Issues related to the loans action in the opinions of the customers and the employees of a commercial bank : United Bank S.C. in Ethiopia

• Autorzy: Piotr Feliks Borowski , Sufa Gemechu Balcha , Mahteme Girma
• Języki publikacji: EN

Abstrakty

EN

The development of the economy in general and the firm's development in particular depend on easy and unlimited access to financial support. The aim of this research is to investigate the cooperation between United Bank and firms in the loans field. Moreover, research indicates that the strengths and weaknesses of the loan process come from the staff as well as from customers' point of view. The value of the research is due to the information gained from direct access to real cases from bank activities and from conducted interviews with both sides involved in the loan process. Individual in-depth interviews and questionnaire are the formal mechanisms for gathering sensitive information. (original abstract)

Słowa kluczowe

EN

Bank loans; Financial institutions; Commercial banks; Savings; Bank credit; Banking

PL

Pożyczki bankowe; Instytucje finansowe; Banki komercyjne; Oszczędności; Kredyt bankowy; Bankowość

• Czasopismo: Journal of Management and Financial Sciences
• Rocznik: 2017
• Tom: 10
• Numer: nr 27
• Strony: 39--57

Twórcy

autor

Piotr Feliks Borowski

• Szkoła Główna Gospodarstwa Wiejskiego w Warszawie

autor

Sufa Gemechu Balcha

• United Bank S.C., Addis Ababa, Ethiopia

autor

Mahteme Girma

• Abay Bank S.C., Addis Ababa, Ethiopia

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