Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2018 | 26 | nr 1 | 171--188
Tytuł artykułu

Dignity in the Workplace : the Perspective of Humanistic Management

Warianty tytułu
Języki publikacji
Purpose: The aim of this article is to fill the gap in the Polish discourse on management about the concept of dignity in the workplace. The text presents the issue from the perspective of humanistic management. The article analyzes contemporary discussion about dignity in the workplace conducted in the Western discourse on management.

Methodology: The reflections stem from a critical analysis of popular concepts of dignity in the workplace in the management discourse. The author also uses the existing results of empirical research. The analysis uses management literature on dignity, which is the basis for systematizing available concepts.

Findings: The literature analysis enables systematization of various concepts of dignity in the workplace and identification of specific levels in the quality of employee treatment in an organization. Hence, the author identifies a few key factors that affect employees' dignity in the workplace both positively and negatively and indicates mechanisms that allow for the humanization of work processes.

Research limitations: The theoretical reflections should be verified by empirical research in organizations. However, the area of research on dignity in the workplace is not problematized enough, potential problems still require in-depth theoretical research.

Practical implications: The reflection on dignity in the workplace emphasizes the organizational mechanisms that lead to the humanization and dehumanization of work processes. The problematization of the category of dignity should allow researchers to conduct empirical research in organizations and managers to design organizational solutions that protect the well-being of their employees which, in consequence, may have a positive impact on the organization's development.

