Individual Customer's Rights on Energy Market in European Countries

• Autorzy: Marzena Czarnecka
• Języki publikacji: EN

Abstrakty

EN

Energy have become in the modern economy, the primary factor in ensuring social and economic development of each country and improving the quality of life of the society. For every modern man is an essential part of life. Institutional changes, introduction of new trade rules and conditions of sale of electricity and heat, as well as increasingly aggressive attempts to impact on the consumer make them feel they are often confused and helpless in view of the knowledge of energy. Education market consumers in the electricity market is one of the most important factors on this market. The regulation in the energy markets should prioritize activities in the customer sector. By the objective regulation is the balancing of interests of energy companies and the interests of consumers and particularly vulnerable consumers. European energy policy is aimed at ensuring secure, safe and sustainable energy supplies to all businesses and households in the EU at affordable prices. FIJ energy policy hence aims to contribute to the welfare, in the largest sense, of Europe's citizens today and tomorrow. The new Energy 2020 strategy stresses the role of consumers (Commission, 2010). Empowering consumers and achieving the highest level of safety and security is one of its priorities. This will ensure that not only are consumers better off as a result of market opening and competition, but also can recognise the benefits of the internal market. The internal energy market legislation sets high standards of consumer protection. (fragment of text)

Słowa kluczowe

EN

Energy market; Consumer law

PL

Rynek energetyczny; Prawa konsumenta

• Czasopismo: Scientific Publications / University of Economics in Katowice
• Rocznik: 2014
• Tom: Global Business Towards New Paradigm in Time of Crisis
• Strony: 167--178

Twórcy

autor

Marzena Czarnecka

• University of Economics in Katowice, Poland

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