Operational risk analysis of network Operation Center Division pt. IO

• Autorzy: Rindu Eka Bakti Tarigan , Ktut Silvanita Mangani
• Języki publikacji: EN

Abstrakty

EN

This research is try to identify the operational risks in Network Operation Center division of PT. IO; measure and evaluate the risks, as well as make control and response measures to operational risks. The research method was a survey and Focus Group Discussion, by using a questionnaire as a research tool. The sample selection is done by Quota sampling and Convenience sampling methods to the employees in Division Network Operating Center PT.IO, which has had experience of at least 5 years. The results showed that as many as 40 out of 49 identified risks have been handled properly. Against these risks,the company have 35 standard operating procedure documents (SOPs) as a mitigation of those risks. Nonetheless, efforts are needed to improve and update mitigation strategies because of the possibility of new risks and increased risk levels. It becomes a suggestion for further research as well as suggestion to undertake further research on mitigation at the division and director level.(original abstract)

Słowa kluczowe

EN

Risk; Probability; Operational risk

PL

Ryzyko; Prawdopodobieństwo; Ryzyko operacyjne

• Czasopismo: Annals of Marketing Management & Economics
• Rocznik: 2018
• Tom: 4
• Numer: nr 1
• Strony: 115--129

Twórcy

autor

Rindu Eka Bakti Tarigan

• Universitas Kristen Indonesia - UKI, Indonesia

autor

Ktut Silvanita Mangani

• Universitas Kristen Indonesia - UKI, Indonesia

Bibliografia

• AS/NZ, 2009. Australian Standards/New Zealand Standards. Risk Management-Principles and Guidelines, retrived from https://policy.deakin.edu.au/download.php?id=214&version= 3&associated [accessed: ].
• Darmawan A., 2011. Perancangan Pengukuran Risiko Operasional Pada Perusahaan Pembiayaan Dengan Metode Risk Breakdown Structure (RBS) dan Analytic Network Process (ANP) (Design of Operational Risk Measurement at Financing Company With Risk Breakdown Structure »RBS« and Analytic Network Process »ANP«) [in Indonesian]. Thesis. Magister Manajemen Teknologi Industri, FTI UI, Jakarta.
• Dewi D., 2012. Penerapan Sistem Manajemen Risiko pada Industri Nasionals ebagai masukan untuk Program PLTN (Implementation of Risk Management System in national industry as input for PLTN Program) [in Indonesian], Prosiding Seminar Nasional Pengembangan Energi Nuklir V, 7 Maret.
• Dewi H., 2010. Pengelolaan Risiko Usaha (Business risk management) [in Indonesian], Penerbit Fakultas Ekonomi UI, Jakarta.
• Djohanputro B., 2004. Manajemen Risiko Korporat Terintegrasi (Integrated Corporate Risk Management) [in Indonesian], Penerbit PPM, Jakarta.
• Gunawan F.A., Waluyo M., 2015. Risk Based Behavioral Safety, Penerbit PT, Gramedia Pustaka Utama, Jakarta.
• Hanafi M.M., 2006. Manajemen risiko (Risk management) [in Indonesian], Jakarta, Penerbit UPP Sekolah Tinggi Ilmu Manajemen YKPN.
• Lam J., 2007. Enterprise Risk Management, Alih Bahasa Tim BSMR, Penerbit PT, Ray, Jakarta.
• Muslich M., 2007. Manajemen Risiko Operasional (Operational Risk Management) [in Indonesian], Penerbit PT, Bumi Aksara, Jakarta.
• Ristic D., 2013. A Tool for Risk Assessment. "Safety Engineering" 3(3), 121-127.
• Rosih A.R., Choiri M., Yuniarti R., 2015. Analisis Risiko Operasional Pada Departemen Logistik Dengan Menggunakan Metode FMEA (Operational Risk Analysis in Logistics Department using FMEA method) [in Indonesian], Universitas Brawijaya, Malang.
• Sunaryo T., 2007. Manajemen Risiko Finansial (Financial risk management) [in Indonesian], Penerbit Salemba Empat, Jakarta.
• Tisyana R., 2011. Mitigasi Risiko para pihak dalam pemberian kredit ke perusahaan menara Telekomunikasi (Analisis perjanjian Kredit) (Risk mitigation of the parties in the provision of credit to the telecommunication company (Credit agreement analysis)) [in Indonesian], FH UI, Jakarta.
• Wiryono K.S. , 2008. Analisis Risiko Operasional di PT. TELKOM dengan pendekatan metode ERM (Operational risk analysis at PT. TELKOM with ERM method approach) [in Indonesian], Jurnal manajemen Teknologi, 7, SMB ITB, Bandung.