Preferences and the Level of Satisfaction from the Provision of Insurance Services in Activity of the LGUs on a Municipal Level in Podkarpackie Voivodship

• Autorzy: Tomasz Skica , Jacek Rodzinka
• Języki publikacji: EN

Abstrakty

EN

The article is based on the results of author 's study survey conducted on a representative sample of municipalities of Podkarpackie voivodship. Based on the results of research, the article will present both the current state of insurance in local government units (LGUs) of the municipal level, as well as the associated changes directly affecting the functioning of the insurance business in LGUs. The primary objective of this paper is to determine the procedures for concluding the insurance in LGUs, and also defining the types of insurance most often executed by these entities, and indication of the intermediaries, whose services are most commonly used by examined LGUs. (original abstract)

Słowa kluczowe

EN

Local government; Insurances; Insurance services; Insurance intermediation; Customer satisfaction

PL

Samorząd terytorialny; Ubezpieczenia; Usługi ubezpieczeniowe; Pośrednictwo ubezpieczeniowe; Satysfakcja klienta

• Czasopismo: e-Finanse
• Rocznik: 2012
• Tom: 8
• Numer: nr 3
• Strony: 76--84

Twórcy

autor

Tomasz Skica

• University of Information Technology and Management in Rzeszów, Poland

autor

Jacek Rodzinka

• University of Information Technology and Management in Rzeszów, Poland

Bibliografia

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