Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2018 | 17 | nr 3 | 7--27
Tytuł artykułu

New Technologies and Tourists' Behaviour - Selected Issues

Treść / Zawartość
Warianty tytułu
Języki publikacji
Background. Information and communication technologies significantly influence tourists' behaviour. They create the independence of consumers through facilitation of dynamic access to information and saving it, as well as sharing it via social media and other on-line channels. More and more new ICT tools including mobile technologies are being used by tourists. The problem has not been empirically investigated in Poland yet, and this was a reason to conduct research to fill this gap.
Research aims. The aim of this paper is to evaluate the role of selected mobile technologies in tourism in Poland.
Methodology. The questionnaire survey was conducted in the summer of 2016 among Polish tourists in the city of Krakow. The selection of the sample was of a purposive-quota character. The adopted control variables were respondents' gender and age (the general population was defined as the number of tourists reported during the previous year). The size of the sample was N = 1,175 of correctly completed questionnaires.
Key findings. The results of research confirm that IT solutions are growing in popularity and slowly becoming considered as standard tools. Three main aspects were considered: the use of QR code, virtual trips and geotagging by tourists. The most popular were virtual trips to venues and/or places (78% of respondents in Krakow), then using QR code readers in smartphones (45%) and the least popular - geotagging during the journey (36%). (original abstract)
Opis fizyczny
  • Cracow University of Economic
  • Cracow University of Economic
  • Abhishek, M. (2016). Difference between Google Maps, Google Street View and Google Earth. (accessed: 14th Jan 2018).
  • Azuma, R. (1993). Tracking requirements for augmented reality. Communications of the ACM, 36(7), 50-51.
  • Berbeka, J. (2016). Wirtualna i rozszerzona rzeczywistość a zachowania konsumentów. Studia Ekonomiczne, Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, nr 303, Ekonomia, 7, red. E. Kieżel, 84-101.
  • Berbeka, J. & Borodako, K. (eds.) (2017). Technologie informacyjne i komunikacyjne na rynku turystycznym. Warszawa: C.H. Beck.
  • Bryson, S. (1996). Virtual reality in scientific visualisation. Communications of The ACM, 39(5), 62-71.
  • Buhalis, D. & Licata, C. (2002). The future eTourism intermediaries. Tourism Management, 23, 207-220.
  • Carmigniani, J., Furht, B., Anisetti, M., Ceravolo, P., Damiani, E. & Ivkovic, M. (2011). Augmented reality technologies, systems and applications. Multimedia Tools Applications, 51, 341-377.
  • Cruz-Neira, C., Sandin, D.J., DeFanti, T.A., Kenyon, R.V. & Hart, J.C. (1992). The CAVE: Audio visual experience automatic virtual environment. Communications of the ACM, 35(6), 64-72.
  • Dejnaka, A. (2012). Rzeczywistość rozszerzona i jej zastosowanie w edukacji. E-mentor, 2(44), 30-36.
  • Fiore, A., Mainetti, L., Manco, L. & Marra, P. (2014). Augmented reality for allowing time navigation in cultural tourism experience: A case study. Augmented and Virtual Reality, 8853 (Lecture Notes in Computer Science), 296-301.
  • Frías, D.M., Rodríguez, M.A. & Castaneda, J.A. (2008). Internet vs. travel agencies on pre-visit destination image formation: An information processing view. Tourism Management, 29, 163-179.
  • Fritz, F., Susperreguu, A. & Linaza, M. (2005). Enhancing cultural tourism experiences with augmented reality technologies. In: M. Mudge, N. Ryan, R. Scopigno (eds.). The 6th International Symposium on Virtual Reality, Archaeology and Cultural Heritage. Pisa: Asociacion VICOMTech, San Sebastian.
  • Fuglsang, L., Sundbo, J. & Sørensen, F. (2011). Dynamics of experience service innovation: Innovation as a guided activity - results from a Danish survey. The Service Industries Journal, 31(5), 661-677.
  • Gebauer, J. & Shaw, M.J. (2004). Success factors and impacts of mobile business applications: Results from mobile e-procurement study. International Journal of Electronic Commerce, 8(3), 19-41.
  • Grantham, A. & Tsekouras, G. (2005). Diffusing wireless applications in a mobile word. Technology in Society, 27(1), 85-104.
  • Guerra, J.P., Pinto, M.M. & Beato, C. (2015). Virtual reality shows a new vision for tourism and heritage. European Scientific Journal, 11(9), 49-54.
  • Guttentag, D.A. (2010). Virtual reality: Applications and implications for tourism. Tourism Management, 31(5), 637-651.
  • Huang, Y.C., Backman, K.F., Backman, S.J. & Chang, L.L. (2015). Exploring the implications of virtual reality technology in tourism marketing: An integrated research framework. The implications of virtual reality technology in tourism marketing. International Journal of Tourism Research, 18(2), 116-128.
  • Hyun, M.Y., Lee, S. & Hu, C. (2009). Mobile-mediated virtual experience in tourism: Concept, typology and applications. Journal of Vacation Marketing, 15(2), 149-164.
