Leadership Style, Organizational Performance, and Change through the Lens of Emotional Intelligence

• Autorzy: Marisela Jiménez
• Języki publikacji: EN

Abstrakty

EN

Transformational leadership style and emotional intelligence are aiding managers' performance. This study explained the influence that transformational style and emotional intelligence flexibility subscale have on organizational performance during change initiatives. Emotional intelligence and leadership theory represent the theoretical lens and framework in the research study. Emotional intelligence flexibility subscale was assessed with the Emotional Quotient Inventory 2.0 (EQi 2.0), and transformational style was assessed with the Multifactor Leadership Questionnaire (MLQ 5X). The study included a population of 180 managers from a nonprofit company in Texas, USA. Data collected were analyzed using multiple linear regression and Pearson correlational model to assess if a relationship existed between managers' emotional intelligence flexibility subscale and transformational style. The results showed a relationship between the emotional intelligence flexibility subscale and the transformational style. This research study may be beneficial to leaders in all industries undergoing organizational change to apply emotional intelligence flexibility subscale and transformational leadership style during the implementation of change initiatives. (original abstract)

Słowa kluczowe

EN

Leadership; Emotional intelligence

PL

Przywództwo; Inteligencja emocjonalna

• Czasopismo: Foundations of Management
• Rocznik: 2018
• Tom: 10
• Numer: nr 1
• Strony: 237--250