Originality: The article discusses the concepts of dignity in the workplace which are absent in the Polish discourse of management and indicates directions of further research in the field. (original abstract)
Opis fizyczny
  • Jagiellonian University in Cracow, Poland
  • Adams, D.K. (2015). How to fire people with dignity. Fortune, (18.12.2017).
  • Alvehus, J. and Jensen, T. (2015). Organisation. Lund: Studentlitteratur AB.
  • Alvesson, M., Bridgman, T. and Willmott, H. (eds.) (2009). The Oxford Handbook of Critical Management Studies. Oxford: Oxford University Press,
  • Baczyńska, A. and Korzyński, P. (2017). Leadership competencies among managers. Journal of Management and Business Administration. Central Europe, 25(2): 6-22.
  • Bal, M. (2017). Dignity in the Workplace. New Theoretical Perspectives. Cham: Palgrave Macmillan,
  • Bolton, S.C. (ed.) (2007). Dimensions of Dignity at Work. Oxford: Butterworth-Heinemann.
  • Boselie, P. (2010). Strategic Human Resource Management. A Balanced Approach. McGraw Hill Higher Education.
  • Brennan, G. and Pettit, P. (2004) The Economy of Esteem. Oxford: Oxford University Press.
  • Bubeck, D.E. (1995). Care, Gender, and Justice. Oxford: Oxford University Press
  • Cederström, C. and Fleming, P. (2012). Dead Man Working. Winchester and Washington: Zero Books.
  • Crowley, M. (2012). Control and dignity in professional, manual and service-sector employment. Organization Studies, 33: 1383-1406,
  • Crowley, M. (2014). Class, control, and relational indignity: Labor process foundations for workplace humiliation, conflict, and shame. American Behavioral Scientist, 58(3): 416-434.
  • Chamberlain, L.J., Crowley, M., Tope, D. and Hodson, R. (2008). Sexual harassment in organizational context. Work and Occupations, 35: 262-295.
  • Dierksmeier, C. (2016). Reframing Economic Ethics. The Philosophical Foundations Of Humanistic Management. Houndmills: Palgrave Macmillan.
  • Dudau, A. (2009). Leadership in Public Sector Partnerships: A case study of local safeguarding children boards. Public Policy and Administration, 24(4): 399-415.
  • Dutton, J. and Heaphy, E. (2003). The Power of High-Quality Connections. In: K. Cameron, J. Dutton and R.E. Quinn (eds.), Positive Organizational Scholarship. San Francisco, CA: Berrett-Koehler Publishers, Inc.
  • Düwell, M., Braarvig, J., Brownsword, R. i Mieth, D. (eds.) (2014). The Oxford Handbook of Human Dignity. Interdisciplinary Perspectives. Oxford: OUP,
  • Edwards, S.D. (2009). Three versions of an ethics of care. Nursing Philosophy, 10: 231-240.
  • Engster, D. (2004). Care ethics and natural law theory: Toward an institutional political theory of caring. Journal of Politics, 66: 113-135.
  • Fleming, P. (2017). The Death of Homo Economicus: Work, Death and the Myth of Endless Accumulation. London: Pluto Press,
  • Fleming, P. and Spicer, A. (2007). Contesting the Corporation. Struggle, Power and Resistance in Organizations. Cambridge: CU,
  • Fraser, N. and Honneth, A. (2003) Redistribution or Recognition: A Political-Philosophical Exchange. London: Verso.
  • Frey, B. (1997). Not Just For the Money: An Economic Theory of Personal Motivation. Cheltenham: Edward Elgar.
  • Gabriel, Y. (2015). The caring leader. What followers expect of their leaders and why? Leadership, 11(3): 316-334.
  • Grant, A.M. (2012). Leading with meaning: Beneficiary contact, prosocial impact, and the performance effects of transformational leadership. Academy of Management Journal, 55(2): 458-476.
  • Held, V. (2006). The Ethics of Care: Personal, Political, and Global. Oxford: Oxford University Press.
  • Hicks, D. (2011). Dignity - Its Essential Role in Resolving Conflict. New Haven, CT: Yale University Press.
  • Hicks, D. (2016). A culture of indignity and the failure of leadership. Humanistic Management Journal, 1(1): 113-126.
  • Hodson, R. (1996). Dignity in the workplace under participative management: Alienation and freedom revisited. American Sociological Review, 61: 719-738,
  • Hodson, R. (2001). Dignity at Work. Cambridge: CUP,
  • Hodson, R., Roscigno, V.J. and Lopez, S.H. (2006). Chaos and the abuse of power: Workplace bullying in organizational and interactional context. Work and Occupations, 33: 382-416.
  • Holmqvist, M. and Spicer, A. (eds.) (2013). Managing 'Human Resources' by Exploiting and Exploring People's Potentials. Bingley: Emerald.
  • Islam, G. (2012). Recognition, reification, and practices of forgetting: ethical implications of human resource management. Journal of Business Ethics, 111: 37-48,
  • Jacques, R. (1996). Manufacturing the Employee. Management Knowledge from the 19th to 20th Centuries. London: Sage.
