The Use of Electronic Communication Tools in the Office Workplace

• Autorzy: Piotr Wróbel
• Języki publikacji: EN

Abstrakty

EN

Electronic communication tools facilitate cooperation and communication in the office environment. Although it is an extremely dynamic area, business communication is dominated by two "traditional" tools: email and instant messaging. The other tools are used in small percentage of companies and they are not used as intensive as email and instant messaging. The dynamics of communication is higher in managerial group. Managers used to send more emails comparing to non-managers. They also used more devices for communication, especially smartphones. (original abstract)

Słowa kluczowe

EN

Office work; Communication; Internal communication; Forms of communication

PL

Praca biurowa; Komunikowanie; Komunikowanie wewnętrzne; Formy komunikowania

• Czasopismo: Zarządzanie i Finanse
• Rocznik: 15 (2017)
• Numer: nr 1
• Strony: 143--151

Twórcy

autor

Piotr Wróbel

• University of Gdansk, Poland

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