PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2018 | 17 | nr 4 | 63--89
Tytuł artykułu

Can a Luxury Brand be Socially Responsible? : Luxury Business and Corporate Social Responsibility - Areas of Coexistence

Autorzy
Treść / Zawartość
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Background. One of the areas of business activity that has become not only a matter of voluntary choice in recent times, but more and more often a necessity is CSR. This area is very little recognised and explored in the context of luxury goods. It is obvious that the prosperity of this market gives its participants great opportunities for actions in the area of CSR. However, it is important to consider and examine whether this behaviour is desirable from the perspective of both consumers and other stakeholders of the brand.
Research aims. The purpose of this paper is (1) to identify the areas in which socially responsible actions can have a positive impact on the perception of brand value, as well as those that do not apply, and indeed are contrary to these values, and (2) to assess whether and to what extent CSR activities are desirable in the luxury market, both from the consumers and other stakeholders' perspective.
Methodology. For the full explanation and understanding of this issue, the identification of luxury brand values has been conducted. On this basis, the author of the paper has identified the areas in which the socially responsible actions can have a positive impact on the perception of brand value, as well as those that do not apply, and are contrary to these values. The paper reviews the literature, analyses the scope of research conducted in this area and presents examples of socially responsible luxury brands.
Key findings. The results of the analysis conducted in the paper, indicate that although there are more important values of luxury brand than its social responsibility, there are areas of CSR that are compatible with values of luxury brand and there are stakeholder groups that demand socially responsible behaviour from luxury brands. CSR is considered as both the opportunity and the responsibility of luxury sector. Some trends in ethical/social responsible consumption that already exist in the mass market can and should be transposed into the luxury dimension. (original abstract)
Rocznik
Tom
17
Numer
Strony
63--89
Opis fizyczny
Twórcy
autor
  • University of Gdańsk, Poland
Bibliografia
  • Amatulli, C. et al. (2017). Sustainable Luxury Brands: Evidence from Research and Implications for Managers. London: Palgrave Macmillan.
  • Anderson, R.C. & Hansen, E.N. (2004). Determining consumer preferences for ecolabelled forest products. Journal of Forestry, 102(4), 28-32.
  • Auger, P. et al. (2003). What will consumers pay for social product features? Journal of Business Ethics, 42(3), 281-304.
  • Bagwell, L.M. & Bernheim, B.D. (1996). Veblen effects in a theory of conspicuous consumption. The American Economic Review, Jun 1996, ABI/INFORM Global, 349-373.
  • Barnier, V. de, Rodina, I. & Valette-Florence, P. (2006). Which luxury perceptions affect most consumer purchase behavior? A cross-cultural exploratory study in France, the United Kingdom and Russia. Working Paper. Grenoble: University Pierre Mendes France, http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.628.4670&rep=rep1&type=pdf (accessed: 22th May 2018).
  • Bendell, J. & Kleanthous, A. (2007). Deeper Luxury, www.wwf.org.uk/deeperluxury (accessed: 22nd May 2018).
  • Berry, C.J. (1994). The Idea of Luxury: A Conceptual and Historical Investigation. Cambridge: Cambridge University Press.
  • Berthon, P. et al. (2009). Aesthetics and ephemerality: Observing and preserving the luxury brand. California Management Review, 55(1), 45-66.
  • Bjørner, T.B., Hansen, L.G. & Russell, C.S. (2004). Environmental labelling and consumers' choice. An empirical analysis of the effect of the Nordic Swan. Journal of Environmental Economics and Management, 47(3), 411-424.
  • Bombol, M. (red.) (2012). Badania polskiej klasy wyższej. Problemy, diagnozy, dylematy. Warszawa: Oficyna Wydawnicza SGH.
  • Bourdieu, P. (1984). Distinction: A Social Critique of the Judgement of Taste. Cambridge: Harvard University Press.
  • Bowen, H.R. (1953). Social Responsibilities of the Businessman. New York: Harper and Row.
  • Caroll A.B. & Shabana, K.M. (2016). The business case for corporate social responsibility: A review of concepts, research and practice. International Journal of Management Reviews, 12(1), 85-105.
  • Carroll, A.B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34, 39-48.
  • Carroll, A.B. (1999). Corporate social responsibility: Evolution of a definitional construction. Business and Society, 38(3), 268-295.
  • Chartrand, T.L. et al. (2008). Nonconscious goals and consumer choice. Journal of Consumer Research, 35(2), 189-201.
  • Chevalier, M. & Mazzalovo, G. (2008). Luxury Brand Management. A World of Privilege. Singapore: John Wiley & Sons.
  • Cornell, A. (2002). Cult of luxury: The new opiate of the masses. Australian Financial Review, 27th April.
