PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2015 | 28 | nr 4 | 27--45
Tytuł artykułu

Analyzing Digital Capital of Portuguese Local Governments Websites

Warianty tytułu
Analiza kapitału cyfrowego stron internetowych portugalskich samorządów
Języki publikacji
EN
Abstrakty
EN
Studies focusing on local administration websites started in e-government field, where website management models are based on technological criteria, undervaluing relevant dimensions in the management of these organizations: transparency, relations network, etc. These dimensions are emphasized in intellectual capital field, in which there are various studies about website management. However, these innovative studies are of exploratory nature and do not present any models based on these theories to be used in the management of local administration websites. This paper proposes a model which considers relevant dimensions of intellectual capital in the development of municipal councils' websites-Services, Democratic, Relational and Organizational e-Capital. The model was applied to analyze the contribution of the Simplex Autárquico 2010/2011 Programme to the digital capital of Portuguese municipal councils' websites, verifying that it has led to an improvement in the digital capital of 98.4% of the websites, with a higher contribution in the case of Services e-Capital. (original abstract)
Badania nad stronami internetowymi administracji samorządowej rozpoczęły się w obszarze e-rządu, gdzie modele zarządzania stronami internetowymi oparte są o kryteria technologiczne, przy czym zaniedbuje się istotne wymiary zarządzania tymi organizacjami: przejrzystość, sieć relacji, itp. Wymiary te podkreślane są w obszarze kapitału intelektualnego, w którym istnieją rozmaite badania na temat zarządzania stronami internetowymi. Jednakże te innowacyjne badania mają charakter eksploracyjny i nie prezentują żadnych modeli, które byłyby oparte na tych teoriach, a które można by wykorzystać w zarządzaniu stronami internetowymi administracji samorządowej. Niniejszy artykuł proponuje model, który bierze pod uwagę istotne wymiary kapitału intelektualnego w rozwoju stron internetowych rad gmin - e-kapitał usługowy, demokratyczny, relacyjny i organizacyjny. Model został wykorzystany do analizy wkładu programu Simplex Autárquico 2010/2011 w kapitał cyfrowy stron internetowych rad gmin w Portugalii. Dokonana weryfikacja potwierdziła, iż przyczynił się on do poprawy kapitału cyfrowego stron o 98,4%, przy czym wkład ten był wyższy w przypadku e-kapitału usług. (abstrakt oryginalny)
Rocznik
Tom
28
Numer
Strony
27--45
Opis fizyczny
Twórcy
  • Polytechnic Institute of Beja School of Technology and Management
  • Polytechnic Institute of Beja School of Technology and Management
Bibliografia
  • Arslan, A. (2008). Assessment of the Turkish local e-governments: An empirical study. International Journal of Human Sciences, 5 (2), 1-20.
  • Bailoa, S. (2007). Capital intelectual e território: Um estudo de caso. Uma análise às páginas de Internet das Câmaras Municipais Portuguesas. Master's thesis, University of Évora.
  • Batlle-Montserrat, J., Calderón, R., López, J. (2009). Local e-government bench-learning survey. Final Report of the Eurocities Working Group. Brussels: Eurocities.
  • Callén, Y., Cinca, C., Molinero, C. (2001). An approach to the measurement of intangible assets in Dot Com based on web metrics and financial information. Discussion Papers in Accounting and Finance, AF01-5. University of Southampton. ISSN 13563548.
  • Carrizales, T., Melitski, J., Manoharan, A., Holzer, M. (2011). E-governance approaches at the local level: A case study in best practice. International Journal of Public Administration, 34 (14), 935-945.
  • Carvalho, R., Ferreira, M. (2007). Impact analysis of intranets and portals on organizational capital: exploratory research on Brazilian organizations. In: L. A. Joia (ed.). Strategies for Information Technology and intellectual capital: Challenges and opportunities (Chapter XIV, pp. 215-230). Hershey, PA: Information Science Reference. ISBN 9781599040813.
  • Chen, S. (2011). Exploring digital capital of automated cargo clearance business websites. Expert Systems with Applications, 38, 3590-3599.
  • Cinca, C., Molinero, C., Queiroz, A. (2001). An approach to the measurement of intangible assets in public sector using scaling techniques. Discussion Papers in Accounting and Finance, AF01-4. University of Southampton.
  • Deloitte & Eurocities (2004). eCitizenship for all: European Benchmark Report 2004. Eurocities.
  • Edvinsson, L., Dvir, R., Roth, N., Pasher, E. (2004). Innovations: The new unit of analysis in the knowledge era. The quest and context for innovation efficiency and management of IC. Journal of Intellectual Capital, 5 (1), 40-58.
  • Esteves, J. (2005). Análisis del Gobierno Electrónico Municipal en España. IE Working Paper, WPE05-32. Instituto de Empresa.
