PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2016 | 9 | nr 3 | 63--75
Tytuł artykułu

Strategic Map for Hospital Management : Perspectives and Priorities

Autorzy
Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
The aim of this article is to present the application of a strategic map for hospital management. The main hypothesis is, that strategic map for a hospital should differ from the classical one by Kaplan & Norton due to different priorities hospital work specificity as such. The main finding is that financial perspective is fundamental, basic for hospital activity. In hospital "X" strategic map, finance are the resource, not the result. (original abstract)
Rocznik
Tom
9
Numer
Strony
63--75
Opis fizyczny
Twórcy
  • Poznań University of Economics, Poland
Bibliografia
  • Abo-Hamad, W., Arisha, A. (2013), Simulation-based framework to improve patient experience in an emergency department, European Journal of Operational Research, 224 (1), pp. 154-166.
  • Baraldi, S., Cifalinò, A. (2015), Delivering training strategies: the balanced scorecard at work, International Journal of Training and Development, Vol. 19, Issue 3, pp. 179-198, September.
  • Behrouzi, F., Shaharoun A.M., Ma'aram A. (2014), Applications of the balanced scorecard for strategic management and performance measurement in the health sector, Australian Health Review, 38, pp. 208-217.
  • Bernstein, A. B., Hing, E., Moss, A. J., et al. (2003), Health care in America: Trends in utilization, Hyattsville, Maryland, National Center for Health Statistics.
  • Białas, T., Czapiewski, M. (1995), Ustalanie zależności celów w procesie budowania strategii przedsiębiorstwa, Przegląd Organizacji, No. 10, pp. 16-18.
  • Biazzo, S., Garengo, P. (2012), Performance Measurement with the Balanced Scorecard. A Practical Approach to Implementation within SMEs, Springer, Heidelberg.
  • Bouland, D. L., Fink, E., Fontanesi, J. (2011), Introduction of the balanced scorecard into an academic department of medicine: Creating a road map to success, Journal of Medical Practice Management, 26 (6), pp. 331-335.
  • Cattinelli, I., Bolzoni, E., Barbieri, C. et al. (2012), Use of Self-Organizing Maps for Balanced Scorecard analysis to monitor the performance of dialysis clinic chains, Health Care Management Science, 15 (1), pp. 79-90.
  • Duraj, J. (2004), Podstawy ekonomiki przedsiębiorstw, PWE, Warszawa, pp. 51-58.
  • Ermakova, S. E., Izmalkov, N. S., Evdokimova, E. G. (2014), Evaluation of the economic efficiency of process-oriented management system at healthcare organizations, European Journal of Physical and Health Education, 6, BM-012-14.
  • Glouberman, S., Mintzberg, H. (2001), Managing the care of health and the cure of disease- Part I: Differentiation, Health Care Manage Rev., Winter 26(1), pp. 56-69.
  • Grigoroudis, E., Orfanoudaki, E., Zopounidis, C. (2012), Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard, Omega, 40 (1), pp. 104-119.
  • Groene, O., Brandt, E., Schmidt, W., Moeller J. (2009), The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation, International Journal for Quality in Health Care, Vol. 21, No. 4, pp. 259-271.
  • Gutiérrez López, C., Culebras, J. L. M. J. (2015), El cuadro de mando integral como instrumento de gestión en la nutrición clínica, Nutr Hosp., 32(1), pp.403-410.
  • Heurich, M., Vignali, C. (2015), Innovations and its Impact on the Performance of Acute Care Hospitals in Germany - An Investigation Containing Empirical Research and Software Development, Economics and Sociology, Vol. 8, No 4.
  • Hong, Y., Hwang, K. J., Kim, M. J., Park, C. G. (2008), Balanced Scorecard for Performance Measurement of a Nursing Organization in a Korean Hospital, J Korean Acad Nurs, Vol. 38, No. 1, pp. 45-54.
  • Hopwood, B., Mellor, M., O'Brien, G. (2005), Sustainable Development: Mapping Different Approaches, Sustainable Development, 13, pp. 38-52.
  • Kaplan, R. S., Norton D. P. (2000), Having Trouble with Your Strategy? Then Map it, Harvard Business Review, September-October, p. 176.
  • Kaplan, R. S., Norton D. P. (2004), Strategy Maps. Converting Intangible Assets Into Tangible Outcomes, Harvard Business School Press, Boston.
  • Khan, M. M. R., Hotchkiss, D., Dmytraczenko T., Zunaid A. K. (2013), Use of a Balanced Scorecard in strengthening health systems in developing countries: An analysis based on nationally representative Bangladesh Health Facility Survey, International Journal of Health Planning and Management, 28 (2), pp. 202-215.