  • Czubała, A. (2011). Rola konsumentów w realizacji koncepcji społecznej odpowiedzialności przedsiębiorstw. Konsumpcja i Rozwój, 1, 58-66.
  • Dahlsrud, A. (2005). A comparative study of CSR-strategies in the oil and gas industry. Paper presented at Navigating Globalization: Stability, Fluidity, and Friction, Trondheim.
  • Davies, I.A., Lee, Z. & Ahonkhai, I. (2012). Do consumer care about ethical luxury? Journal of Business Ethics, 106(1), 37-51.
  • Dryl, T. (2014). Zaufanie konsumenta do marki produktu na rynku konsumpcyjnym. Marketing i Rynek, 8, 1044-1051.
  • Dryl, W. & Gil, L. (2016). Stosunek młodych polskich konsumentów do produktów luksusowych. Handel Wewnętrzny, 2(361), 101-113.
  • Dubois, B. & Laurent, G. (1994). Attitudes toward the concept of luxury: An exploratory analysis. Asia-Pacific Advances in Consumer Research, 1(2), 273-278.
  • Dubois, B., Laurent, G. & Czellar, S. (2001). Consumer Rapport to Luxury: Analyzing Complex and Ambivalent Attitudes. HEC Research Papers Series No. 736.
  • Engle, R.L. (2006). Corporate Social Responsibility in Host Countries: A Perspective from American Managers. Corporate Social Responsibility and Environmental Management, 14, 16-27.
  • Gardyn, R. (2002). Oh, the good life. American Demographics, 24(10), 31-35.
  • Glan, J.I. (2006). Corporate social responsibility and strategic management. Journal of Management Studies, 43(7), 1629-1641.
  • Hagtvedt, H. & Patrick, V.M. (2009). The broad embrace of luxury: Hedonic potential as a driver of brand extendibility. Journal of Consumer Psychology, 19(4), 608-618.
  • Han, Y.J., Nunes, J.C. & Drèze, X. (2010). Signaling status with luxury goods: The role of brand prominence. Journal of Marketing, 74(4), 15-30.
  • Harrison, R., Newholm, T. & Shaw, D. (2005). The Ethical Consumer. London: Sage Publications.
  • Heine, K. & Sikora, T. (2012). Pojęcie marki luksusowej, http://conceptofluxurybrands.com/content/20121107_Heine_The-Concept-of-Luxury-Brands.pdf (accessed: 10th Oct 2017).
  • Ivan, C.-M. et al. (2016). Long-Term Sustainability in Luxury. Where Else, Handbook of Sustainable Luxury Textile and Fashion. Singapore: Springer Science+Business Media.
  • Janssen, C. et al. (2014). The catch-22 of responsible luxury: Effects of luxury product characteristics on consumers' perception of fit with corporate social responsibility. Journal of Business Ethics, 119(1), 45-57.
  • Kapferer, J.-N. & Bastien, V. (2009). The specificity of luxury management: Turning marketing upside down. Journal of Brand Management, 16(5/6), 311-322.
  • Kapferer, J.-N. (1997). Managing luxury brands. Journal of Brand Management, 4(4), 251-260.
  • Kapferer, J.-N. (1998). Why are we seduced by luxury brands? Journal of Brand Management, 6(1), 44-49.
  • Kapferer, J.-N. (2008). The New Strategic Brand Management. London: Kogan Page.
  • Keller, K.L. (2009). Managing the growth tradeoff: Challenges and opportunities in luxury branding. Journal of Brand Management, 16(5/6), 290-301.
  • Kemp, S. (1998). Perceiving luxury and necessity. Journal of Economic Psychology, 19(5), 591-606.
  • Leibenstein, H. (1950). Bandwagon, snob, and veblen effects in the theory of consumers' demand. The Quarterly Journal of Economics (May), 183-207.
  • Loureiro, M.L. & Lotade, J. (2005). Do fair trade and eco-labelling in coffee wake up the consumer conscience? Ecological Economics, 53(1), 129-138.
  • Mandel, N., Petrova, P.K. & Cialdini, R.B. (2006). Images of success and the preference for luxury brands. Journal of Consumer Psychology, 16(1), 57-69.
  • Mason, R.S. (1992). Modeling the demand for status goods. Association for Consumer Research [special vol.], 88-95.
  • McGoldrick, P.J. & Freestone, O.M. (2008). Ethical product premiums: Antecedents and extent of consumers' willingness to pay. International Review of Retail, Distribution and Consumer Research, 18(2), 185-201.
  • McKinsey (1990). The Luxury Industry: An Asset for France. Paris: McKinsey.
