Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2015 | 8 | nr 19 | 51--85
Tytuł artykułu

Employee engagement and human resource practices in the CEE region and Europe

Treść / Zawartość
Warianty tytułu
Języki publikacji
This article presents the findings of the 'European Employee Engagement Survey', which is a bi-annual research that was executed in 2010 and 2012 with the participation of almost 300 European Human Resource (HR) professionals. The main objective of the research was to explore a comprehensive picture concerning the state of employee engagement within the European region with special attention to the Central and Eastern European (CEE) region. By introducing descriptive statistics of survey responses the paper provides an interesting overview about various approaches to employee engagement as well as the variety of HR and engagement management practices applied in the CEE and European region. Furthermore, through multi-variable statistical analyses it also reveals deeper coherences of HR and engagement practices with demographic data as well as certain employee aspects, such as employee morale, engagement and organizations' talent attraction and retention ability. The research confirmed that employee engagement had become a widely recognized concept among European HR professionals. Growing importance was attributed to employee engagement across European organizations with the intention to more deliberately manage employee engagement and link engagement measures to business results. Interestingly, however, the research findings did not fully support the generally agreed notion that improved HR and engagement practices would remarkably contribute to the improvement of employee aspects. (original abstract)
Opis fizyczny
  • Szent István University, Gödöllő, Hungary
  • Bakker A.B., Schaufeli W.B., Leiter M.P., Taris T.W., Work Engagement: An Emerging Concept in Occupational Health Psychology, "Work & Stress" 2008, vol. 22, no. 3, pp. 187-200.
  • Buckingham M., Coffman C., First Break All the Rules, What the World's Greatest Managers do Differently?, Pocket Books, Great Britain 1999.
  • CIPD, Management Competencies for Enhancing Employee Engagement. Research Insight, 2011, Mgt Comp RI (WEB), pdf (21.07.2012).
  • CIPD, Employee Engagement, Resource Summary, 2012, resources/factsheets/employee-engagement.aspx (18.08.2012).
  • Colbert A.E., Mount M.K., Harter J.K., Witt L., Barrick M.R., Interactive Effects of Personality and Perceptions of the Work Situation on Workplace Deviance, "Journal of Applied Psychology" 2004, vol. 89, no. 4, pp. 599-609.
  • Corporate Leadership Council, Driving Performance and Retention Tluough Employee Engagement, 2004, au/SiteMedia/w3svc 161 /Uploads/ Documents/760af459-93b3-43c7-b52a-2a74e984cla0.pdf (21.10.2012).
  • Crant J.M., Proactive Behavior in Organizations, "Journal of Management" 2000, vol. 26, no. 3, pp. 435-462.
  • Csikszentmihalyi M., Beyond Boredom and Anxiety, Jossey-Bass, San Francisco 1975.
  • Dvir T., Eden D., Avolio B.J., Shamir B., Impact of Transformational Leadership On Follower Development and Performance: A Field Experiment, "Academy of Management Journal" 2002, vol. 45, no. 4, pp. 735-744.
  • Farkas F., Karoliny M., Poor J., Az Emberieroforras-Menedzsment Magyarorszagi es Kozep-Kelet-Europai Sajatossagai a CRANET Kutatas Alapjan, ''Vezetestudomany" 2009, vol. 40, no. 7-8, pp. 3-10.
  • Feher J., Emberi eroforras menedzsment rendszerek es modszerek, Szent Istvan Egy- etemi Kiado, Godollo 2011.
  • Gallup Organization, Employee Engagement. What's Your Engagement Ratio?, 2010, Brochure.aspx (13.07.2012).
  • Harter J.K., Schmidt F.L., Hayes T.L., Business-unit-level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-analysis, "Journal of Applied Psychology" 2002, vol. 87, no. 2, pp. 268-279.
  • Human Synergistics International, I. Magyarorszagi Szervezeti Kutatas Eredmenyei, Mennyire vagyunk tokeletesek?, 2006, ENCIA_PREZENTACIO.pdf (27.10.2012).
  • Kahn W. A., Psychological Conditions of Personal Engagement and Disengagement At Work, "Academy of Management Journal" 1990, vol. 33, no. 4, pp. 692-724.
  • Karoliny M., Poor J., Emberi eroforras menedzsment kezikdnyv, Rendszerek es alkalmazasok, 5th edition, Complex Kiado, Budapest 2010.
  • Karoliny M., Farkas F., Poor J., Az emberieroforras-menedzseles magyarorszagi val- tozasai (Ket egymast koveto Cranetfelmeres eredmenyei alapjan), "Competitio" 2010, vol. 9, no. 2, pp. 92-110.
