Approaches for Monitoring the Level of Providing Municipal Administrative Services Electronically (Ukrainian Case)

• Autorzy: Volodymyr Streltsov , Piotr Niedzielski
• Języki publikacji: EN

Abstrakty

EN

In the article several ways for creating methodology of monitoring e-government progress and perspectives on local level is analysed. This article seeking to review and contextualize the wealth of e-administration research in post-communist countries. On the basis of evolving monitoring practices some recommendations are proposed on how to improve the municipal e-services assessment quality.(author's abstract)

Słowa kluczowe

EN

e-government; Monitoring

PL

e-administracja; Monitoring

• Czasopismo: European Journal of Service Management
• Rocznik: 2018
• Numer: vol. 28/2, 4/2018
• Strony: 447--454

Twórcy

autor

Volodymyr Streltsov

• Pomeranian University in Slupsk, Faculty of Management and Security, POLAND

autor

Piotr Niedzielski

• University of Szczecin, Poland

Bibliografia

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Identyfikatory

DOI

10.18276/ejsm.2018.28/2-53