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2014 | 13 | 141--156
Tytuł artykułu

Stakeholder Management as an Effective Tool for Project Success

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Języki publikacji
EN
Abstrakty
EN
This theoretical paper will examine subject literature and will try to analyze how stakeholder management can increase the project success. The article provides background to the topic of stakeholders from the first usage of the term in 1963, supplemented by an analysis of project stakeholder management strategies. The article will provide the reader with insight to how one can increase the success factor of the project with the usage of appropriate stakeholder management tools. This article contributes to the body of literature by detailing about how project stakeholder management influences projects and their success. It is prepared as a response to an increasing role of projects, the influence of different stakeholders on the execution of projects and their own evaluation of project success factors. By analyzing the literature of the concepts and empirical research from 1980s till now, this article will provide the potential project agents (project managers, project teams, etc.) with a better understanding of the role of stakeholders in conducting successful projects. The literature reveals that effective stakeholder management is a critical success factor of projects as they should satisfy the needs of different groups of people in each part of the their lifecycle. The conducted analysis is a foundation for the future research about effective project stakeholder management and a base for additional research. (original abstract)
Twórcy
  • Warsaw School of Economics, Poland
Bibliografia
  • Akintoye, A. (2000). Analysis of Factors Influencing Project Cost Estimating Practice. Construction Management Economics, 18(1), 77-89.
  • Assudani, R. and Kloppenborg (2010). Managing Stakeholders for Project Management Success: an Emergent Model of Stakeholders. Journal of General Management, 35(3), 67-80.
  • Atkinson, R. (1999). Project Management: Cost, Time and Quality. Two Best Guesses and a Phenomenon. It's Time to Accept Other Success Criteria. International Journal of Project Management, 17(6), 337-342.
  • Beringer, Jonas and Kock (2013), Behavior of Internal Stakeholders in Project Portfolio Management and its Impact on Success. International Journal of Project Management, 31, 830-846
  • Bourne, L. and Walker, D.H.T. (2005). Visualising and Mapping Stakeholder Influence. Management Decision, 43(5), 649-60.
  • Briner, W., Hastings, C. and Geddes, M. (1996). Project Leadership. Aldershot, UK: Gower.
  • Chan, A.P.C. and Chan, A.P.L. (2004). Key Performance Indicators for Measuring Construction Success. Benchmarking: An International Journal, 11(2), 203-21.
  • Cleland, D.I. and Ireland, L.R. (2007). Project Management: Strategic Design and Implementation. 5th edition, New York: McGraw-Hill.
  • Crawford, L. (2005). Senior Management Perceptions of Project Management Competence. International Journal of Project Management, 23(1), 7-16.
  • Dainty, A.R.J., Cheng, M.-I. and Moore, D.R. (2003). Redefining Performance Measures for Construction Project Managers: an Empirical Evaluation. Construction Management and Economics, 21, 209-18.
  • Doloi, H. (2013). Cost Overruns and Failure in Project Management: Understanding the Roles of Key Stakeholders in Construction Projects. Journal of Construction Engineering and Management, March 2013.
  • Donaldson, T. and Preston, L.E. (1995). The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications. Academy of Management Review, 20(1), 65-91.
  • Green, S. D. (1989). Tendering: Optimization and Rationality, Construction Management Economics, 7(1), 53-63.
  • Freeman, M. and Beale, P., (1992). Measuring Project Success. Project Management Journal 23(1), 8-18.
  • Freeman, R. E. and Reed, D. L. (1983). Stockholders and Stakeholders: A New Perspective on Corporate Governance. California Management Review, 3.
  • Ika, L. A. (2009). Project Success as a Topic in Project Management Journals. Project Management Journal, 40(4), 6-19.
  • Jugdev, K. and Müller, R. (2005). A Retrospective Look at our Evolving Understanding of Project Success. Project Management Journal, 36(4), 19-31.
  • Jacobson, C., and Choi, S. O. (2008). Success Factors: Public Works and Public - Private Partnerships. International Journal of Public Sector Management, 21(6), 637-657.
  • Kwak, Y. and Anbari, F. (2009). Analyzing Project Management Research: Perspectives from Top Management Journals. International Journal of Project Management, 27, 435-446.
  • Lycett, M., Rassau, A. and Danson, J. (2004). Programme Management: a Critical Review. International Journal of Project Management, 22(4), 289-299.
  • McElroy, B. and Mills, C. (2000). Managing Stakeholders. In: Turner, J.R. and Simister, J.S. (Eds.), Gower Handbook of Project Management, (pp. 757-75). Hampshire: Gower Publishing Limited.
  • Mitchell, R.K., Agle, B.R. and Wood, D.J. (1997). Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts. Academy of Management Review, 22(4), 853-86.
  • Nguyen, N.H., Skitmore, M. and Kwok Wai Wong, J. (2009). Stakeholder Impact Analysis of Infrastructure Project Management in Developing Countries: a Study of Perception of Project Managers in State-Owned Engineering Firms in Vietnam. Construction Management and Economics, 27, 1129-1140, November.
  • Pinto, J.K. and Slevin, D.P. (1987). Critical Factors in Successful Project Implementation. IEEE Transactions on Engineering Management, 34(1), 22-28.
  • Pinto, J.K. and Slevin, D.P. (1988). Project Success: Definitions and Measurement Techniques. Project Management Journal, 19(1), 67-73.
  • Shenhar, A.J. and Dvir, D. (2007). Project Management Research: the Challenge and Opportunity. Project Management Journal, 3(2), 93-99.
  • Starik, M. (1994). The Toronto Conference: Reflections on Stakeholder Theory. Business and Society, 33, 89-95.
  • Suchman, M. C. (1995). Managing Legitimacy: Strategic and Institutional Approaches. Academy of Management Journal, 20(3), 571 - 610.
  • Sutterfield, J.S., Friday-Stroud, S. S. and Shivers-Blackwell, S. L. (2006). A Case Study of Project and Stakeholder Management Failures: Lesson Learned. Project Management Journal, December 2006.
  • Turner, J.R., (2004). Five Conditions for Project Success. International Journal of Project Management, 22(5), 349-350.
  • Turner, R. and Zolin, R. (2012). Forecasting Success on Large Projects: Developing Reliable Scales to Predict Multiple Perspectives by Multiple Stakeholders Over Multiple Time Frames. Project Management Journal, 43, 87-99.
  • Trost, S. M. and Oberlender, G. D. (2003). Predicting Accuracy of Early Cost Estimates Using Factor Analysis and Multivariate Regression. Journal of Construction Engineering Management, 129(2), 198-204.
  • Wang, X. and Huang, J. (2006). The Relationships Between Key Stakeholders' Project Performance and Project Success: Perceptions of Chinese Construction Supervising Engineers. International Journal of Project Management, 24, 253-60.
  • Winter, M., Smith, C., Morris, P.W. G., and Cicmil, S. (2006). Directions for Future Research in Project Management: The Main Findings of a UK Government Funded Research Network. International Journal of Project Management, 24, 638-649.
  • Yu, A. G., Flett, P. D., and Bowers, J. A. (2005). Developing a Value-centered Proposal for Assessing Project Success. International Journal of Project Management, 23(5), 428-436.4
Typ dokumentu
Bibliografia
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Identyfikator YADDA
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