  • Irvine, A. & Anderson, A.R. (2008). ICT (Information Communication Technology), peripherally and smaller hospitality businesses in Scotland. International Journal of Entrepreneurial Behaviour & Research, 14(4), 200-218.
  • Isdale, J., Fencot, C., Heim, M. & Daly, L. (2002). Content design for virtual environments. In: P. Janeček, L. Čechurová (2014). Generation Y and Use of Modern Technologies in Tourism. International Masaryk Conference, Conference Paper, December 2014, Hradec Kralove, Czech Republic, Vol. 5.
  • Johnson, M. (2012). Business Consulting: What You Need to Know for IT Operations Management. Newstead: Emereo Publishing.
  • Kayne, R. (2014). What Is the Difference Between a Static and Dynamic Virtual World? world.htm (accessed: 10th Oct 2016).
  • Kęprowska, U. (2014). Zastosowanie marketingu mobilnego w branży turystycznej. Handel Wewnętrzny, 6, 207-220.
  • Kounavis, C.D., Kasimati, A.E. & Zamani, E.D. (2012). Enhancing the tourism experience through mobile augmented reality: Challenges and prospects. International Journal of Engineering Business Management, 4(1), 1-6.
  • Kourouthanassis, P., Boletsis, C., Bardaki, C. & Chasanidou, D. (2015). Tourists responses to mobile augmented reality travel guides: The role of emotions on adoption behaviour. Pervasive and Mobile Computing, 18, 71-87.
  • Kuo, C.-L., Chan, T.-C., Fan, I.-C. & Zipf, A. (2018). Efficient method for POI/ROI discovery using Flickr geotagged photos. International Journal of Geo-Information, 7(3), 121.
  • Lauwerijssen, T., Menkveld, P., de Roos, B., Sira, E., Tracuka, J. & van Wandelen, M. (2014). The Validity of Virtual Reality Settings for Consumer Behaviour Experiments. Breda: NHTV Breda University of Applied Sciences.
  • Manic, M. (2015). Marketing engagement through visual content. Bulletin of the Transilvania University of Braşov, Series 5: Economic Sciences, 8(57/2), 89-94.
  • Marciszewska, B. (2010). Produkt turystyczny a ekonomia doświadczeń. Warszawa: C.H. Beck.
  • Mróz, B. (2013). Konsument w globalnej gospodarce. Trzy perspektywy. Warszawa: Oficyna Wydawnicza SGH.
  • Pawlicz, A. (2012). E-turystyka. Warszawa: Wydawnictwo Naukowe PWN.
  • Pesonen, J. & Horster, E. (2012). Near field communication technology in tourism. Tourism Management Perspectives, 4, 11-18.
  • Pine, B.J. & Gilmore, J.H. (1999). The Experience Economy, Work Is Theatre and Every Business a Stage. Boston: Harvard Business School Press.
  • Pine, B.J. & Gilmore, J.H. (2011). The Experience Economy. Boston: Harvard Business Press.
  • Rosenbaum, M.S., Ward, J., Walker, B.A. & Ostrom, A.L. (2007). A cup of coffee with a dash of love: An investigation of commercial social support and third-place attachment. Journal of Service Research, 10(1), 43-59.
  • Rosenblum, L. & Julier, S. (2009). Projects in VR, making augmented reality practical on mobile phones. Part 1. IEEE Computer Graphics and Application, 29(3), 12-15.
  • Shang, L.W., Zakaria, M.H. & Ahmad, I. (2016). Mobile phone augmented reality postcard. Journal of Telecommunication, Electronic and Computer Engineering, 8(2), 135-139.
  • Stanney, K.M. (ed.) (2014). Handbook for Virtual Environments: Design, Implementation, and Applications. Mahwah: Lawrence Erlbaum Associates, Inc.
  • Stasiak, A. (2013). Produkt turystyczny w gospodarce doświadczeń. Turyzm, 23(1), 29-38.
  • Tom Dieck, M.C. & Jung, T. (2018). A theoretical model of mobile augmented reality acceptance in urban heritage tourism. Current Issues in Tourism, 21(2), 154-174.
  • Tung, W.-F. (2015). Augmented reality for mobile service of film-induced tourism app. In: P. Hung (ed.). Mobile Services for Toy Computing (International Series on Computer Entertainment and Media Technology) (pp. 129-140). Cham: Springer.
  • Wang, D. & Fesenmaier, D.R. (2013). Transforming the travel experience: The use of smartphones for travel. In: L. Cantoni, Z. Xiang (eds.). Proceedings of the International Conference in Innsbruck. Information and Communication Technologies in Tourism (pp. 58-69). Berlin-Heidelberg: Springer.
  • Wang, D., Xiang, Z. & Fesenmaier, D.R. (2014). Smartphone use in everyday life and travel. Journal of Travel Research, 55(1), 52-63.
  • Wei, S., Ren, G. & O'Neill, E. (2014). Haptic and Audio Displays for Augmented Reality Tourism Applications [IEEE Haptics Symposium]. Bath: University of Bath.
  • Werthner, H. & Klein, S. (1999). ICT and the changing landscape of global tourism distribution. Electronic Markets, 9(4), 256-262.
  • Witmer, B.G. & Singer, M.J. (1998). Measuring immersion in virtual environments. A presence questionnaire. Teleoperators and Virtual Environments 7(3), 225-240.
  • Yovcheva, Z., Buhalis, D. & Gatzidis, C. (2012). Overview of smartphone augmented reality applications for tourism. e-Review of Tourism Research (eRTR), special issue: ENTER 2012 exchange idea, 10(2), 63-66.
  • Yovcheva, Z., Buhalis, D. & Gatzidis, C. (2014). Empirical evaluation of smartphone augmented reality browsers in an urban tourism destination context. International Journal of Mobile Human Computer Interaction, 6(2), 10-31.
Typ dokumentu
Identyfikator YADDA

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.