  • Fan, Q. (2011). An evaluation analysis of e-government development by local authorities in Australia. International Journal of Public Administration, 34 (14), 926-934.
  • Gholamian, M., Akhavan P., Moahmmadipoor, F., Namvar, M. (2010). Prioritization structural capital indicators in Iranian e-business (pp. 297-309). In: Management International Conference, 24-27 November 2010. Ankara, Turkey.
  • Goldberg, J. (2009). State of Texas Municipal Web Sites: A description of website attributes and features of municipalities with populations between 50,000-125,000. Applied Research Projects, Texas State University-San Marcos. Paper 307.
  • Gouveia, L. (2004). Local e-government: A governação digital na autarquia. Colecção inovação e governação nas autarquias. Porto: Sociedade Portuguesa de Inovação. ISBN 9789728589417.
  • Holzer, M., Kim, S. (2003). Digital governance in municipalities worldwide: An assessment of Municipal web sites throughout the world. The E-Governance Institute. National Center for Public Performance. Rutgers, The State University of New Jersey-Newark.
  • Holzer, M., Kim, S. (2006). Digital governance in municipalities worldwide (2005): A longitudinal assessment of municipal websites throughout the world. The E-Governance Institute. National Center for Public Performance. Rutgers, The State University of New Jersey-Newark.
  • Holzer, M., Kim, S. (2008). Digital governance in municipalities worldwide (2007): A longitudinal assessment of municipal websites throughout the world. The E-Governance Institute. National Center for Public Performance. Rutgers, The State University of New Jersey-Newark.
  • Holzer, M., Manoharan, A. (2012). Digital governance in municipalities worldwide (2011-12): fifth global egovernance survey: A longitudinal assessment of municipal websites throughout the world. Newark, NJ; Kent, OH: E-Governance Institute, National Center for Public Performance, Rutgers University.
  • Holzer, M., You, M., Manoharan, A. (2010). Digital governance in municipalities worldwide (2009): A longitudinal assessment of municipal websites throughout the world. The E-Governance Institute. National Center for Public Performance. Rutgers, The State University of New Jersey-Newark.
  • Joia, L. (2009). Governo eletrônico e capital intelectual nas organizações públicas. Revista de Administração Pública, Rio de Janeiro, 43 (6),1379-1405.
  • Kaplan, R., Norton, D. (2001). Organização orientada para a estratégia: Como as empresas que adoptam o Balanced Scorecard prosperam no novo ambiente de negócios. Rio de Janeiro: Campus.
  • KEeLAN (2002). Key elements for electronic local authorities' networks.WP3: Web-scanning of local authorities' front office on the web. D4: Report on use of Internet by local governments and best-practices (web-scanning results). The Hague, 19 June.
  • Liu, C. (2009). Developing measures and prioritizing digital capital of real estate websites. In: Proceeding of: 2009 WRI World Congress on Computer Science and Information Engineering, vol. 1 (pp. 508-511).
  • Liu, C., Chen, S. (2009). Prioritization of digital capital measures in recruiting website for the National Armed Forces. Expert Systems with Applications, 36 (5), 9415-9421.
  • Mello, G., Slomski, V. (2010). Índice de governança eletrônica dos estados brasileiros (2009): No âmbito do poder executivo. JISTEM Revista de Gestão da Tecnologia e Sistemas de Informação. Journal of Information Systems and Technology Management, 7 (2), 375-408.
  • Mello, S., Cohen, F., Oliveira, P. (2003). Avaliação de capital intelectual das páginas web das assembleias legislativas brasileiras. Monografia apresentada ao curso de Pós graduação 'lato sensu' do Instituto de Educação Continuada. Belo Horizonte.
  • Moon, M. (2002). The evolution of E-government among municipalities: Rhetoric or reality? Public Administration Review, 62 (4), 424-433.
  • Moura, G., Kloeppel, N., Beuren, I. (2012). Práticas de governança eletrônica e eficiência na utilização das receitas: Uma análise nos estados das regiões Brasileiras. XV Simpósio de Administração da Produção, Logística e Operações Internacionais. SIMPOI.
  • Nacke, M., Calamari, M., Fernández Arroyo, N., Pando, D. (2012). Índice Nacional de Páginas Web Municipales 2012. Documento de Trabajo No. 101. Buenos Aires: CIPPEC.
  • Norris, D. (2003). E-government and e-democracy at the American grassroots. International Conference on Public Participation and Information Technologies, Massachusetts Institute of Technology. Cambridge, MA, November 10-12.
  • Pratas, S. (2007). Administração aberta e Internet: O caso dos municípios portugueses. Cadernos do Observatório dos Poderes Locais, 10, Julho.