  • Jałocha, B. and Zawadzki, M. (2018). Poland. Swaying Between Functionalism and Humanistic Management. In: S. Western and E.-J. Garcia (eds.), Global Leadership Perspectives: Insights and Analysis. London: Sage (in press).
  • Jensen, T., Sandström, J. and Helin, S. (2009). Corporate code of ethics and the bending of moral space. Organization, 16(4): 529-545.
  • Kantor, J. and Streitfeld, D. (2015). Inside Amazon: Wrestling Big Ideas in a Bruising Workplace. The New York Times, 15 August. Obtained from:, 5.03.2018.
  • Karlsson, J.Ch. (2012). Organizational Misbehaviour in the Workplace. Narratives of Dignity and Ressistance. Houndmills: Palgrave Macmillan,
  • Kateb, G. (2011). Human Dignity. Cambridge, MA: The Belknap Press.
  • Kaufmann, P., Kuch, H., Neuhaeuser, C. and Webster, E. (2011). Humiliation, Degradation, Dehumanization. Human Dignity Violated. Dordrecht: Springer,
  • Kociatkiewicz, J. and Kostera, M. (2013). Zarządzanie humanistyczne: Zarys programu. Problemy Zarządzania, 4: 9-19.
  • Kociatkiewicz, J. and Kostera, M. (eds.) (2014). Liquid Organization. Zygmunt Bauman and Organization Theory. London and New York: Routledge.
  • Kostera, M. (2003). Antropologia organizacji. Metodologia badań terenowych. Warszawa: Wydawnictwo Naukowe PWN,
  • Kostera, M. and Pirson, M. (eds.) (2017). Dignity and the Organization. London: Palgrave.
  • Kostera, M. (2016). Humanistic Management. In: B. Czarniawska (ed.), Research Agenda for Management and Organization Studies. Cheltenham: Edward Elgar,
  • Koźmiński, A.K. (2013). Ograniczone przywództwo: studium empiryczne. Warszawa: Poltext.
  • Koźmiński, A.K. (2015). Management in the time of "generalized uncertainty": the question of relevance. Journal of Management and Business Administration. Central Europe, 23(4): 2-10.
  • Krzyworzeka, P. (2011). In defence of routine in management. About routine, ritual and performative behaviour in times of uncertainty. Journal of Management and Business Administration. Central Europe, 19(3): 39-48.
  • Kunda, G. (1992). Engineering Culture. Control and Commitment in a High-Tech Corporation. Philadelphia: Temple University Press.
  • Lamont, M. (2000). The Dignity of Working Men. Morality and the Boundaries of Race, Class, and Immigration. New York: Russell Sage Foundation. Cambridge-London: Harvard University Press.
  • Lawrence, T.B., Maitlis, S. (2012). Care and possibility: Enacting an ethic of care through narrative practice. Academy of Management Review, 37: 641-663,
  • Leo XIII (1891). Rerum Novarum. (18.10.2017).
  • Lindemann, G. (2014). Social and Cultural Presuppositions for the Use of the Concept of Human Dignity. In: M. Düwell, J. Braarvig, R. Brownsword i D. Mieth, The Cambridge Handbook of Human Dignity. Interdisciplinary Perspectives. Cambridge: Cambridge University Press,
  • Lopez, S.H., Hodson, R. and Roscigno, V.J. (2009). Power, status, and abuse at work: General and sexual harassment compared. Sociological Quarterly, 50: 3-27.
  • Lucas, K. (2015). Workplace dignity: Communicating inherent, earned, and remediated dignity. Journal of Management Studies, 52(5): 621-646,
  • Lucas, K., Kang, D. and Li, Z. (2013). Workplace dignity in a total institution: Examining the experiences of Foxconn's migrant workforce. Journal of Business Ethics, 114(1): 91-106.
  • Malpas, J. and Lickiss, N. (eds.) (2007). Perspectives on Human Dignity: A Conversation. Springer.
  • Mariański, J. (2016). Godność ludzka jako wartość społeczno-moralna: mit czy rzeczywistość? Studium interdyscyplinarne. Toruń: Wydawnictwo Adam Marszałek.
  • Melé, D. (2003). The challenge of humanistic management. Journal of Business Ethics, 44(1): 77-88,
  • Melé, D. (2012). Management Ethics: Placing Ethics at the Core of Good Management. New York: Palgrave MacMillan.
  • Melé, D. (2014). "Human Quality Treatment": Five organizational levels. Journal of Business Ethics, 120(4): 457-471.
  • Misztal, B. (2012). The idea of dignity: its modern significance. European Journal of Social Theory, 16(1): 101-121.
  • Mitchell, L. (2017). Dignity and Membership. A Route to the Heart of How Dignity is Done in Everyday Interaction. In: M. Kostera and M. Pirson (eds.), Dignity and the Organization. London: Palgrave.
  • Neubert, M.J., Carlson, D.S., Kacmar, K.M., Roberts, J.A. and Chonko, L.B. (2009). The virtuous influence of ethical leadership behavior: Evidence from the field. Journal of Business Ethics, 90(2): 157-170,
  • Nierenberg, B., Batko, R. and Sułkowski, Ł. (eds.) (2015). Zarządzanie humanistyczne. Kraków: Wydawnictwo Uniwersytetu Jagiellońskiego.