  • Mortelmans, D. (2005). Sign values in processes of distinction: The concept of luxury. Semiotica, 157, 497-520.
  • Nia, A. & Zaichkowsky, J.L. (2000). Do counterfeits devalue the ownership of luxury brands? Journal of Product and Brand Management, 9(7), 485-497.
  • Nueno, J.L. & Quelch, J.A. (1998). The mass marketing of luxury. Business Horizons, 41(6), 61-68.
  • Park, C.W., Milberg, S.J. & Lawson, R. (1991). Evaluation of brand extensions: The role of product level similarity and brand concept consistency. Journal of Consumer Research, 18(2), 185-193.
  • Pelsmacker, P. de, Driesen, L. & Rayp, G. (2005). Do consumers care about ethics? Willingness to pay for fair trade coffee. Journal of Consumer Affairs, 39(2), 363-385.
  • Phau, I. & Prendergast, G. (2000). Consuming luxury brands: The relevance of the "rarity principle". Journal of Brand Management, 8, 122-138.
  • Raczkowski, K., Sułkowski, Ł. & Fijałkowska, J. (2016). Comparative critical review of Corporate Social Responsibility Business Management Models. International Journal of Contemporary Management, 15, 123-150.
  • Rojek-Nowosielska, M. (2015). Desired versus existing CSR practises: A research perspective. International Journal of Contemporary Management, 14(4), 23-44.
  • Roux, E. & Floch, J.M. (1996). Gerer l'ingerable: La contradiction interne de toute maison de luxe. Decisions Marketing, 15-23.
  • Ruiz, D.M., Barroso, C. & Armario, E.M. (2007). Explaining market heterogeneity in terms of value perceptions. The Service Industries Journal, 27(8), 1087-1110.
  • Schwartz, S.H. (1992). Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries. Advances in Experimental Social Psychology, 25, 1-65.
  • Schwartz, S.H. (2012). An overview of the Schwartz theory of basic values. Online Readings in Psychology and Culture, 2(1).
  • Seifert, B., Morris, S.A. & Bartkus, B.R. (2003). Comparing big givers and small givers: Financial correlates of corporate philanthropy. Journal of Business Ethics, 45, 195-211.
  • Sikora, T. (2012). Zachowania nabywców produktów luksusowych. Warszawa: Oficyna Wydawnicza SGH.
  • Smith, J.B. & Colgate, M. (2007). Customer value creation: A practical framework. Journal of Marketing Theory and Practice, 15(1), 7-23.
  • Sweeney, J.C. & Soutar, G.N. (2001). Consumer-perceived value: The development of a multiple item scale. Journal of Retailing, 77(2), 203-220.
  • Tokarski, K. (1999). Give and thou shall receive. Public Relations Quarterly, 44(2), 34-40.
  • Torelli, C.J., Monga, A.S.B. & Kaikati, A.M. (2012). Doing poorly by doing good: Corporate social responsibility and brand concepts. Journal of Consumer Research, 38(5), 948-963.
  • Tynan, C., Mckechine, S. & Chhuon, C. (2010). Co-creating value for luxury brands. Journal of Business Research, 63(11), 1156-1163.
  • Van der Veen, M. (2003). When is food a luxury? World Archaeology, 34(3), 406-407.
  • Vickers, J.S. & Renand, F. (2003). The marketing of luxury goods: An exploratory study - Three conceptual dimensions. The Marketing Review, 3(4), 459-478.
  • Vigneron, F. & Johnson, L.W. (1999). A review and a conceptual framework of prestige-seeking consumer behavior. Academy of Marketing Science Review, 3(1), 2-8.
  • Vigneron, F. & Johnson, L.W. (2004). Measuring perceptions of brand luxury. Journal of Brand Management, 11(6), 484-506.
  • Wang, Y., Sun, S. & Song, Y. (2010). Motivation form luxury consumption: Evidence from a metropolitan city in China. Research in Consumer Behavior, 12, 161-181.
  • Ward, D. & Chiari, C. (2008). Keeping Luxury Inaccessible, www.mpra.ub.unimuenchen.de/11373/1/MPRA_paper_11373.pdf (accessed: 22th May 2018).
  • Wartick, S.L. & Cochran, P.L. (1985). The evolution of the corporate social performance model. Academy of Management Review, 10, 758-769.
  • Wiedmann, K.-P., Hennigs, N. & Siebels, A. (2009). Value-based segmentation of luxury consumption behavior. Psychology & Marketing, 26, 625-651.
  • Woodall, T. (2003). Conceptualising 'value for the customer': An attributional, structural and dispositional analysis. Academy of Marketing Science Review, 12.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.ekon-element-000171557238

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.