Empirical Assessment of the Link Between Participatory Decision-Making and Firm Performance in Nigeria

• Autorzy: Fadeyi Olatunji , Chijioke Nwachukwu , Rowland Worlu , Oluseye Ogunnaike , Adegbuyi Abimbola

Warianty tytułu

Empiryczna ocena zależności między partycypacyjnym podejmowaniem decyzji a działalnością przedsiębiorstw w Nigerii

• Języki publikacji: EN

Abstrakty

EN

Background. Participatory decision-making maintains a leading theme across business, policy, and practice research. The success of any organisation depends on involving the workforce's entire capacity to produce new ideas and ways of working to outsmart the competitors and have a competitive edge in the industry they are operating in.
Research aims. The focus of this study was to examine participatory decision-making and firm performance in the Nigerian banking industry. The study precisely sought: to determine the effect of employee participation in work decision on service quality of the firm, to ascertain the relationship between consultative participation and firm profitability, and to investigate how representative participation can affect the timely delivery of firm service as well as to determine the impact of short-term participation on the productivity of the firm.
Methodology. In the course of this study, several relevant literary works were reviewed. The survey method was used to collect data of which 300 copies of the questionnaire were distributed and 288 were retrieved. Regression analysis and Pearson correlation coefficient were used to test hypotheses.
Key findings. The results show that a significant and positive relationship exists between service quality and employees' participation in work decision. Similarly, a weak significant positive relationship exists between consultative participation and firm profitability. Furthermore, there exists a positive relationship between timely delivery of firm service and representative participation. On the other hand, there is no positive relationship between productivity of the firm and short-term participation. When employees are allowed to participate in decision-making, it gives them a sense of responsibility for their actions as they see themselves as an important member of the organisation. The study, however, recommends that for the promotion of creativity as well as innovation in the organisation, employees should be allowed to participate in decision-making. (original abstract)

Tło badań. Uczestniczenie w podejmowaniu decyzji to główny temat badań biznesowych, politycznych i praktycznych. Sukces każdej organizacji zależy od zaangażowania całej siły roboczej w opracowywanie nowych pomysłów i sposobów pracy, aby wyprzedzić konkurencję i zyskać konkurencyjną przewagę w branży.
Cele badań. Głównym celem było zbadanie udziału w podejmowaniu decyzji i wynikach firmy w nigeryjskim sektorze bankowym. Badanie miało na celu: określenie wpływu udziału pracowników w podejmowaniu decyzji dotyczących jakości usług firmy, ustalenie związku między udziałem konsultacyjnym a rentownością firmy oraz zbadanie, w jaki sposób udział reprezentatywny może wpłynąć na terminowe świadczenie usług przez firmę, a także na ile określa wpływ krótkookresowego uczestnictwa na produktywność firmy.
Metodologia. W trakcie badania poddano przeglądowi istotne publikacje poświęcone powyższej tematyce. Wykorzystano ankietę do zebrania danych, z 300 rozprowadzonych uzyskano 288 zwrotnych. Z kolei do testowania hipotez wykorzystano analizę regresji i współczynnik korelacji Pearsona.
Kluczowe wnioski. Wyniki pokazują, że istnieje istotna i pozytywna zależność między jakością usług a udziałem pracowników w podejmowaniu decyzji. Istnieje natomiast słaba istotna pozytywna zależność między udziałem konsultacyjnym a rentownością firmy. Ponadto istnieje pozytywny związek między terminową dostawą usług firmy i reprezentatywnym udziałem. Z drugiej strony nie ma pozytywnego związku pomiędzy produktywnością firmy i krótkoterminowym uczestnictwem. Kiedy pracownicy mają prawo do udziału w podejmowaniu decyzji, daje im to poczucie odpowiedzialności za swoje działania, ponieważ postrzegają siebie jako ważnych członków organizacji. W badaniu zaleca się, aby w celu promowania kreatywności oraz innowacji w organizacji pracownicy mogli brać udział w podejmowaniu decyzji. (abstrakt oryginalny)

Słowa kluczowe

EN

Enterprises; Decision making; Banking sector; Pearson correlation coefficient

PL

Przedsiębiorstwo; Podejmowanie decyzji; Sektor bankowy; Współczynnik korelacji Pearsona

• Czasopismo: International Journal of Contemporary Management
• Rocznik: 2017
• Tom: 16
• Numer: nr 4
• Strony: 285--304

Twórcy

autor

Fadeyi Olatunji

• Covenant University Ota Ogun State Nigeria

autor

Chijioke Nwachukwu

• Mendel University in Brno, Czech Republic

autor

Rowland Worlu

• Covenant University Ota Ogun State Nigeria

autor

Oluseye Ogunnaike

• Covenant University Ota Ogun State Nigeria

autor

Adegbuyi Abimbola

• Covenant University Ota Ogun State Nigeria

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Identyfikatory

DOI

10.4467/24498939IJCM.17.048.8271