Paradoksy "obywatelskich zachowań" pracowników w organizacji

• Autorzy: Dariusz Turek

Warianty tytułu

Paradoxes of organizational citizenship behaviors

• Języki publikacji: PL

Abstrakty

Podejmowana na gruncie nauk o organizacji i zarządzaniu problematyka "obywatelskich" zachowań pracowniczych ( Organizational Citizenship Behaviors - OCB) jest analizowana zazwyczaj z perspektywy korzyści wynikających z tego typu aktywności dla organizacji i oto - czenia społecznego. Stosunkowo rzadko i jedynie w nielicznych opracowaniach można spotkać analizy sugerujące, iż zarówno motywy, jak i konsekwencje tego typu działalności pracowni- czej mogą prowadzić także do negatywnych skutków. W niniejszym opracowaniu ukazano tę "ciemną stronę" zachowań obywatelskich. Przedstawiono dowody, że może występować pewien wspólny obszar pomiędzy OCB a zachowaniami nieetycznymi, a także wskazano, że intencje do podejmowania tego rodzaju aktywności nie wynikają jedynie z motywów pro- społecznych, ale z presji otoczenia czy chęci budowania swojego wizerunku. Ponadto zasy- gnalizowano, iż związek OCB zarówno z produktywnością jednostkową, jak i organizacyjną nie jest taki oczywisty, jak do tej pory wskazywali autorzy.(abstrakt oryginalny)

EN

Organizational citizenship behaviors (OCB) are usually analyzed from the perspective of benefits for individuals, organization and social environment. The view suggesting that the motives for OCB may also lead to negative personal and organizational consequences is rel- atively rare and appears in few studies only. The aim of this paper is to describe the "dark side" of organizational citizenship behaviors. The evidence shows that there may be a com- mon area between OCB and unethical work behaviors. It also indicates that the intentions for undertaking OCB do not result solely from pro-social motives, but also from organizational and environmental pressure combined with willingness to create one's image. Moreover, it implies that the relationship between OCB and individual and organizational performance is not as obvious as some authors indicated.(original abstract)

Słowa kluczowe

PL

Paradoks; Organizacja; Zachowania obywatelskie w organizacji

EN

Paradox; Organisation; Organizational Citizenship Behavior (OCB)

• Czasopismo: Organizacja i Kierowanie
• Rocznik: 2016
• Numer: nr 2
• Strony: 131--143

Twórcy

autor

Dariusz Turek

• Szkoła Główna Handlowa w Warszawie

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