  • Kohont A., Poor J., Market Orientation and HRM, in: Human Resources Management Practices in the Organisations of the Future, eds. Svetlik et al., Vydavatelstvi a nakladatelstvi Ales Cenek, Plzen 2011.
  • Komor L., Szemelyes vezetes, Egyetemi jegyzet, Szent Istvan Egyetem, Gazdasag- es Tarsadalomtudomanyi Kar, Tarsadalomtudomanyi Intezet, Godollo 2011.
  • Komor L., Mihaly N., Gazdasdgpszichologia, Egyetemi jegyzet, Szent Istvan Egyetem, Gazdasag- es Tarsadalomtudomanyi Kar, Tarsadalomtudomanyi Intezet, Godollo 2011.
  • Koncz K., Karriermenedzsment, Budapesti Corvinus Egyetem, Aula Kiado 2004.
  • Kular S., Gatenby M., Rees C., Soane E., Truss K., Employee Engagement: A Literature Review (Kingston University Business School Working Paper Series no. 19), 2008, (16.07.2012).
  • Lawler E.E., Porter L.W., The Effect of Performance on Job Satisfaction, "Industrial Relations" 1967, vol. 7, no. 1, pp. 20-28.
  • Macey W.H., Schneider B., The Meaning of Employee Engagement, "Industrial and Organisational Psychology" 2008, no. 1, pp. 3-30.
  • MacLeod D., Clarke N., Engagingfor Success: Enhancing Performance Through Employee Engagement, A report to Government, Department for Business, Innovation and Skills, 2009, (21.07.2012).
  • Maslach C., Leiter M.P, The Truth About Burnout, Jossey-Bass, San Francisco 1997.
  • Meyer J.P., Allen N.J., A Three Component Conceptualization of Organizational Commitment, "Human Resource Management Review" 1991, vol. 1, no. 1, pp. 61-89.
  • Nakamura J., Csikszentmihalyi M., The Concept of Flow, in: Handbook of positive psychology, eds. C.R. Snyder, S.J. Lopez, Oxford University Press, New York 2002, pp. 89-105.
  • Organ G.W, Greene C.N., Role Ambiguity, Locus of Control, and Work Satisfaction, "Journal of Applied Psychology" 1974, vol. 59, no. 1, pp. 101-102.
  • Poor J., Az Emberieroforras-Menedzsment Atalakulasa a Kelet-Eurdpai Regioban, "Vezetestudomany" 2009, vol. 40, no. 7-8, pp. 24-35.
  • Prahalad C.K., Uj menedzsment paradigmak fele, Az alapveto kepessegtol a kozos ertekteremtesig, Alinea Kiado - Rajk Laszlo Szakkollegium, Budapest 2009.
  • Robinson D., Perryman S., Hayday S., The Drivers of Employee Engagement, Report 408, Institute for Employment Studies, 2004, http://www.employment-studies. (20.08.2012).
  • Rothbard N.P., Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles, "Administrative Science Quarterly" 2001, vol. 46, no. 4, pp. 655-684.
  • Sajtos L., Mitev A., SPSS Kutatasi es Adatelemzesi Kezikonyv, Alinea Kiado, 2007.
  • Saks A.M., Antecedents and Consequences of Employee Engagement, "Journal of Managerial Psychology" 2006, vol. 21, no. 7, pp. 600-619.
  • Schaufeli W.B., Bakker A.B., Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: a Multi-sample Study, "Journal of Organizational Behavior" 2004, vol. 25, pp. 293-315.
  • Schneider B., Hanges P.J., Smith B., Salvaggio A.N., Which Comes First: Employee Attitudes or Organizational Financial and Market Performance?, "Journal of Applied Psychology" 2003, vol. 88, no. 5, pp. 836-851.
  • Spreitzer G.M., PorathC., Creating Sustainable Performance: If You Give Your Employees the Chance to Learn and Grow, They'll Thrive - and So Will Your Organization, "Harvard Business Review" 2012, vol. 90, no. 1-2, pp. 92-99.
  • Szekelyi M., Barna I., Tulelokeszlet az SPSS-hez, Tobbvdltozos elemzesi technikakrol tarsadalomkutatok szamara, Typotex, Budapest 2008.
  • Towers Perrin, Working Today: Understanding What Drives Employee Engagement, The 2003 Towers Perrin Talent Report, getwebcachedoc?webc=hrs/usa/2003/200309/talent_2003.pdf (26.08.2012).
  • Towers Perrin, Closing the Engagement Gap: A Road Map for Driving Superior Business Performance, Towers Perrin Global Workforce Study, 2007-2008, http://www. Report20072008_31208.pdf (18.08.2012).
  • Ulrich D., Smallwood N., Human Resources' New ROI: Return On Intangibles, in: The Future of Human Resource Management, 64 Thought Leaders Explore the Critical HR Issues of Today and Tomorrow, eds. M. Losey, S. Meisinger, D. Ulrich, John Wiley & Sons, Hoboken, New Jersey 2005, pp. 224-232.
  • Xanthopoulou D., Bakker A.B., Demerouti E., Schaufeli W.B., The Role of Personal Resources in the Job Demands-resources Model, "International Journal of Stress Management" 2007, vol. 14, pp. 121-141.
Typ dokumentu
Identyfikator YADDA

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.