Six Sigma than Method Processes Improvement of Wood Companies

• Autorzy: Marta Kučerová , Iveta Paulová
• Języki publikacji: EN

Abstrakty

EN

Six Sigma is a business strategy that enables the all organizations include wood companies to dramatically improve their level through planning and monitoring of everyday business activities. The basis of Six Sigma is a detailed knowledge of customers' needs, the disciplined use of facts and objective data, statistical analysis and continuous efforts to optimize business processes. The main emphasis is on improving of all processes and human activities, because the quality of processes is a key pillar of the Six Sigma methodology. The active participation of management is necessary for implementing this methodology, as major changes are not possible without the participation of top managers. Management has to create the opportunities for improvement, support and motivate staff in order to best satisfy the customer. Focusing on customers, processes and staff makes from Six Sigma the way of building and developing a new corporate culture and it provides wood organizations with a tool to maintain competitive advantage in a constantly changing market environment. (original abstract)

Słowa kluczowe

EN

Customer satisfaction; Efficiency; Level of quality; Six Sigma

PL

Satysfakcja klienta; Sprawność; Poziom jakości; Sześć Sigma

• Czasopismo: Intercathedra
• Rocznik: 2011
• Numer: nr 27(1)
• Strony: 29--32

Twórcy

autor

Marta Kučerová

• Slovak Technical University in Bratislava, Slovak Republic

autor

Iveta Paulová

• Slovak Technical University in Bratislava, Slovak Republic

Bibliografia

• Mĺkva M.: Staff motivation - one of the factors of the quality management system success. 1/3794/06. In: Obchod, jakost a finance v podnicích - determinanty konkurenceschopnosti V: Sborník. Mezinárodní vědecká konference, Praha. Česká zemědělská univerzita v Praze 2007. ISBN 978-80-213-1661-4.
• Vaňová J.: Corporate culture as a tool for increasing competitiveness of organizations, In: Obchod, jakost a finance v podnicích - determinanty konkurenceschopnosti VI: Sborník příspěvků z mezinárodní vědecké konference, Praha. Česká zemědělská univerzita v Praze. ISBN 978-80-213-1774-1.