  • Delaney, J.T., and Huselid, M.A. (1996)" The Impact of Human Resource Management Practices on Perceptions of Organizational Performance" The Academy of Management Journal, Vol. 39, No. 4. pp. 949-969.
  • Engineering Development Board, 2006. "Rising with telecom revolution in pakistan telecom engineering" September 26-27, Retrieved on April 21, 2007 from website: http://www.engineeringpakistan.com/EMS/sectoroverview.php
  • Gliem, R. and Gliem, J., 2001. "Job satisfaction of civil service and administrative and professional staff in the College of Food, Agricultural, and Environmental Sciences", 28th Annual National Agricultural Education Research Conference, December 12.
  • Gomez-Meija, L., Balkin, D. and Cardy, R, 2005. "Management: people, performance and change", McGraw-Hill Irwin, Second Edition.
  • Gray, J. and Laidlaw, H., 2002. "Part-time employment and communication satisfaction in an Australian retail organization", Employee Relations, Vol. 24 No. 2, pp. 211-228.
  • Greenberg, J. and Baron, R., 1990. "Behavior in organizations: understanding and managing the human side of work", Prentice-Hall, 7th Edition, pp.65. 
  • Harris, N., McNair, M. and Lhrke, D., 2001. "Exploring organizational change and employee acceptance in a local county", Retrieved on May 07, 2007 from: Government "www.uwm.edu/Dept/Grad_Sch/McNair/2001/harris.htm
  • Huselid, M., 1996. "The impact of human resource management practices on turnover, productivity, and corporate financial performance, Academy of Management Journal, 38, pp. 635-672.
  • Huselid, M., and Becker, B., 2000. "Comment on "Measurement error in research on human resources and firm performance: How much error is there and how does it influence effect size estimates?", Personnel Psychology, 53, pp. 835-854.
  • Leary, J., 1997. "Developing a new mindset: the "career ambitious" individual", Women in Management Review Volume 12, Number 3,  pp. 91-99.
  • McCook, K., 2002. "Organizational perceptions and their relationships to job attitudes, effort, performance and organizational citizenship behaviours", Doctoral Dissertation of Louisiana State University and Agricultural and Mechanical College, retrieved on January 06, 2010 from Electronic Thesis and Dissertation Library of Louisiana State University .
  • Milkovich, G. and Boudreau, J., 1988. "Personnel / human resource management: A diagnostic approach "Irwin McGraw Hill, 5th Edition.
  • Mosadegh-Rad, A. and Yarmohammadian, M., 2006. "A study of relationship between managers' leadership style and employees' job satisfaction", Leadership in Health Services, Vol. 19 No. 2, pp. xi-xxviii.
  • Nijhof, W., De-Jong, M. and  Beukhof, G., 1998. " Employee commitment in changing organizations: an exploration", Journal of European Industrial Training, Volume 22, Number-6, pp. 243-248.
  • Noe, R., Hollenbeck, J., Gerhart, B., Wright, P., 2006. "Human resource management: Gaining a competitive advantage", 5th Edition, McGraw-Hill Irwin, pp. 719, 724. 
  • Oshagbemi, T., 1997. "Job satisfaction and dissatisfaction in higher education", Education Training Volume 39, Number 9, pp. 354-359.
  • Oshagbemi, T., 1999. "Satisfaction with co-workers' behaviour" Employee Relation, Vol. 22, No. 1, 2000, pp. 88-106.
  • Poon, M., 2004. "Effects of performance appraisal politics on job satisfaction and turnover intention", Personnel Review, Vol. 33 No. 3, pp. 322-334.
  • PTA Annual Report,  2006. "Pakistan Telecommunication Authority Annual Report 2005-2006" ISBN
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171282003

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.