Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2013 | 4 | nr 2 | 63--69
Tytuł artykułu

Customer Needs Linked to Production Strategy and Firm's Dynamic Capabilities

Treść / Zawartość
Warianty tytułu
Języki publikacji
This study identifies and analyzes the key factors of an efficient customer oriented production strategy. The paper supports the view that dynamic capabilities can be used successfully for improving company's efficiency. This research is a case study research related to production strategy. In a case company, totally 31 interviews were made from 16 subsidiaries and 13 from end customers. The present paper focuses more on end customers' than internal customers. Key findings can be identified as follows: effective information flow, flexibility, speed and responsiveness need more focus in the study of dynamic capabilities. Delivery accuracy is the key, while short delivery time is a competitive factor. This research is focused to power electronics business segment which is research limitation. To make wider conclusions, more empirical studies are needed. As a Practical implications, this research helps firms to improve their strategy process by understanding real customer needs. The research results bring additional value to the previous studies regarding company strategy, business environment, innovativeness and operational excellence.(original abstract)
Opis fizyczny
  • University of Vaasa, Finland
  • Vaasa University of Applied Sciences, Finland
  • Xiaonian X., U.S. competitiveness and the chinese challenge, Harv. Bus. Rev., 90 (3), 2012.
  • Teece D.J., Dynamic capabilities: Routines versus entrepreneurial action, Journal of Management Studies, 49 (8), 1395-401, 2012.
  • Porter M.E. [Ed.], Competitive advantage: Creating and sustaining superior performance, United States of America, Free Press, 1985.
  • Wilden R., Gudergan S.P., Nielsen B.B., Lings I., Dynamic capabilities and performance: Strategy, structure and environment, Long Range Plann, 2013.
  • Kaplan R., Norton D. [Ed.], The strategy-focused organization: How balanced scorecard companies thrive in new business environment, United States of America, Harvard Business School Publishing Corporation, 2001.
  • Ravishankar M.N., Pan S.L., Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center, Int. J. Inf. Manage., 33 (1), 147-59, 2013.
  • Winter S., Network effects and new product success: Strengthening product advantage, overcoming customer uncertainty?, International Journal of Business Innovation and Research, 6 (1), 1-27. 2012.
  • Pekkarinen O., Piironen M., Salminen R.T., BOOT business model in industrial solution business, International Journal of Business Innovation and Research, 6 (6), 653-73, 2012.
  • Annavarjula M., Nandialath A.M., Mohan R., Innovation capabilities and international performance of firms: A quantile regression approach, International Journal of Business Innovation and Research, 6 (6), 615-35, 2012.
  • Zheng S., ZhangW., du J., Knowledge-based dynamic capabilities and innovation in networked environments, Journal of Knowledge Management, 15 (6), 1035-51, 2011
  • Ayers J.D., Gordon L.G., Schoenbachler D.D., Integration and new product development success: The role of formal and informal controls, The Journal of Applied Business Research, 17 (2), 133-48, 2001.
  • Burroughs J.E., Dahl D.W., Moreau C.P., Chattopadhyay A., Gorn G.J., Facilitating and rewarding creativity during new product development, J. Market., 75 (4), 53-67, 2011.
  • Bech S., Pedersen O.J., Experience from cooperation between the Department of Acoustic Technology, Technical University of Denmark, and Bang and Olufsen A/S, Struer, Denmark, Acustica, 85 (5), 599-603, 1999.
  • Shi X., Li L.X., Yang L., Li Z., Choi J.Y., Information flow in reverse logistics: An industrial information integration study, Information Technology and Management, 13 (4), 217-32, 2012
  • Suh E.S., De Weck O.L., Chang D., Flexible product platforms: Framework and case study, Research in Engineering Design, 18 (2) 67-89, 2007
Typ dokumentu
Identyfikator YADDA

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.