Twórcy

autor

Marisela Jiménez

• University of Phoenix, United States

Bibliografia

• Asencio, H., Mujkic, E., 2016. Leadership Behaviors and Trust in Leaders: Evidence from the U.S. Federal Government. Public Administration Quarterly, 40(1), pp.156-179.
• Avolio, B.J., Bass, M.B., 2004. Multifactor Leadership Questionnaire Technical Manual (3rd ed.). Palo Alto: Mind Garden, Inc.
• Badri-Harun, A., Zainol, M.R., Amar, A., Shaari, Z.H., 2016. Emotional Intelligence as Mediator Between Leadership Styles and Leadership Effectiveness: A Theoretical Framework. International Review of Management and Marketing, 6(1).
• Bar-On, R., 1997. Bar-On Emotional Quotient Inventory (EQ-i): Technical Manual. Toronto: Multi-Health Systems.
• Bass, B.M., 1985. Leadership and Performance Beyond Expectations. New York: The Free Press.
• Dominguez C.C., M., Galán-González, J.L., Barroso, C., 2015. Patterns of strategic change. Journal of Organizational Change Management, 28(3), pp.411-431.
• Doucet, L., Shao, B., Wang, L., Oldham, G.R., 2016. I know how you feel, but it does not always help. Journal of Service Management, 27(3), pp.320-338.
• Fayol, H., 1949, 1955. General and Industrial Managers. London: Sir Isaac Pitman & Sons.
• Feng, C., Huang, X., Zhang, L., 2016. A multilevel study of transformational leadership, dual organizational change and innovative behavior in groups. Journal of Organizational Change Management, 29(6), pp.855-877.
• Hartnell, C.A., Kinicki, A.J., Lambert, L.S., Fugate, M., Doyle Corner, P., 2016. Do similarities or differences between CEO leadership and organizational culture have a more positive effect on firm performance? A test of competing predictions. Journal of Applied Psychology, 101(6), pp.846-861.
• Helpap, S., Bekmeier-Feuerhahn, S., 2016. Employees' Emotions in Change: Advancing the Sensemaking Approach. Journal of Organizational Change Management, 29(6), pp.903-916.
• Hosie, P., Nankervis, A., 2016. A multidimensional measure of managers' contextual and task performance. Personnel Review, 45(2), pp.419-447.
• Kitana, A., 2016. Overview of the Managerial Thoughts and Theories from the History: Classical Management Theory to Modern Management Theory. Indian Journal of Management Science, 6(1), pp.16-21.
• Kranabetter, C., Niessen, C., 2016. How managers respond to exhausted employees. Journal of Personnel Psychology, 15(3), pp.106-115.
• Lam, C.F., Wan, W.H., Roussin, C.J., 2016. Going the Extra Mile and Feeling Energized: An Enrichment Perspective of Organizational Citizenship Behaviors. Journal of Applied Psychology, 101(3), pp.379-391.
• Lauer Schachter, H., 2016. Frederick Winslow Taylor, Henry Hallowell Farquhar, and the dilemma of relating management education to organizational practice. Journal of Management History, 22(2), pp.199-213.
• Li, Z., Gupta, B., Loon, M., Casimir, G., 2016. Combinative aspects of leadership style and emotional intelligence. Leadership & Organization Development Journal, 37(1), pp.107-125.
• Ljungholm, D.P., 2014. Emotional intelligence in organizational behavior. Economics, Management and Financial Markets, 9(3), pp.128-133.
• Locke, E.A., 1982. The Ideas of Frederick W. Taylor: An Evaluation. Academy of Managers Review, 7(1), pp.14-24.
• Jayakody, T., Gamage, P., 2015. Impact of the Emotional Intelligence on the Transformational Leadership Style and Leadership Effectiveness: Evidence from Sri Lankan National Universities. Journal of Strategic Human Resource Management, 4(1).
• Mączyński, J., Sułkowski, Ł., 2017. A seven nations study of leadership attributes. Polish Psychological Bulletin, 48(2), pp.307-314.
• Mahal, P.K., 2016. Influence of Emotional Intelligence on Employee Satisfaction: An Empirical Study of Banking Sector. Journal of Strategic Human Resource Management, 5(1).
• Malik, S.Z., Naeem, R., 2016. Organizational Virtuousness, Perceived Organizational Support and Organizational Citizenship Behavior: A Mediation Framework. Journal of Behavioural Sciences, 26(1), pp.113-129.
• Malik, W.U., Javed, M., Hassan, S.T., 2017. Influence of transformational leadership components on job satisfaction and organizational commitment. Pakistan Journal of Commerce and Social Sciences, 11(1), pp.146-165.
• Mayo, E., 1930. Changing methods in industry. Personnel Journal, ABI/INFORM Global, August 2010, 326.
• Mayur, S.J., 2016. Impact of cognitive competencies, emotional intelligence and locus of control on the performance of aspiring managers. Journal of Contemporary Research in Management, 11(1), pp.63-64.
• Myer, A.T., Thoroughgood, C.N., Mohammed, S., 2016. Complementary or competing climates? Examining the interactive effect of service and ethical climates on company-level financial performance. Journal of Applied Psychology, 101(8), pp.1178-1190.
• Park, S., Kim, E., 2015. Revisiting knowledge sharing from the organizational change perspective. European Journal of Training and Development, 39(9), pp.769-797.
• Patel, K.R., Kumar, S., 2016. Emotional Intelligence and Managerial Effectiveness: A Comparative Study of Male and Female Managers. Indian Journal of Health and Wellbeing, 7(2), pp.244-247.
• Pearson, C.M., 2017. The smart way to respond to negative emotions at work. MIT Sloan Management Review, 58(3), pp.49-56.
• Sarangi, D., Pradhan, R.K., Jena, L.K., 2017. Emotional Intelligence, Organizational Role Stress and Job Satisfaction: Perspectives from Indian Public and Private Sector Organizations. Indian Journal of Positive Psychology, 8(4), pp.478-483.
• Saravo, B., Netzel, J., Kiesewetter, J., 2017. The need for strong clinical leaders -transformational and transactional leadership as a framework for resident leadership training. PLoS One, 12(8).
• Sawitri, Dyah, S.E., M.M., Suswati, Endang, S.E., M.S., Huda, Khasbulloh, S.E., M.M., 2016. The impact of job satisfaction, organization commitment, organization citizenship behavior (OCB) on employees' performance. International Journal of Organizational Innovation (Online), 9(2), pp.24-45.
• Sethibe, T., Steyn, R., 2016. Innovation and Organizational Performance: A Critical Review of the Instruments used to Measure Organizational Performance. The Southern African Journal of Entrepreneurship and Small Business Management, 8(1).
• Setiawan, B.M., Putrawan, I.M., Murni, S., Ghozali, I., 2016. Effect of Organizational Structure, Leadership and Trust on Job Performance of Employee: A Case Study on Employee at Universitas Ternama. International Review of Management and Marketing, 6(4).
• Sinha, C., Kumar, H., 2016. Relationship Between Emotional Intelligence, Work Attitude & Outcomes: Examination of Indian Middle-Managerial Level Employees. Journal of Organizational Psychology, 16(1), pp.118-125.
• Smutny, P., Prochazka, J., Vaculik, M., 2016. The relationship between managerial skills and managerial effectiveness in managerial simulation game. Innovar, 26(62), pp.11-22.
• Stein, S.J., Book, H.E., 2011. The EQ Edge: Emotional Intelligence and Your Success (3rd ed.). Mississauga: John Wiley & Sons Canada, Ltd.
• Suan, S.C.T., Anantharaman, R. N., Kin, D. T. Y., 2015. Emotional Intelligence and Organizational Performance: A Framework. Global Business and Management Research, 7(2), pp.37-43.
• Sverdrup, T.E., Schei, V., Tjølsen, Ø.A., 2017. Expecting the Unexpected: Using Team Charters to Handle Disruptions and Facilitate Team Performance. Group Dynamics: Theory, Research, and Practice, 21(1), pp.53-59.
• Vasudevan, H., Mahadi, N., 2017. Emotional Intelligence, Commitment and Climate in Organizations: Bridging Contribution and Practical Implication. Review of Integrative Business and Economics Research, 6, pp.202-216.
• Yahaya, R., Ebrahim, F., 2016. Leadership Styles and Organizational Commitment: Literature Review. The Journal of Management Development, 35(2), pp.190-216.
• Yanf, Z., Zhu, J., 2016. Charismatic Leadership Behavior and Leadership Effectiveness: The Moderating Role of Subordinates' Emotional Intelligence and the Mediating Role of Psychological Empowerment. Revista De Cercetare Si Interventie Sociala, 55, pp.158-184.
• Zhang, X., 2016. Co-evolution between institutional environments and organizational change. Journal of Organizational Change Management, 29(3), pp.381-403.

Identyfikatory

DOI

10.2478/fman-2018-0018