Making Sense Behind the Lens: Closed Circuit Television and the Dutch Customs Office

• Autorzy: Kees Arts , Steffie Van Den Berg , Adinda Lodders , Pieter Wagenaar , Daniel De Wit
• Języki publikacji: EN

Abstrakty

EN

Using Goold's categorization the heuristics of the customs office's CCTV-operators at Schiphol Airport (Amsterdam, The Netherlands) are mapped. Then, Weick's sensemaking concept is applied to explain the difference in heuristics - and also in effectiveness - between the two customs office regions studied. It turns out that the inability of one of the regions to apply all of Weick's properties provides the answer. (original abstract)

Słowa kluczowe

EN

Supervision; Public security

PL

Nadzór; Bezpieczeństwo publiczne

• Czasopismo: Wroclaw Review of Law, Administration & Economics
• Rocznik: 2013
• Tom: 3
• Numer: nr 2
• Strony: 32--45

Twórcy

autor

Kees Arts

• VU University Amsterdam, The Netherlands

autor

Steffie Van Den Berg

• VU University Amsterdam, The Netherlands

autor

Adinda Lodders

• VU University Amsterdam, The Netherlands

autor

Pieter Wagenaar

• VU University Amsterdam, The Netherlands

autor

Daniel De Wit

• VU University Amsterdam, The Netherlands

Bibliografia

• Anthony Giddens, The Nation State and Violence. Volume Two of A Contemporary Critique of Historical Materialism (Polity Press 1985).
• Benjamin J. Goold, CCTV and Policing: Public Arena Surveillance and Police Practices in Britain (Oxford University Press 2004).
• Clive Norris and Gary Armstrong, The Maximum Surveillance Society. The Rise ofCCTV (Berg 1999).
• Clive Norris, Mike McCahill and David Wood, Editorial. The Growth of CCTV: a global perspective on the international diffusion of video surveillance in publicly accessible space (2004) 2 (2/3) "Surveillance & Society" 110.
• Clive Norris, From personal to digital. CCTV, the panopticon and the technological mediation of suspicion and social control in David Lyon (ed), Surveillance as Social Sorting, Privacy, Risk and Digital Discrimination (Routledge 2003).
• Clive Norris and Gary Armstrong, CCTV and the Social Structuring of Surveillance (1999b) 10 "Crime Prevention Studies" 157.
• David Lyon, Surveillance Studies: An Overview (Polity Press 2007).
• Etienne C. Wenger and William M. Snyder, Communities of Practice: The Organizational Frontier (2000) 1 "Harvard Business" 139-146.
• Francisco R. Klauser, Jean Ruegg and Valerie November, Airport surveillance between public and private interests: CCTV at Geneva International Airport in Mark B. Slater (ed), Politics at the Airport (University of Minnesota Press 2008).
• Frank Helten and Bernd Fischer, Reactive Attention: Video Surveillance in Berlin Shopping Malls (2004) 2 (2/3) "Surveillance & Society" 323.
• Heidi Mork Lomell, Ann Rudinow Sætnan and Carsten Wiecek, Flexible Technology, Structured Practices: Surveillance operations in 14 Norwegian and Danish organizations (2003), The Urbaneye Working Papers Series no 9, <http://www.urbaneye.net/results/ue_wp9.pdf>accessed 23 November 2012.
• Jason Ditton and Emma Short, Yes, it works, No, it doesn't: Comparing the effects of open-street CCTV in two adjacent Scottish Town Centres(1999)10 "Crime Prevention Studies" 201.
• Karl E. Weick, Enacted Sensemaking in Crisis Situations(1988) 25 (4) "Journal of Management Studies" 305.
• Karl E. Weick, Sensemaking in Organizations (Sage Publications 1995).
• Leon Hempel and Eric Töpfer, CCTV in Europe: Final Report (2004) The Urbaneye Working Papers Series no 15, <http://www.urbaneye.net/results/ue_wp15.pdf>accessed 23 November 2012
• Michel Foucault, Discipline and Punish: The Birth of the Prison (Pantheon 1977).
• Michael McCahill and Clive Norris, CCTV in Britain (2002) The Urbaneye Working Papers Series no 3, <http://www.urbaneye.net/results/ue_wp3.pdf>accessed 23 November 2012.
• Michael McCahill and Clive Norris, CCTV in London (2002) The Urbaneye Working Papers Series no 6,<http://www.urbaneye.net/results/ue_wp6.pdf>accessed 23 November 2012.
• Michael McCahill and Clive Norris, Literature Review(2002) The Urbaneye Working Papers Series no 2,<http://www.urbaneye.net/results/ue_wp2.pdf>accessed 23 November 2012.
• Michael McCahill, The Surveillance Web: The Rise of Visual Surveillance in an English City (Willan Press 2001).
• Mark B. Salter, Governmentalities of an Airport: Heterotopia and Confession(2007) 1 "International Political Sociology" 49.
• Maria L. Nathan, How past becomes prologue: a sense making interpretation of the hindsight-foresight relationship given the circumstances of crisis (2004) 36 (2) "Futures" 181.
• Nick Tilley, Understanding Car Parks, Crime and CCTV: Evaluation Lessons from Safer Cities (1993) Crime Prevention Unit Series Paper no 42, <http://www.popcenter.org/problems/parking_garage_theft/pdfs/tilley.pdf>accessed 23November 2012.
• Peter Adey, Secured and Sorted Mobilities: Examples from the Airport(2003) 1 (4) "Surveillance & Society" 500.
• Pieter Wagenaar, Kees Boersma, Zooming in on heterotopia: CCTV operator practicesat Schiphol Airport (2012) 17 (1) "Information Polity" 7.
• Rachel Armitage, Graham Smyth and Ken Pease, Burnley CCTV Evaluation (1999) 10 Crime Prevention Studies 225.
• Willem J. Muhren, Foundations of Sensemaking Support Systems for Humanitarian Crisis Response, CentER Dissertation Series (Ph.D. diss., Tilburg University 2011).
• Willem J. Muhren, Gerd van den Eede and Bartel van de Walle, Sensemaking as a Methodology for ISCRAM Research: Information Processing in an Ongoing Crisis (Proceedings of the 5th International Conference on Information Systems for Crisis Responseand Management (ISCRAM), Washington D.C., May 2008).