  • Queiroz, A. (2003). La medición del capital intelectual en el sector público. Zaragoza, 373 p. Tese (doutorado). Universidad de Zaragoza, Faculdade de Ciencias Económicas y Empresariales.
  • Queiroz, A., Callén, Y., Cinca, C. (2005). Reflexiones en torno a la aplicación del capital intelectual en el sector público. Revista Española de Financiación y Contabilidad, 34 (124), 211-245.
  • Ruta, C. (2009). HR portal alignment for the creation and development of intellectual capital. The International Journal of Human Resource Management, 20 (3), 562-577.
  • Santos, L., Amaral, L. (2000). A Presença das câmaras municipais portuguesas na Internet. Lisboa: Grupo Algébrica em Colaboração com o Gávea.
  • Santos, L., Amaral, L. (2002). O 'e-government' nos municípios. Cadernos de Economia, January-March.
  • Santos, L., Amaral, L. (2003). O e-government local em Portugal: Estudo da presença das câmaras municipais portuguesas na Internet em 2002. Gávea-Laboratório de Estudo e Desenvolvimento da Sociedade da Informação da Universidade do Minho e Cadernos Interface do Grupo Algébrica. Lisboa.
  • Santos, L., Amaral, L. (2006). A presença na Internet das câmaras municipais portuguesas 2005. Lisboa: UMIC-Agência para a Sociedade do Conhecimento.
  • Santos, L., Amaral, L. (2008). Presença na Internet das câmaras municipais portuguesas em 2007: Estudo sobre local e-government em Portugal. Gávea-Laboratório de Estudo e Desenvolvimento da Sociedade da Informação. Guimarães: Universidade do Minho.
  • Santos, L., Amaral, L. (2012). Avaliação da presença na Internet das câmaras municipais portuguesas em 2009. Gávea-Laboratório de Estudo e Desenvolvimento da Sociedade da Informação. Guimarães: Universidade do Minho.
  • Santos, L., Amaral, L., Rodrigues, M. (2005). Avaliação da presença na Internet das câmaras municipais portuguesas em 2003. Lisboa: UMIC-Agência para a Sociedade do Conhecimento.
  • Santos, L., Oliveira, J., Amaral, L. (2003). Método de avaliação dos web sites dos organismos da administração directa e indirecta do estado. Gávea-Laboratório de Estudo e Desenvolvimento da Sociedade da Informação. Guimarães: Universidade do Minho.
  • Serrano, A., Fialho, C. (2003). Gestão do conhecimento: O novo paradigma das organizações. FCA-Editora de Informática.
  • Simplex Autárquico Programme Website at: http://www.simplex.pt/autarquico/00_index.html [online, accessed: 2015-12-03].
  • Souza, F., Melo, M., Silva, M., Araujo, A. (2012). Uma avaliação das práticas de governança eletrônica das capitais brasileiras. 9º Congresso USP de Iniciação Científica em Contabilidade. São Paulo.
  • Srivihok, A., Intrapairote, A. (2004). Measuring intellectual capital: Web sites analysis of Thai SMEs. Proceeding of the Fifth European Conference on Organizational Knowledge, Learning, and Capabilities. Innsbruck: University of Innsbruck.
  • Stoica, V., Ilas, A. (2009). Romanian urban e-government. Digital services and digital democracy in 165 cities. Electronic Journal of e-Government, 7 (2), 171-182.
  • Sveiby, K. E. (2000). Capital intelectual: La nueva riqueza de las empresas. Cómo medir y gestionar los activos intangibles para crear valor. Paris: Maxima Laurent du Mesnil. ISBN 8480885459.
  • Tapscott, D., Ticoll, D., Lowy, A. (2000). Digital capital: Harnessing the power of business webs. Boston: Harvard Business School Press. ISBN 1578511933.
  • Terra, J., Gordon, C. (2002). Portais corporativos: A revolução na gestão do conhecimento. 2nd edition. São Paulo: Negócio Editora. ISBN 8586014842.
  • Torres, N. (2006). Acordo de cooperação técnico-cientifica: Projeto de pesquisa e estudo para avaliação desítios de Internet (websites) municipais e criação do IPGEM-Índice Paulista de Desenvolvimento de Governo Eletrônico Municipal. Parceria de colaboração institucional de desenvolvimento académico. FGV (EAESP/TECGOV)/FUNDAP, TECGOV.
  • Vrabie, C. (2010). Digital governance (in Romanian municipalities) and its relation with the IT education, a longitudinal assessment of municipal web sites in Romania. No. 42. APAS Papers from Academic Public Administration Studies Archive-APAA.
  • West, D. (2003). Urban e-government, 2003. Providence, RI: Center for Public Policy. Brown University.
  • West, D. (2004). E-government and the transformation of service delivery and citizen attitudes. Public Administration Review, 64 (1), 15-27.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171412999

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.