Acceptance of Payment Systems from the Perspective of Merchants

• Autorzy: Daniel Możdżyński
• Języki publikacji: EN

Abstrakty

EN

To date, the problem of acceptance of payment systems and technology from the consumer's perspective has been intensively investigated. Dahlberg et al. [1, 2] indicated diminishing need for additional research on the acceptance of payment systems by consumers. On the contrary, evaluation of adoption of payment systems by other participants of the market in the e-commerce ecosystem, in particular merchants, is still missing. This paper attempts to fill the existing gap. The objective of this paper is to propose determinants that merchants use as guidance in accepting or not a payment system. The main factors influencing the acceptance of payment systems by merchants have been defined basing on the commercially available "eXpay" system [8], as well as the TAM and UTAUT models. On this basis, a new model containing intention constructs and moderators significant from the merchants' perspective has been proposed. In the paper, the components of the model and possibilities of its application in further research are discussed. (original abstract)

Słowa kluczowe

EN

Payment system; e-business; e-commerce; Mobile payments; Electronic payments

PL

System płatności; Biznes elektroniczny; Handel elektroniczny; Płatności mobilne; Elektroniczne płatności

• Czasopismo: Information Systems in Management
• Rocznik: 2018
• Tom: 7
• Numer: nr 1
• Strony: 26--34

Twórcy

autor

Daniel Możdżyński

• University of Economics and Business

Bibliografia

• [1] Dahlberg, T., N. Mallat, J. Ondrus, A. Zmijewska. (2008) Past, present and future of mobile payments research: a literature review, Electronic Commerce Research and Applications 7 (2), 165-181.
• [2] Dahlberg, T., J. Guo. (2015) A critical review of mobile payment research, Electronic, Commerce Research and Applications, 14 (5), 265-284.
• [3] Urbańska, K., Krzemińska, A. (2017) Zachowania konsumentów, Encyklopedia Zarządzania, accessed 05.09.2017, https://mfiles.pl/pl/index.php/Zachowania_konsumentów
• [4] Dennehy, D., D. Sammon. (2015) Trends in mobile payments research: a literature review, Journal of Innovation Management 3 (1), 49-61.
• [5] Szmigielska, B., K. Wolski, A. Jaszczak. (2012) Modele wyjaśniające zachowania użytkowników internetu, E-mentor 3 (45), 2012, 17-24.
• [6] Davis, F. (1989) Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly 13, 319-340.
• [7] Venkatesh, V., M.G. Morris, G.B. Davis, F.D. Davis. (2003) User acceptance of information technology: Toward a unified view, MIS Quarterly 27, 425-478.
• [8] Możdżyński, D. (2017) The conceptions of new payment methods based on revised payment services directive (PSD2), Information Systems in Management, 6 (1), 50-60.
• [9] Xin, H.; Techatassanasoontorn, A.A.; Tan, F.B. (2013) Exploring the Influence of Trust on Mobile Payment Adoption, PACIS 2013 Proceedings 143.

Identyfikatory

DOI

10.22630/ISIM.2018.7.1.3