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2018 | t. 19, z. 6, cz. 1 Emerging Challenges in Modern Management | 173--189
Tytuł artykułu

Organisational Culture as Factor Determining the Level of Trust in an Organisation

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
The first purpose of the paper was to present the results of author's own empirical research devoted to assessing the present and expected organisational culture model in Polish SME sector employees' opinion. Another key research objective was to assess occurrence of some statistically significant dependencies between the declared model of the organisational culture and the perception of the present level of respondents' trust in relation to their line managers and colleagues. Two research tools were used in the research process: the Organisational Culture Assessment Instrument (OCAI) by Cameron and Quinn and the author's own questionnaire to assess occurrence and intensity of any dysfunctional phenomena at the work place1. Statistical analyses of significant differences between variables were conducted with Pearson's chi square test of independence. As a result of analysing the factual material gathered during the research, it became clear that a model of the organisational culture does not have a statistically significant impact on the level of trust in colleagues while it affects trust towards line managers in all types of analysed enterprises. (original abstract)
Twórcy
  • Jagiellonian University in Cracow, Poland
Bibliografia
  • Acedo C., Gomila A. (2013), Trust and cooperation: a new experimental approach, "Annals of the New York Academy of Sciences", Vol. 1299, Iss. 1, pp. 77-83.
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  • Cameron K.S., Quinn R.E. (2003), Kultura organizacyjna - diagnoza i zmiana, Oficyna Ekonomiczna, Kraków.
  • Campellone T.R., Kring A.M. (2013), What do you trust? The impact of facial emotion and behaviour on decision making, "Cognition and Emotion", Vol. 27, No. 4, pp. 603-620.
  • Colledge B., Morgan J., Tench R. (2014), The Concept(s) of Trust in Late Modernity, the Relevance of Realist Social Theory, "Journal for the Theory of Social Behaviour", Vol. 44, Iss. 4, pp. 481-503.
  • Covey S.M.R., Link G., Merrill R.R. (2013), Mądre zaufanie, Rebis, Poznań.
  • Covey S.M.R., Merrill R.R. (2013), Szybkość zaufania. Jak dzięki zaufaniu przyspieszyć sukces w biznesie, Rebis, Poznań.
  • Dani C.S., Burns N.D., Backhouse C.J. et. al (2006), The implications of organizational culture and trust in the working of virtual teams, Proceedings of the Institution of Mechanical Engineering. Part B: "Journal of Engineering Manufacture", Vol. 220, Iss. 6, pp. 951-960.
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  • Harrington H.J., Voehl F. (2015), Cultural Change Management, "International Journal of Innovation Science", Vol.7, No. 1, pp. 55-74.
  • Hawley K. (2014), Trust, Distrust and Commitment, "Nous", Vol. 48, Iss. 1, pp. 1-20.
  • Ji Y., Zhou E., Li C., Yan Y. (2015), Power Distance Orientation and Employee Help Seeking: Trust in Supervisor as a Mediator, "Social Behaviour and Personality", Vol. 43, Iss. 6, pp. 1043-1054.
  • La Montagne R.M. (2016), Ethical dilemmas in the workplace: HR managers' perceptions of behavioral influences with implications for building an ethical culture in organizations, "The International Journal of Knowledge, Culture, and Change Management: Annual Review", Vol. 15, pp. 9-21.
  • Lewicka D. (2012), Relacje między zaufaniem horyzontalnym, współpracą i kulturą proinnowacyjną, "Organizacja i Kierowanie", No. 3, pp. 11-25.
  • Lu X. (2014), Ethical Leadership and Organizational Citizenship Behavior: The Mediating Roles of Cognitive and Affective Trust, "Social Behaviour And Personality", Vol. 42, Iss. 3, pp. 379-390.
  • Malhotra D., Lumineau F. (2011), Trust and collaboration in the aftermath of conflict: the effects of contract structure, "Academy of Management Journal", Vol. 54, No 5, pp. 981-998.
  • Neagu E.R., Nicula V. (2012), Influence of organizational culture on company performance, "Management and Economics", No 4(68), pp. 420-422.
  • Paliszkiewicz J. (2013), Zaufanie w zarządzaniu, PWN, Warszawa.
  • Saad R., Asaad M.N.N. (2015), Does organizational culture moderate the relationship between ISO 9000 soft factors and organizational performance?, "The Journal of Developing Areas", Vol. 49, No. 3, pp. 379-394.
  • Sellaro R., Hommel B., De Kwaadsteniet E.W. at.al (2014), Increasing interpersonal trust through divergent thinking, "Frontiers in Psychology", Vol. 5, pp. 1-4.
  • Sousa-Lima M.J., Caetano A. (2013), Clarifying the importance of trust in organizations as a component of effective work relationship, "Journal of Applied Social Psychology", No. 43, pp. 418-427.
  • Sprenger R.K. (2011), Zaufanie
Typ dokumentu
Bibliografia
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