Wykorzystanie ram jakości M.J. Epplera do ewaluacji jakości informacji serwisów internetowych PWSZ

• Autorzy: Marcin Krzesaj

Warianty tytułu

Application of M.J. Eppler's Quality Framework to Evaluate Information Quality of the Websites of the State Higher Vocational Schools

• Języki publikacji: PL

Abstrakty

EN

The article presents the evaluation of information quality on the websites of the State Higher Vocational Schools (PWSZ) in Poland. The information quality framework proposed by M.J. Eppler was adopted as a diagnostic tool to identify gaps in information quality. The assessment was conducted from the user's perspective. Firstly, the ranking of the PWSZ sites in Poland was created. Secondly, the criteria for the quality of information in the website infrastructure were analysed. The conclusions result in a statement that most websites demonstrate a low level of information quality. The scope of synthetic measures ranges from 60.0% to 90.8% which indicates a wide variation in the information quality of the websites. In addition, some problems in the area of infrastructure and content management processes related to the quality of information have been identified. Finally, based on the results, a scorecard has been created. The scorecard can be used to identify and monitor the level of information quality on the websites. The information quality was assessed using a questionnaire and automated online tools. (original abstract)

Słowa kluczowe

PL

Serwis internetowy; Ocena jakości; Ewaluacja; Jakość informacji; Wyniki badań

EN

Website; Quality assessment; Evaluation; Information quality; Research results

• Czasopismo: Przegląd Organizacji
• Rocznik: 2019
• Numer: nr 9
• Strony: 47--56

Twórcy

autor

Marcin Krzesaj

• Uniwersytet Opolski

Bibliografia

• [1] Bernstram E.V., Shelton D.M., Walji M., Meric-Bernstam F. (2005), Instruments to Assess the Quality of Health Information on the World Wide Web: What Can Our Patients Actually Use? "International Journal of Medical Informatics", Vol. 74, No. 1, pp. 13-19.
• [2] Czerwiński A., Krzesaj M. (2014), Wybrane zagadnienia oceny jakości systemu informacyjnego w sieci WWW, Wydawnictwo Uniwersytetu Opolskiego, Opole.
• [3] Czerwiński A., Krzesaj M. (2018), Ocena jakości informacji w Internecie, Wydawnictwo Uniwersytetu Opolskiego, Opole.
• [4] Dead Link Checker (2019), https://www.deadlinkchecker. com, access date: 20.02.2019.
• [5] Eppler M.J., Muenzenmayer P. (2002), Measuring Information Quality in the Web Context: A Survey of State- -of-the-art Instruments and an Application Methodology, Proceedings of the Seventh International Conference on Information Quality (ICIQ-02), pp. 187-196, https:// pdfs.semanticscholar.org/b7e0/4978992851255d26fd8a- 00b6673ea9f27f84.pdf, access date: 20.02.2019.
• [6] Eppler M.J. (2001), A Generic Framework for Information Quality in Knowledge-intensive Processes, Proceedings of the Sixth International Conference on Information Quality, pp. 329-346, http://mitiq.mit.edu/ICIQ/ Documents/IQ Conference 2001/Papers/AGenericFramework4IQinKnowledgeIntenProc. pdf, access date: 20.02.2019.
• [7] Eppler M.J. (2006), Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes, second edition, Springer, Berlin- -Heidelberg-New York.
• [8] Fuhr N. et al. (2007), Evaluation of Digital Libraries, "International Journal on Digital Libraries", Vol. 8, No. 1, pp. 21-38.
• [9] Gagliardi A., Jadad A.R. (2002), Examination of Instruments Used to Rate Quality of Health Information on the Internet: Chronicle of a Voyage with an Unclear Destination, "British Medical Journal", Vol. 324, No. 7337, pp. 569-573.
• [10] Gkouskou K., Markaki A., Vasilaki M., Roidis A., Vlastos I. (2011), Quality of nutritional information on the Internet in health and disease, "Hippokratia", Vol. 15, No. 4, pp. 304-307.
• [11] Kaicker J., Borg Debono V., Dang W., Buckley N., Thaban L. (2010), Assessment of the Quality and Variability of Health Information on Chronic Pain Websites Using the DISCERN Instrument, "BMC Medicine", Vol. 8, No. 59, pp. 1-8.
• [12] Krzesaj M. (2019), Pomiar wybranych kryteriów jakości informacji na stronach WWW - studium przypadku, "Nierowności Społeczne a Wzrost Gospodarczy", Nr 58, s. 329-339.
• [13] Lee Y.W., Strong D.M., Kahn B.K., Wang R.Y. (2002), AIMQ: A Methodology for Information Quality Assessment, "Information & Management", Vol. 40, No. 2, pp. 133-146.
• [14] MNiSW (2018), Wykaz uczelni publicznych nadzorowanych przez Ministra właściwego ds. szkolnictwa wyższego - Państwowe Wyższe Szkoły Zawodowe, https://www.gov. pl/web/nauka/wykaz-uczelni-publicznych-nadzorowanych- przez-ministra-wlasciwego-ds-szkolnictwa-wyzszego- panstwowe-wyzsze-szkoly-zawodowe, data dostępu: 07.02.2019 r.
• [15] Mobile Website Speed Testing Tool (2019), https://testmysite. withgoogle.com/intl/pl-pl, access date: 20.02.2019.
• [16] Pingdom (2019), https://tools.pingdom.com, access date: 20.02.2019.
• [17] Saracevic T. (2004), Evaluation of Digital Libraries: An Overview, [in:] M. Agosti, N. Fuhr (eds.), Notes of the DELOS WP7 Workshop on the Evaluation of Digital Libraries, Padua, Italy.
• [18] SEO Site Checkup (2019), https://seositecheckup.com, access date: 20.02.2019.
• [19] SEO Quake (2019), https://www.seoquake.com/index. html, access date: 20.02.2019.
• [20] Stvilia B., Gasser L.G., Twidale M.B., Smith L.C. (2007), A Framework for Information Quality Assessment, "Journal of the American Society for Information Science and Technology", Vol. 58, No. 12, pp. 1720-1733.
• [21] Xie H. (2006), Evaluation of Digital Libraries: Criteria and Problems from Users' Perspectives, "Library and Information Science Research", No. 28, pp. 433-452.
• [22] Zhang Y. (2010), Developing a Holistic Model for Digital Library Evaluation, "Journal of the American Society for Information Science and Technology", Vol. 61, No. 1, pp. 88-110.

Identyfikatory

DOI

10.33141/po.2019.09.07