Moderators of Job Characteristics - Job Satisfaction Relationship in the Tourism Industry

• Autorzy: Marlena Bednarska

Warianty tytułu

Moderatory zależności pomiędzy cechami pracy a satysfakcją z pracy w gospodarce turystycznej

• Języki publikacji: EN

Abstrakty

EN

Human capital is generally recognised as the foundation of competitive advantage in the modern economy. Hence methods of work environment development have attracted more attention to recruit and retain high-quality job candidates. The purpose of the paper is to identify factors that moderate the relationship between job characteristics and job satisfaction in the tourism industry. Individual, organizational, and national components have been put under investigation. The paper analyses results of the 5th European Working Condition Survey run by Eurofound. The investigation reveals that the overall satisfaction with work in tourism is associated primarily with social value, followed by economic value, job content, and development value. Job characteristics - job satisfaction relationship is moderated by employment status of respondents, company size, type of activity, and T&T contribution to employment.(author's abstract)

Postrzeganie kapitału ludzkiego jako podstawy tworzenia przewagi konkurencyjnej na współczesnym rynku skłania podmioty gospodarcze do kształtowania środowiska pracy sprzyjającego pozyskaniu i utrzymaniu pracowników o odpowiednich kompetencjach. Celem artykułu jest identyfikacja kryteriów różnicujących zależność pomiędzy cechami pracy a satysfakcją z pracy w turystyce. Analizie poddano czynniki indywidualne, organizacyjne i krajowe. W rozważaniach wykorzystano wyniki piątej edycji European Working Condition Survey przeprowadzonej przez Eurofound. Badania pokazują, że satysfakcja z pracy w turystyce zależy przede wszystkim od relacji społecznych, a w dalszej kolejności od korzyści ekonomicznych, treści pracy i możliwości rozwoju. Na siłę zależności pomiędzy tymi kategoriami wpływa status zatrudnienia, wielkość przedsiębiorstwa, rodzaj prowadzonej działalności oraz udział turystyki w tworzeniu miejsc pracy w gospodarce.(abstrakt autora)

Słowa kluczowe

EN

Labour; Touristic economy

PL

Praca; Gospodarka turystyczna

• Czasopismo: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Turystyki
• Rocznik: 2015
• Numer: nr 3(31)
• Strony: 9--24

Twórcy

autor

Marlena Bednarska

• Poznań University of Economics and Business

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Identyfikatory

DOI

10.18276/ept.2015.3.31-01