  • Korpysa, J. (2013), Buyer behaviour in the context of sustainable consumption policy pursued in Poland, Amfiteatru Economic, Vol. XV, Special No. 7, pp. 702-713.
  • Lin, Q. L., Liu, L., Liu, H. C., Wang, D. J. (2013), Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals, Expert Systems with Applications, 40 (6), pp. 1917-1924.
  • Lovaglio, P. G. (2010), Model building and estimation strategies for implementing the Balanced Scorecard in Health sector, Quality and Quantity, 45 (1), pp. 199-212.
  • Luigi, D., Iuliana, C., Alma, P., Bilan, Y. (2014), Directly estimating the private healthcare services demand in Romania, Journal of International Studies, Vol. 7, No 3, pp. 55-69.
  • Marquez, P. B., Barroso, C. C. A., Silva A. M. et al. (2015), Proposta de medidas de avaliação de desempenho para o Centro de Engenharia Clínica e Bioequipamentos do HCFMRPUSP, Medicina (Ribeirão Preto), 48(1), pp. 65-76.
  • Noh, W., Seomun, G. A. (2015), Development and Application of a Performance Prediction Model for Home Care Nursing Based on a Balanced Scorecard using the Bayesian Belief Network, J Korean Acad Nurs, Vol. 45, No. 3, pp. 429-438.
  • Popesko, B., Novák, P., Papadaki, S. (2015), Measuring diagnosis and patient profitability in healthcare: economics vs ethics, Economics and Sociology, Vol. 8, No. 1, pp. 234-245.
  • Rabbani, F., Lalji, S. N. H., Abbas, F. et al. (2011), Understanding the context of balanced scorecard implementation: A hospital-based case study in Pakistan, Implementation Science, 6 (1), 31, pp. 1-14.
  • Rabbani, F., Pradhan, N. A., Zaidi, S., Azam, S. I., Yousuf, F. (2015), Service quality in contracted facilities, International Journal of Health Care Quality Assurance, pp. 520-531.
  • Rudawska, I. (2013), Sieć jako pośrednia forma koordynacji gospodarczej na przykładzie zintegowanej opieki zdrowotnej, Prace Naukowe Uniwersytetu Ekonomicznego We Wrocławiu, 307, pp. 513-521.
  • Rudawska, I., Kaufmann, H. R. (2015), A quality management model for integrated healthcare in Poland, World Review of Entrepreneurship, Management and Sustainable, Vol. 11, Issue 2/3, pp. 247-266.
  • Rudawska, I., Pętlak, M. (2013), Improving the efficiency of health care in Poland - conceptual information flow framework, Business Management Dynamics, Vol. 2, No. 8, Feb., pp. 31-38.
  • Rudawska, I., Urbańczyk, E. (2014), Opieka zdrowotna. Zagadnienia ekonomiczne, Difin, Warszawa.
  • Smith, C., Christiansen T., Dick D. et al. (2014), Performance management tools motivate change at the frontlines, Healthcare Management Forum, 27 (1), pp. 15-19.
  • Steinke, C., Webster, L., Fontaine, M. (2010), Evaluating building performance in healthcare facilities: An organizational perspective, Health Environments Research and Design Journal, 3 (2), pp. 63-83.
  • Sustainable Development and Corporate Social Responsibility, http://work.chron.com (referred on 30.12.2015).
  • Szabo, S., Sidor, J. (2014), The performance measurement system-potentials and barriers for its implementation in healthcare facilities, Journal of Applied Economic Sciences, 9 (4), pp. 728-735.
  • Świerk, J. (2009), Mapa strategii i strategiczna karta wyników w planowaniu działań przedsiębiorstwa, UMCS, Lublin, pp. 94-107.
  • Top health industry issues of 2015. Outlines of a market emerge (2014), Health Research Institute, PWC, Dec.
  • Top health industry issues of 2016, Health Research Institute (2015), PWC, Dec.
  • Transforming our world: the 2030 Agenda for Sustainable Development, United Nation, 25 September 2015, A/70/L.1
  • Trotta, A., Cardamone, E., Cavallaro, G., Mauro, M. (2013), Applying the Balanced Scorecard approach in teaching hospitals: a literature review and conceptual framework, Int J Health Plann Mgmt, 28, pp. 181-201.
  • Urbaniec, M. (2015), Towards Sustainable Development through Ecoinnovations: Drivers and Barriers in Poland, Economics and Sociology, Vol. 8, No 4, pp. 179-190.
  • Verzola, A., Bentivegna, R., Carandina, G. (2009), Multidimensional evaluation of performance: experimental application of the balanced scorecard in Ferrara university hospital, Cost Effectiveness and Resource Allocation, 7 (15), pp. 1-5.
  • Wu, I.-L., Kuo Y.-Z. (2012), A Balanced Scorecard Approach in Assessing IT Value in Healthcare Sector: An Empirical Examination, J Med Syst, 36, pp. 3583-3596.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171444024

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.