Business Service Industries - Vendors or Outsourcers? Evidence from Poland

• Autorzy: Anna Grześ
• Języki publikacji: EN

Abstrakty

EN

For the last decade dynamic growth of the business services sector has been observed in the Polish economy. In this sector net sales increases and more and more workers are employed. Among the main reasons of the growing demand for business services is the outsourcing of the auxiliary functions that were previously performed inside the enterprises and then outsourced to the companies providing the business services. The aim of this article was to recognize whether focusing on meeting the demand for the services business service industries also became outsourcers themselves. The analysis of this phenomenon was conducted on the basis of the unpublished aggregated data for the years 2005-2013, collected from the enterprises by the Central Statistical Office. This data confirmed that business service industries provided more services as vendors to outsourcers. However, they also concentrated on their core activity and outsourced many processes or tasks. All population of business service industries varied strongly.(author's abstract)

Słowa kluczowe

EN

Business services; Outsourcing

PL

Usługi biznesowe; Outsourcing

• Czasopismo: European Journal of Service Management
• Rocznik: 2018
• Numer: vol. 26, 2/2018
• Strony: 103--109

Twórcy

autor

Anna Grześ

• University of Bialystok, Poland

Bibliografia

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Identyfikatory

DOI

10.18276/ejsm.2018.26-13