Entrepreneurship in the Age of Digital Tourism : the Future Prospects from the Use of Robots

• Autorzy: Dimitrios Belias

Warianty tytułu

Przedsiębiorczość w dobie turystyki cyfrowej. Perspektywy związane z wykorzystaniem robotów

• Języki publikacji: EN

Abstrakty

EN

Tourism is an industry that is mostly based on the information that can be made possible through the assessment of the tourist product and the tourist service. During the past years we have seen important changes in the industry from the rapid growth of the use of new technologies on tourism, such as the Internet and social media, which have changed the way that the industry operates today. However, it is important to see into the future and identify what can be the next change in the tourist industry. By having examined the current literature, this paper had identified a future opportunity for the entrepreneurs in the tourist industry and this is from the use of robots for improving the service quality on tourism. The paper concludes that there is a need for future research on this field which can create new opportunities for entrepreneurs. (original abstract)

Turystyka jest branżą, która opiera się głównie na informacjach uzyskiwanych dzięki ocenie zarówno produktu, jak i usługi turystycznej. W ciągu ostatnich lat zaobserwowano istotne zmiany w tej gałęzi gospodarki, polegające na szybkim wzroście wykorzystania nowych technologii, takich jak internet i media społecznościowe. Zmieniły one sposób funkcjonowania rynku usług turystycznych. Dlatego niezwykle istotne jest podjęcie próby prognozy dotyczącej zmian, które mogą pojawić się w branży turystycznej. Na podstawie literatury przedmiotu w artykule przedstawiono możliwości, jakie otwiera przed przedsiębiorstwami turystycznymi wykorzystanie robotów, które mogą się przyczynić do poprawy jakości usług świadczonych przez te przedsiębiorstwa. Stwierdzono, że istnieje potrzeba kontynuacji badań w tym zakresie, gdyż mogą one stworzyć nowe możliwości dla przedsiębiorców. (abstrakt oryginalny)

Słowa kluczowe

EN

Entrepreneurship; Innovations; High-tech; Internet; Tourism

PL

Przedsiębiorczość; Innowacje; Nowe technologie; Internet; Turystyka

• Czasopismo: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie
• Rocznik: 2019
• Tom: 42
• Numer: nr 2 Numer specjalny. Teoria i praktyka przedsiębiorczości - aktualne trendy i przyszłe kierunki
• Strony: 89--99

Twórcy

autor

Dimitrios Belias

• University of Thessaly Larissa, Greece

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Identyfikatory

DOI

10.25944/znmwse.2019.02.8999