Why interpersonal communication is important in public administration?

• Autorzy: Vladimir Naumovski , Leo-Paul Dana , Gordana Pesakovic , Filip Fidanoski
• Języki publikacji: EN

Abstrakty

EN

Authors have tried to give a clearer view on the institutional communication of public servants in relation to citizens, but solely through its interpersonal context. The work is composed of several parts, through which the various ideas of general interpersonal communication are transmitted in a very accurate way, represented at theoretical, economic - legal and practical level. Thus, the first part of the paper explicates the theoretical tenets of interpersonal communication, andcommunication in general, referring to its definition, process, elements and potential barriers. This part is mostly based on the studies from USA and UK, as countries with top publications and researches about communication. Further, special attention is given to the economic, but also the legal framework for interpersonal communication in the Republic of Macedonia, determined by numerous laws, bylaws and developed by numerous reforms. The most significant of which are also presented in this paper. (original abstract)

Słowa kluczowe

EN

Interpersonal communication; Public administration

PL

Komunikowanie interpersonalne; Administracja publiczna

• Czasopismo: Współczesne Problemy Ekonomiczne
• Rocznik: 2017
• Numer: nr 1(14)
• Strony: 55--77

Twórcy

autor

Vladimir Naumovski

• University American College Skopje, Macedonia

autor

Leo-Paul Dana

• Montpellier Business School and Princeton University, France and USA

autor

Gordana Pesakovic

• Herzing University, USA

autor

Filip Fidanoski

• University of Luxembourg, Luxembourg

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Identyfikatory

DOI

10.18276/wpe.2017.14-04