PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
2019 | 7 | nr 3 | 43--63
Tytuł artykułu

The Importance of Knowledge Management Processes for the Creation of Competitive Advantage by Companies of Varying Size

Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Objective: This article analyses the intensity of knowledge management processes in companies of different size. It also examines the role of these processes in the formation of competitive advantage by these businesses. Company size is defined as the number of employees.

Research Design & Methods: This article is based on a quantitative study in which 1258 companies were examined. Several statistical tests were used to analyse the data, including the U Mann-Whitney test, linear regression and Pearson correlation. .

Findings: It was found that the intensity of knowledge management processes was higher for bigger firms. The results also show that, regardless of the size, entities with more intensive knowledge management processes were relatively more competitive. Another finding is that knowledge management processes were regarded especially important for the competitiveness of large companies, with 250 employees or more. .

Implications & Recommendations: The implications of this study can be valuable for managers preparing to execute knowledge management processes. Based on insights from the study managers can plan strategically and make informed decisions about what type of knowledge management initiatives to implement. .

Contribution & Value Added: The size of an organisation is a factor that so far has been ignored in the study of the relationship between the intensity of knowledge management and competitive advantage. Specific characteristics of a company that result from its size determine its unique approach to knowledge management - the principles and rules that apply to large organisations cannot easily be scaled down and implemented in SMEs. (original abstract)
Rocznik
Tom
7
Numer
Strony
43--63
Opis fizyczny
Twórcy
  • Poznań University of Economics and Business, Poland
  • Warsaw University of Life Sciences - SGGW, Poland
Bibliografia
  • Ahmad, A., Bosua, R., & Scheepers, R. (2014). Protecting organizational competitive advantage: A knowledge leakage perspective. Computers & Security, 42, 27-39. https://doi.org/10.1016/j.cose.2014.01.001.
  • Alvesson, M. (1995). Management of knowledge-intensive companies. Berlin/New York: de Gruyter.
  • Alvesson, M. (2001). Knowledge work: Ambiguity, image and identity. Human Relations, 54(7), 863- 886. https://doi.org/10.1177/0018726701547004.
  • Amah, E., Daminabo-Weje, M., & Dosunmu, R. (2013). Size and Organizational Effectiveness: Maintaining a Balance. Advances in Management & Applied Economics, 3(5), 115-123.
  • Becerra-Falezernandez, I., Gonzalez, A., & Sabherwal, R. (2004). Knowledge Management: Challenges, Solutions, and Technologies. Upper Saddle River: Prentice Hall.
  • Becerra-Fernandez, I., & Sabherwal, R. (2014). Knowledge Management: Systems and Processes. New York and London: Routledge.
  • Bijlsma-Frankema, K., Rosendaal, B., & Taminiau, Y. (2006). Acting on frictions: Learning blocks and flows in knowledge intensive organizations. Journal of European Industrial Training, 30(4), 291- 309. https://doi.org/10.1108/03090590610673650.
  • Birasnav, M. (2014). Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership. Journal of Business Research, 67, 1622-1629. https://doi.org/10.1016/j.jbusres.2013.09.006.
  • Blackler, F. (1995). Knowledge, knowledge work and organizations. Organization Studies, 16(6), 1021-1046. https://doi.org/10.1177/017084069501600605.
  • Bolisani, E., & Handzic, M. (Eds.) (2015). Advances in Knowledge Management. Celebrating Twenty Years of Research and Practice. Cham: Springer.
  • Brown, J.S., & Duguid, P. (2001). Knowledge and organization: a social-practice perspective. Organization Science, 12(2), 198-213. https://doi.org/10.1287/orsc.12.2.198.10116.