  • Nussbaum, M.C. (2011). Creating Capabilities. The Human Development Approach. Cambridge-London: The Belknap Press of Cambridge University Press,
  • Otis, E.M. (2008). The dignity of working women: service, sex, and the labor politics of localization in China's City of Eternal Spring. American Behavioral Scientist, 52(3): 356-376.
  • Painter-Morland, M. (2008). Business Ethics as Practice. Ethics as the Everyday Business of Business. Cambridge: Cambridge University Press,
  • Paterson, M. (2003). 2,500 staff sacked by text message. The Telegraph, 31st May 2003, by-text-message.html (18.10.2017).
  • Pawłowska, K. (2017). "Siła słabych": "strategie władzy" i "taktyki" oporu w organizacji. Social Studies: Theory and Practice, 3(2): 39-62.
  • Pirson, M. (2014). Dignity - a missing piece in the puzzle of organizational research? Humanistic Management Network. Research Paper No. 11,
  • Pirson, M., Dierksmeier, C. and Goodpaster, K.E. (2015). Human dignity and business. Business Ethics Quarterly, 24(3): 501-503.
  • Pirson, M. (2017). Humanistic Management: Protecting Dignity, Promoting Well-Being. Cambridge: Cambridge University Press.
  • Pless, N.M. and Appel, J. (2012). In pursuit of dignity and social justice: Changing lives through 100% inclusion - How Gram Vikas fosters sustainable rural development. Journal of Business Ethics, 111(3): 389-411,
  • Pless, N. M., Maak, T. and Harris, H. (2017). Art, ethics and the promotion of human dignity. Journal of Business Ethics, 144: 223-232.
  • Prasad, A., Prasad, P., Mills, A.J. and Mills, J.H. (2016). The Routledge Companion to Critical Management Studies. New York: Routledge.
  • Prawelska-Skrzypek, G. (2007). Przedmiot i metody badań w dziedzinie nauk humanistycznych w dyscyplinie nauk o zarządzaniu. Współczesne Zarządzanie. Kwartalnik środowisk naukowych i liderów biznesu, 1: 17-24.
  • Rosen, C. (2012). Dignity: Its History and Meaning. Cambridge, MA: Harvard University Press,
  • Rynes, S.L., Bartunek, J.M. and Dutton, J.E. (2012) Care and compassion through an organizational lens: Opening up new possibilities. Academy of Management Review, 37: 503-523.
  • Sayer, A. (2007). Dignity at work: broadening the agenda. Organization, 14(4): 565-581.
  • Sensen, O. (2011). Human dignity in historical perspective: The contemporary and traditional paradigms. European Journal of Political Theory, 10(1): 71-91.
  • Siebert, S., Martin, G. and Bozic, B. (2015). Looking 'beyond the factory gates': Towards more pluralist and radical approaches to intraorganizational trust research. Organization Studies, 36(8): 1033-1062.
  • Snyder, J. (2010). Exploitation and sweatshop labor: Perspectives and issues. Business Ethics Quarterly, 20(2): 187-213.
  • Stephens, J. P. and Kanov, J. (2017) Stories as artworks: Giving form to felt dignity in connections at work. Journal of Business Ethics, 144: 235-249.
  • Stuesse, A.C. (2010) What's 'justice and dignity' go to do with it? Migrant vulnerability, corporate complicity, and the state. Human Organization, 69(1): 19-30.
  • Sułkowski, Ł. and Zawadzki, M. (eds.) (2014). Krytyczny nurt zarządzania. Warszawa: Difin.
  • Taylor, J.C. (ed.) (2005). Personal Autonomy. New Essays on Personal Autonomy and Its Role in Contemporary Moral Philosophy. Cambridge: Cambridge University Press.
  • Tepper, B.J., Moss, S.E., Lockhart, D.E. and Carr, J.C. (2007). Abusive supervision, upward maintenance communication, and subordinates' psychological distress. Academy of Management Journal, 50: 1169-1180.
  • Valcour, M. (2014). The power of dignity in the workplace. Harvard Business Review, https://hbr. org/2014/04/the-power-of-dignity-in-the-workplace/ (18.10.2017).
  • Von Kimakovitz, E., Pirson, M., Spitzeck, H., Dierksmeier, C. and Amman, W. (eds.) (2011). Humanistic Management in Practice. Houndmills: Palgrave Macmillan.
  • van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of Management, 37(4): 1228-1261.
  • Waldron, J. (2012). Dignity, Rank, & Rights. Oxford: Oxford University Press.
  • Willmott, H. (1993). Strength is ignorance; slavery is freedom: managing culture in modern organizations. Journal of Management Studies, 30(4): 515-552.
  • Witkowski, L. (2011). Historie autorytetu wobec kultury i edukacji. Kraków: Impuls.
  • Zawadzki, M. (2014). Nurt krytyczny w zarządzaniu: kultura, edukacja, teoria. Warszawa: Sedno.
  • Zawadzki, M. (2017): Między neoliberalizmem a feudalizmem. Godność młodych naukowców z perspektywy transformacji polskiego uniwersytetu. Nauka i Szkolnictwo Wyższe, 1(49): 133-154.
Typ dokumentu
Identyfikator YADDA

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.