Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2008 | Performance Measurement in Public Organisations: the Theory and the Practice of the Health Care Sector | 93--107
Tytuł artykułu

Increasing the Effectiveness of the Health Care Entities by Effective Quality Management

Warianty tytułu
Języki publikacji
In the last decade there was significant change in the image of public sphere observed. Public entities - achieving given objectives described as crucial ones for the social-economic development - changed the way of their acting by, decreasing administration and enhancing active management (Kieżun, 2002). We can see these changes pąrticuląrly strongly in the health care sector, where the market economy is more ąnd more influencing the way of managing health care entities. Although there can be found ascertainment in the literature that health care sector is influenced by economic mechanisms (Barr, 1994), in fact this is happening only in some scope and in some specific way. Its economical and organisational efficiency is a consequence of not only market managing ąctivity, but also effects to meet the demands of various shareholders what is very hard and difficult to obtain (Fitzroy, Hubert, 2005; Bryson, 2004). Therefore there are conducted analyses (in a scientific and practical sphere) aiming at elaborating economical and managing mechanisms focusing on the balance between quantitative and qualitative side of need for health care services. On the one hand, too strong market mechanism can lead to huge limitations in service accessibility, but on the other hand too strong national state intervention can lead to sources waste (Frączkiewicz-Wronka, 2006). (fragment of text)
  • Aaron K.F., Chesley F.D. Jr. (2003): Beyond Rhetoric: What We Need to Know to Eliminate Disparities. "Ethnicity and Disease" 13(3): 9-11.
  • Barr N. (1994): Labor Markets and Social Policy: The Transition and Beyond. Oxford University Press, New York.
  • Boyne G.A., Walker R.M. (2004): Strategy Content and Public Service Organizations. "Journal of Public Administration Research and Theory", 14:231-252.
  • Bryson J.M. (2004a): Strategie Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement. (3rd Ed.). Jossey-Bass, San Francisco.
  • Castańeda-Mendez K. (1999): Performance Measurement in Health Care. Quality Solutions, Inc. Http://
  • Chang W.C. (2002): The Meaning and Goals of Equity in Health. "Journal of Epidemiology and Community Health", 56: 488-491.
  • Connolly M., Jones N. (2003): Constructing Management Practice in the New Public Management: the Case of Mental Health Managers. "Health Services Management Research", 16(3): 203-10.
  • Donabedian A. (1980): Explorations in Quality Assessment and Monitoring. Health Administration Press, Ann Arbor, Michigan.
  • Feldman H.S. (2006): Management and Public Management. "Academy of Management Journal", 48: 958-960.
  • Ferlie E., McLaughlin K., Osborne S.P. (2002): New Public Management: Current Trends and Future Prospects. Routledge.
  • Fitzroy P., Hubert J. (2005): Strategie Management. Creating Value in Turbulent Times. Wiley, Hoboken.
  • Frączkiewicz-Wronka A. (red.): Ochrona zdrowia w regionie. Aspekty organizacyjne i prawne. AE, Katowice 2006.
  • Guillan H., Raetzo M.A. (1997): Quality of Care: from Theory to Practice. "Schweizeiriche Medizinsche Wochenschrifit", 127 (13).
  • Hannigan B. (1998): Assessing the New Public Management: the Case of the National Health Service. "Journal of Nursing Management", 6(5): 307-12.
  • Health at a Glance OECD Indicators 2005. OECD Publishing 2006.
  • Hurley J. (2001): Ethics, Economics, and Public Financing of Health Care. "Journal of Medical Ethics", 27: 234-239.
  • Jackson J.L., Kroenke K. (1997): Patient Satisfaction and Quality of Care. "Mil. Med.", 162(4).
  • Jacobs R., Smith P.C., Street A. (1998): Measuring Efficiency in Health Care. "JAMA", 279: 1328.
  • Kieżun W. (2002): Polski dorobek teoretyczny zarządzania publicznego. "Współczesne Zarządzanie", nr 4.
  • Lawthers A.G. (1999): Pomiar jakości a menedżer ochrony zdrowia. "Zdrowie i Zarządzanie", 3: 20.
  • Palmar R.H. (1996): Quality Health Care. "JAMA", 275(23): 18.
  • PN-EN ISO 9004:2001.
  • Pollitt Ch., Bouckaert G. (2000). Public Management Reform: A Comparative Analysis. Oxford University Press, Oxford.
  • Rose E.A. (1997): TQM in Health Care: Mistaken Identity? "Physician Execu- tive", 23(7): 44-6, September-October.
  • Vecchio C. (2000): Health and the Market. "Italian Heart Journal Supplement", 1(9): 1188-91.
  • Williams A. (2005): Thinking about Eąuity in Health Care. "Journal of Nursing Managenent", 13: 397-402.
  • Włodarczyk C., Sitko S. (1999): Zarządzanie ochroną zdrowia w powiecie. Poradnik dla samorządów. Wydawnictwo Uniwersytetu Jagiellońskiego Vessalius, Kraków.
Typ dokumentu
Identyfikator YADDA

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.