  • Burton, R.M., Minton, J.W., & Obel, B. (1991). Organizational size and efficiency: An information processing view. Scandinavian Journal of Management, 7(2), 79-93. https://doi.org/10.1016/0956-5221(91)90039-4.
  • Busch, P. (2008). Tacit Knowledge in Organizational Learning. New York: IGI Publishing.
  • Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda. Sustainability, 9, 361-380. https://doi.org/10.3390/su9030361.
  • Choo, C.W. (1996). The knowing organization: how organizations use information to construct meaning, create knowledge, and to make decisions. International Journal of Information Management, 16(5), 329-340. https://doi.org/10.1016/0268-4012(96)00020-5.
  • Chouikha, M.B. (2016). Organizational Design for Knowledge Management. Hoboken: John Wiley & Sons.
  • Conner, K., & Prahalad, C.K. (1996). A resource-based theory of the firm: knowledge versus opportunism. Organization Science, 7(5), 477-501. https://doi.org/10.1287/orsc.7.5.477.
  • Dalkir, K. (2005). Knowledge management in theory and practice. Burlington, MA, USA: Elsevier, Butterworth- Heinemann.
  • Darroch, J. (2003). Developing a measure of knowledge management behaviors and practices. Journal of Knowledge Management, 7(5), 41-54. https://doi.org/10.1108/13673270310505377.
  • Davenport, T.H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
  • Drucker, P.F. (1988). The coming of the new organization. Harvard Business Review, 66(1), 45-53.
  • Easterby-Smith M., & Lyles, M.A. (2005). The Blackwell Handbook of Organizational Learning and Knowledge Management. Oxford: Blackwell Publishing.
  • Edwards, J.S. (Ed.) (2015). The Essentials of Knowledge Management. Basingstoke: Palgrave Macmillan.
  • Fonfara, K. (Ed.) (2012). The Development of Business Networks in the Company Internationalisation Process. Poznań: Poznań University of Economics Press.
  • Forés, B., & Camisón, C. (2016). Does incremental and radical innovation performance depend on different types of knowledge accumulation capabilities and organizational size?. Journal of Business Research, 69(2), 831-848. https://doi.org/10.1016/j.jbusres.2015.07.006.
  • Gadrey, J., & Gallouj, F. (Eds.) (2002). Productivity, Innovation and Knowledge in Services. Cheltenham: Edward Elgar.
  • Garson, D. (2013). Survey Research & Sampling (Statistical Associates 'blue book' series book 7). Asheboro, NC: Statistical Associate Publishing.
  • Geisler, E., & Wickramasinghe, N. (2009). Principles of Knowledge Management. Theory, Practice, and Cases. London: M.E. Sharpe.
  • Hitt, M.A. (1998). Twenty-first-century organizations: business firms, business schools, and the academy. Academy of Management Review, 23(2), 218-224. https://doi.org/10.5465/amr.1998.533223.
  • Hitt, M.A., Ireland, R.D., & Hoskisson, R.E. (1999). Strategic Management: Competitiveness and Globalization. (3rd ed.). Cincinnati, OH: South-Western College Publishing.
  • Holsapple, C., & Joshi, K. (2004). A formal knowledge management ontology: conduct, activities, resources, and influences. Journal of the American Society for Information Science and Technology, 55(7), 593-612. https://doi.org/10.1002/asi.20007.
  • Inkinen, H. (2016). Review of empirical research on knowledge management practices and firm performance. Journal of Knowledge Management, 20(2), 230-257. https://doi.org/10.1108/JKM- 09-2015-0336.
  • Jashapara, A. (204). Knowledge Management: An Integrated Approach. Harlow: Prentice Hall.
  • Kainth, J.S., & Verma, H.V. (2011). Consumption values: scale development and validation. Journal of Advances in Management Research, 8(2), 285-300. https://doi.org/10.1108/09727981111175993.
  • Kalpič, B., & Bernus, P. (2006). Business process modeling through the knowledge management perspective. Journal of Knowledge Management, 10(3), 40-56. https://doi.org/10.1108/13673270610670849.
  • Kim, T.H., Lee, J.-N., Chun, J.U., & Benbasat, I. (2014). Understanding the effect of knowledge management strategies on knowledge management performance: A contingency perspective. Information & Management, 51, 398-416. https://doi.org/10.1016/j.im.2014.03.001.
