E-mail Overload in Organisations
The purpose of this article was to investigate the nature of e-mail overload. Additionaly, results of e-mail usage in organisations in Poland survey in context of e-mail overload were presented. The sources of e-mail overload including technical and social specification of e-mail, organisational context and human factors were discussed. Basing on existing researches the list of e-mail overload possible consequences for organisations were proposed. In empirical part author presented an assessment of risk factors which may stimulate e-mail overload in organisations researched in Poland. The group of employees threatened by e-mail overload risk was identified. (original abstract)
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