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2017 | Economics and management in information technology context : international week | 35--47
Tytuł artykułu

Marketing and Tourism Promotion

Autorzy
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Decisions relating to the marketing and promotion of tourism products must give special attention to the specific characteristics of the same products. When we talk about tourism products, we have a set of attributes that distinguish them from tangible goods. Instead of tangible goods the tourism products lining up a profile of services that often have attached a set of experiences which inherently are intangible. Thus, in most cases, tourism products cannot be experienced by the five sense before the consumption. In contrast, many times before of enjoying a tangible good have the possibility of using a part or all of the five senses to evaluate the degree of satisfaction that it may appear before our standard requirement. That is, it may will see, taste, feel, hear or even smell a tangible product before consume. The inviolability is thus a feature associated with the tourism products that matter to be taken into account when adopting marketing and promotion strategies. It should be borne particular attention to signals that can be transmitted to consumers since they will try to collect directly or indirectly evidence attesting confidence in the quality of service. (original abstract)
Słowa kluczowe
Twórcy
autor
  • Polytechnic of Leiria, University of Coimbra, Portugal
Bibliografia
  • United Nations World Tourism (UNWTO), Tourism highlights, 2014 edition, http://mkt.unwto.org/publication/unwto-tourism-highlights-2014-edition (access: 8.03.2017).
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  • Lu V., Capezio A., Restubog S., Garcia P., Wang L., In Pursuit of Service Excellence: Investigating the Role of Psychological Contracts and Organizational Identification of Front Line Hotel Employees, "Tourism Management" 2016, Vol. 56.
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  • Almeida N. et al., Product Markets and Tourist Destinations, 2016.
  • Altinay L., Sigala M., Waligo V., Social Value Creation through Tourism Enterprise, "Tourism Management" 2016, Vol. 54.
  • Zhang Z., Zhang Z., Yang Y., The Power of Expert Identity: How Website-Recognized Expert Reviewers Influence Travelers' Online Rating Behavior, "Tourism Management" 2016, Vol. 55.
  • Bredvold R., Skalen P., Lifestyle Entrepreneur and their Identity Construction: A Study of the Tourism Industry, "Tourism Management" 2016, Vol. 56.
  • Merinero-Rodriguez R., Pulido-Fernandez J., Analysing Relationship in Tourism: A Review, "Tourism Management" 2016, Vol. 54.
  • Marine-Roig E., Clave S., Tourism Analysis with Massive User-generated Content: A Case Study of Barcelona, "Journal of Destination Marketing & Management" 2015, Vol. 4, No. 3.
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  • Semeradova T., Vavrova J., Using a Systemic Approach to Assess Internet Marketing Communication within Hospitality Industry, "Tourism Management Perspectives" 2016, Vol. 20.
  • Pera R., Empowering the New Traveller: Storytelling as a Co-creative Behaviour in Tourism, "Current Issues in Tourism" 2017, Vol. 20, No. 4.
  • Lu A., Gursoy D., Lu C., Antecedents and Outcomes of Consumers' Confusion in the Online Domain, "Annals of Tourism Research" 2016, Vol. 57.
  • Pescher C., Reichhart P., Spann M., Consumer Decision-making Processes in Mobile Viral Marketing Campaigns, "Journal of Interactive Marketing" 2014, Vol. 28, Iss. 1.
  • Pappas N., Effect of Marketing Activities, Benefits, Risks, Confusion Due to Overchoice, Price, Quality and Consumer Trust on Online Tourism Purchasing, "Journal of Marketing Communications" 2017, Vol. 23, Iss. 2.
  • Golmohammadi A., Jahandideh B., O'Gorman K., Booking On-line or Not: A Decision Rule Approach, "Tourism Management Perspectives" 2012, Vol. 2-3.
  • Fernandez-Morales A., Cisneros-Martinez J., McCabe S., Seasonal Concentration of Tourism Demand: Decomposition Analysis and Marketing Implications, "Tourism Marketing" 2016, Vol. 56.
  • Deloitte Access Economics, Tourism and Hotel Market Outlook, Executive summary edition, 2017.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171477971

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