The Role of the Continuous Improvement Tools of Procesess in Building Relationships in Supply Chain

• Autorzy: Maciej Urbaniak

Warianty tytułu

Rolle Einer Ständigen Vervollkommnung von Verbesserungs-Tools für den Aufbau von Zusammenhängen Innerhalb Einer Lieferkette

Rola ciągłego doskonalenia narzędzi budowania relacji w łańcuchu dostaw

• Języki publikacji: EN

Abstrakty

EN

Background: The aim of this paper is to determine the importance of the quality management and environmental management systems as well as operational improvement tools (such as TPS, Six Sigma, and Lean Management) in building partnerships in supply chain. Methods: This paper contains the results of survey in companies operating in Poland and an analysis of the requirements for suppliers in the implementation of the quality and environmental management systems elements as well as recommendation for them to implement process improvement tools (such as elements of the TPS, the concept of Lean Management and Six Sigma methodologies). Results: The results of the survey and the analysis of the examples show that companies that are buyers in the B2B market often define the very individualized to suppliers needs through detailed specifications defining the requirements for quality assurance, performance increases, (for example, shortening implementation cycles), efficiency (cost reduction), safety, reducing the negative impact on the environment. Conclusions: The effectiveness of the action on improving the quality of processes and products by building relationships with suppliers depends largely on the support provided to them. To achieve these objectives many companies introduce special development programs for suppliers. (original abstract)

Wstęp: Celem artykułu jest określenie znaczenia systemowego zarządzania jakością oraz środowiskiem, a także narzędzi doskonalenia operacyjnego (takich jak TPS, Six Sigma, czy Lean Management) w budowaniu partnerskich relacji w łańcuchu dostaw. Metody: W artykule przeanalizowano wyniki badań ankietowych oraz wymagania stawiane dostawcom w zakresie wdrażania elementów systemowego zarządzania jakością oraz środowiskiem, a także zalecenia stawiane im w zakresie wdrażania narzędzi doskonalenia procesów (takich jak elementy TPS, koncepcja Lean Management, czy metodyki Six Sigma). Wyniki: Przedstawione wyniki badań ankietowych przedsiębiorstw działających w Polsce analiz na zaprezentowanych przykładach wskazują, iż przedsiębiorstwa definiują wobec dostawców często bardzo zindywidualizowane oczekiwania poprzez szczegółowe specyfikacje określające wymagania dotyczące zapewnienie jakości, podwyższaniem sprawności (np. skracanie cykli realizacji), efektywności (obniżaniem kosztów), bezpieczeństwa, zmniejszania uciążliwości dla środowiska. Wnioski: Na skuteczność podejmowanych działań w zakresie doskonalenia jakości procesów i produktów poprzez budowanie relacji z dostawcami zależy w dużej mierze od udzielonego im wsparcia. W tym celu wiele przedsiębiorstw będących nabywcami wprowadza specjalne programy rozwoju dostawców. (abstrakt oryginalny)

Słowa kluczowe

EN

Supplier-recipient relations; Supply chain; Lean management; Six Sigma; System management; Quality management; Environmental management

PL

Relacje dostawca-odbiorca; Łańcuch dostaw; Odchudzone zarządzanie; Sześć Sigma; Zarządzanie systemowe; Zarządzanie jakością; Zarządzanie środowiskiem

• Czasopismo: LogForum
• Rocznik: 2015
• Tom: 11
• Numer: nr 1
• Strony: 41--50

Twórcy

autor

Maciej Urbaniak

• University of Lodz, Poland

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Identyfikatory

DOI

10.17270/J.LOG.2015.1.4