The Benefits Obtained by the Improvement of Quality Management Systems - an Analysis of the Validity

• Autorzy: Radosław Wolniak
• Języki publikacji: EN

Abstrakty

EN

The implementation and improvement of quality management systems compliant with ISO 9001:2008 organization should bring benefits. They can address issues such as [1]: staff, organization, customers, suppliers, society Recognising these benefits of implementing a quality management system requires a substantial knowledge about the system itself and its level of implementation [2]. So far, implementing quality management systems comply with ISO standards 9000 and making them selfesteem, nobody paid much attention to the obtained by the implementation of benefits. However, currently, ISO 10014:2006 allows for the self-assessment quality management system in terms of its ability to obtain economic benefits and financial services. An interesting question, to which in this case to be answered is to determine which benefits organizations expect, or what is the importance/significance. Subsequently, organizations can focus on those issues that are particularly important and have influence on the improvement of the quality management system. This paper presents, based on research carried out in 753 Polish companies, the results of studies on evaluation of the validity of the benefits resulting from the improvement of the quality management system. (fragment of text)

Słowa kluczowe

EN

Quality management; Quality systems; Implementation of ISO quality system; Enterprises

PL

Zarządzanie jakością; Systemy jakości; Wdrażanie systemu ISO; Przedsiębiorstwo

• Czasopismo: Systems Supporting Production Engineering
• Rocznik: 2012
• Numer: 1(1) Review of Problems and Solutions
• Strony: 241--249

Twórcy

autor

Radosław Wolniak

• Politechnika Śląska

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