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2014 | t. 15, z. 7, cz. 2 Firmy Rodzinne - współczesne nurty badań i praktyki zarządzania | 43--59
Tytuł artykułu

Gestión de la empresa familiar pequeña del sector turístico

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Warianty tytułu
Management of a Small Family Business in a Sector of Tourism
Języki publikacji
Family businesses have particular priorities and structures that often reflect specific management styles based on family goals and life-style rather than strict business goals. The present study aimed at contributing to the body of knowledge on family business in the tourism sector, by examining the planning and management cultures of small family businesses in Mazatlan and the external factors influencing their operations. The study adopted a mixed methodological approach including both quantitative and qualitative methods; a survey of 83 questionnaires as well as five interviews and three focus group discussions with opinion leaders in the tourism industry were conducted. Key findings indicate that many small family business owners in the destination do not have an appropriate management and planning culture, for instance, most of the respondents admitted to developing long-term plans, but they eventually do not use them to control business success and growth. Other issues identified as critical to the management of small family businesses in the destination include the balance between personal, family and business management goals as well as external factors like financial constraints and limited public interest in small family businesses. There is need for training to equip the family business owners with adequate management skills. (original abstract)
  • Universidad de Occidente, Mexico
  • Universidad de Occidente, Mexico
  • Universidad de Occidente, Mexico
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