Organizational Impacts of Enhancing a BI-Supported Performance Measurement System on the Israeli Police

• Autorzy: Marina Vugalter , Adir Even
• Języki publikacji: EN

Abstrakty

EN

Performance Measurement Systems (PMS) have long captured the attention of organizational behavior and information systems (IS) research. The PMS in the study was implemented by public police forces, using advanced Business Intelligence (BI) technologies. The study examines the impact of enhancing that PMS, through analysis of the metric results over an 8-year time period that covered a transition between two major system versions. The analysis results indeed show a significant impact of transitioning to the new PMS in most (75%) performance metrics. A noticeable impact of the transition is the temporary performance decline, followed by some improvement that can be attributed in part to the redefinition of some metrics. Further, the results confirmed the preliminary assumptions that the improvement in the measured performance is positively and significantly associated with humanresource allocation; however, with some mediation effects of the crime category and the organization unit.(original abstract)

Słowa kluczowe

EN

Measuring methods

PL

Metody pomiarowe

• Czasopismo: Annals of Computer Science and Information Systems
• Rocznik: 2015
• Tom: 5
• Strony: 1513--1519

Twórcy

autor

Marina Vugalter

• Ben-Gurion University of the Negev

autor

Adir Even

• Ben-Gurion University of the Negev

Bibliografia

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Identyfikatory

DOI

10.15439/2015F221