Improving the Process of Analysing the Causes of Problem by Integrating the Ishikawa Diagram and FAHP Method

• Autorzy: Andrzej Pacana , Dominika Siwiec
• Języki publikacji: EN

Abstrakty

EN

Purpose: The analysis process of the causes of the problem by often used the Ishikawa diagram is not effective when knowledge is lacking with regard to the particular causes and their validity about the problem. Moreover, its subjectivity is affected by the people undertaking the analysis. The aim of this paper is to reveal ways of improving the analysis process of problem causes by utilising the new method of integrated techniques, i.e.: Ishikawa diagram and FAHP method. Design/methodology/approach: An analysis process of problem causes was made by utilizing the integrated techniques, i.e.: Ishikawa diagram and FAHP method. The problem was identified after the FPI method, and it was a linear indication on the bearing cover from 410 steel. Findings: It was shown that implementing the FAHP method in the Ishikawa diagram allows a numerical analysis of the main causes of the problem. Research limitations/implications: Future analysis should be undertaken by applying the 5Why method, in order to fully identify the root cause of the problem. Practical implications: A new method can be used to precisely and reliably analyse different types of problems. Social implications: This method is an effective tool that supports the process of analysing the causes of the problem, and thus the process of making multi-criteria decisions. Originality/value: The article proposes a new method for integrating analysis techniques, i.e. the Ishikawa diagram and the FAHP method, which can be effective in precisely and reliably assessing the causes of the problem. (original abstract)

Słowa kluczowe

EN

Quality management; Decision making process; Materials engineering

PL

Zarządzanie jakością; Proces podejmowania decyzji; Inżynieria materiałowa

• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2020
• Numer: z. 143 Contemporary Management
• Strony: 247--253

Twórcy

autor

Andrzej Pacana

• Rzeszow University of Technology, Poland

autor

Dominika Siwiec

• Rzeszow University of Technology, Poland

Bibliografia

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Identyfikatory

DOI

10.29119/1641-3466.2020.143.20