  • Knapp, E.M. (1998). Knowledge management. Business and Economic Review, 44(4), 3-6.
  • Kohli, A.K., Jaworski, B.J., & Kumar, A. (1993). MARKOR: A Measure of Market Orientation. Journal of Marketing Research, 30(4), 467-477. https://doi.org/10.1177/002224379303000406.
  • Koohang, A., Paliszkiewicz, J., & Gołuchowski, J. (2017). The impact of leadership on trust, knowledge management, and organizational performance: A research model. Industrial Management & Data Systems, 117(3), 521-537. https://doi.org/10.1108/IMDS-02-2016-0072.
  • Liebowitz, J. (Ed.) (2012). Knowledge Management Handbook. Collaboration and Social Networking. London, New York: CRC Press, Taylor and Francis Group, Boca Raton.
  • Liebowitz, J. (Ed.) (2016). Successes and failures of knowledge management. Cambridge MA, US: Elsevier.
  • Liu, Y.-S., & Wohlsdorf-Arendt, S. (2016). Development and validation of a work motive measurement scale. International Journal of Contemporary Hospitality Management, 28(4), 700-716. https://doi.org/10.1108/IJCHM-02-2014-0091.
  • Mack, R., Ravin, Y., & Byrd, R.J. (2001). Knowledge Portals and the Emerging Digital Knowledge Workspace. IBM Systems Journal, 40(4), 925-941. https://doi.org/10.1147/sj.404.0925.
  • Mahdi, O.R., Nassar, I.A., & Almsafir, M.K. (2019). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research, 94, January, 320-334. https://doi.org/10.1016/j.jbusres.2018.02.013.
  • Manojlović, R. (2016). Organisational Size as a Determining Factor of Performance and Quality Measurement: Lessons for the Croatian Local Self - Government. HKJU-CCPA 16(2), 237-266. https://doi.org/10.31297/hkju.16.2.4.
  • Massaro, M., Handley, K., Bagnoli, C., & Dumay, J. (2016). Knowledge management in small and medium enterprises: a structured literature review. Journal of Knowledge Management, 20(2), 258-291. https://doi.org/10.1108/JKM-08-2015-0320.
  • Miles, I. (2005). Knowledge-intensive business services: prospects and policies. Foresight, 7(6), 39- 63. https://doi.org/10.1108/14636680510630939.
  • Miozzo, M., & Grimshaw, D. (2006). Knowledge-intensive Business Services. Cheltenham: Edward Elgar.
  • Mohapatra, S., Agrawal, A., & Satpathy, A. (2016). Designing Knowledge Management Enabled Business Strategies. A Top-Down Approach. Springer: Cham.
  • Moorcroft, D. (2006). Realizing RBC's new vision for employee communication. Strategic Communication Management, 10(6), 30-33.
  • Muller, E., & Doloreux, D. (2009). What we should know about knowledge-intensive business services. Technology in Society, 31(1), 64-72. https://doi.org/10.1016/j.techsoc.2008.10.001.
  • Narver, J.C., & Slater, S.F. (1990). The Effect of a Market Orientation on Business Profitability. Journal of Marketing, October, 20-35. https://doi.org/10.1177/002224299005400403.
  • Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-36. https://doi.org/10.1287/orsc.5.1.14.
  • Nonaka, I., & Takeuchi, H. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. New York, NY: Oxford University Press.
  • Pandey, S.C., Dutta, A., & Nayak, A.K., (2018). Organizational capabilities and knowledge management success: a quartet of case studies. Kybernetes. 47(1), 222-238. https://doi.org/10.1108/K- 01-2017-0041.
  • Parikh, M. (2001). Knowledge management framework for high-tech research and development. Engineering Management Journal, 13(3), 27-34. https://doi.org/10.1080/10429247.2001.11415124.
  • Pasher, E., & Ronen, T. (2011). The Complete Guide to Knowledge Management, A strategic Plan to Leverage Your Company's Intellectual Capital. Hoboken: John Wiley & Sons, Inc.
  • Quinn, J.B., Anderson, P., & Finkelstein, S. (1996). Managing professional intellect: making the most of the best. Harvard Business Review on Knowledge Management. Boston, MA: Harvard Business Review Press.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171572722

Zgłoszenie zostało wysłane

Zgłoszenie zostało wysłane

Musisz być zalogowany aby pisać komentarze.
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.