Shared Values and Organizational Citizenship Behavior of Generation Z

• Autorzy: Ilona Świątek-Barylska
• Języki publikacji: EN

Abstrakty

EN

Purpose: The purpose of the paper is to verify the relationship between generation's Z core values (terminal and instrumental) and Organizational Citizenship Behaviour (OCB). Methodology: The research was conducted in 2019 among 491 respondents (generation Z) based on quantitative research method. Two types of questionnaires were used for data collection: 1) Rokeach Value Survey (RVS) and 2) Organizational Citizenship Behaviour Checklist. Findings: Based on analysis of the research results one can conclude that only several values cor-relate with OCB. There is no one type of correlation between analysed variables. Depending on the value, three different type of the results has been identified: significantly statistically positive, negative or lack of correlation between OCB and a given value. There is a statistically significant correlation between OCB-C (total index) and the following terminal values: comfortable life, family security, freedom, pleasure and true friendship. There is a statistically significant correlation between OCB-C (total index) and the following instrumental values: ambition, broad-mindedness, forgiveness, helpfulness, intellect, logic, love, politeness. The direction of correlation varies. Cor-relation between instrumental values and OCB occurs more often than between terminal values and OCB. Respondents are more willing to manifest people-oriented organizational citizenship behavior (OCB-P) than organization oriented organizational citizenship behavior (OCB_O). Implications/limitations: The research paper describe one of many antecedents of OCB (individual characteristics). As OCB have many positive consequences for the organizations, the results can help the managers to prepare for working with generation Z and HRM specialists to recruit people who fit to organizational culture. A future research should involve a representa-tive sample. It would be also very interesting to analyse the results of different generations and different countries.(original abstract)

Słowa kluczowe

EN

Organizational Citizenship Behavior (OCB); Organisational behaviour; Generation Z

PL

Zachowania obywatelskie w organizacji; Zachowania organizacyjne; Pokolenie Z

• Czasopismo: Journal of Positive Management
• Rocznik: 2019
• Tom: 10
• Numer: nr 1
• Strony: 21--31

Twórcy

autor

Ilona Świątek-Barylska

• University of Lodz, Poland

Bibliografia

• Barabasz, A., Chwalibóg, E. (2013), "Refleksje nad konsekwencjami zachowań obywatelskich w organizacjach", Acta Universitatis Lodziensis. Folia Oeconomica, Vol. 282, pp. 23 - 32.
• Bienstock, C.B., DeMoranville, C.W., Smith, R.K. (2008), "Organizational Citizenship Behavior and Service Quality", Journal of Services Marketing, Vol. 14 No. 4.
• Blakely, G.L., Andrews, M.C., Moorman, R.H. (2005), "The modern effects of equity sensitivity and the relationship betqween organizational justice and organizational citizenship behaviors", Journal of Business and Psychology, No. 20, pp. 259 - 273
• Borman, W.C., Motowidlo, S.J. (1993), "Expanding the Criterion Domain to Include Elements of Contextual Performance", in: Schmitt, N., Borman, W.C. (Eds.), Personnel selection in organizations, Jossey-Bass, San Francisco, pp. 71 - 98.
• Boiral, O. (2009), "Greening the Corporation Through Organizational Citizenship Behaviors", Journal of Business Ethics, Vol. 87 No. 2, pp. 221 - 236.
• Brief, A., Motowidlo, S.J. (1986), "Prosocial Organizational Behaviors", Academy of Management Review, No. 11, pp.710 - 725.
• Dennis, W., Organ, D.W., Lingl, A. (1995), "Personality, Satisfaction, and Organiza-tional Citizenship Behavior", The Journal of Social Psychology, Vol. 135 No. 3, pp. 339 - 350. DOI: 10.1080/00224545.1995.9713963
• Get, W. (2018), "Relationships Among Transformational Leadership, Organizational Climate, Organizational Citizenship Behavior and Performance in Romanian Employees", Romanian Journal of Applied Psychology, Vol. 20 No. 2, pp. 49 - 59. DOI: 10.21913/rjap.20.2.04.
• Hills, M.D. (2002), "Kluckhohnand Strodtbeck's Values Orientation Theory", Online Readings in Psychology and Culture, Vol. 4 No. 4. DOI: 10.9707/2307 - 0919.1040
• Jaworowska, A., Matczak, A., Bitner, J., (2011), Skala wartości Rokeacha. Polska normalizacja, Pracownia Testów Psychologicznych Polskiego Towarzystwa Psychologicznego, Warszawa.
• Foote, D.A., Li, T., Tang T. (2008), "Job satisfaction and organizational citizenship behavior (OCB) Does team commitment make a difference in self-directed teams?", Manage-ment Decision, Vol. 46 No. 6, pp. 933 - 947. DOI: 10.1108/00251740810882680
• Katz, D. (1964), "The motivational basis of organizational behavior", Behavioral Science, No. 9, pp. 131 - 133.
• Kluckhohn, C.K. (1951), "Values and Values Orientations in the Theory and Action", in: Parsons, T., Shils, E.A. (Eds.), Toward a general theory of action, Harvard University Press, Cambridge.
• Organ, D.W., Lingl, A. (2010), "Personality, Satisfaction, and Organizational Citizenship Behavior", The Journal of Social Psychology, Vol. 135 No. 3, pp. 339 - 350. DOI: 10.1080/00224545.1995.9713963
• Organ, D.W., Podsakoff, P.M., MacKenzie, S.B. (2006), Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences, Sage Publications, Thousand Oaks.
• Peyrat-Guillard, G., Glińska-Neweś, A. (2010), "Positive Organizational Potential, Organizational Commitment and Organizational Citizenship Behavior: a French/Polish Comparison", Journal of Positive Management, Vol. 1 No. 1, pp. 47 - 64.
• Rokeach, M. (1973), The Nature of Human Values, Free Press, New York.
• Peyrat-Guillard, G., Glińska-Neweś, A. (2014), "I respect you and I help you: links between Positive Relationships at Work and Organizational Citizenship Behavior", Journal of Positive Management, Vol. 5 No. 2, pp. 82 - 96.
• Podsakoff, P.M., MacKenzie, S.B., Paine, J.B, Bachrach, D.G. (2000), "Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for the Future Research", Journal of Management, Vol. 23, No. 3, pp. 513 - 563.
• Somech, A., Drach-Zahavy, A. (2004), "Exploring organizational citizenship behavior from an organizational perspective: the relationship between organizational learning and organizational citizenship behavior", Journal of Occupational and Organizational Psychology, No. 77, pp. 281 - 298.
• Stankiewicz, A. (2016), "Stereotypy. Młodszy czy starszy - kogo lubimy, a kogo nie?", in: Wiktorowicz J., Warwas, I., Kuba, M., Staszewska, E., Woszczyk, P., Stankiewicz A., Kliombka-Jarzyna, J. (Eds.), Pokolenia - co się zmienia? Kompendium zarządzania multigeneracyjnego, Wolters Kluwer, Warszawa, pp. 56 - 77.
• Yogamalar, I., Samuel, A. (2016), "Shared Values and Organizational Citizenship Behav-ior of Generational Cohorts: A Review and Future Directions", Management, Vol. 21, pp. 249 - 271.
• Tischner, J. (1982), "Etyka wartości i nadziei", in: Hildebrand, D., Kłoczkowski, J.A., Paściak, J., Tischner, J. (Eds.), Wobec wartości, Wydawnictwo W drodze, Poznań, pp. 51 - 145.
• Tuulik, K., Ounapuu, T., Kuimet, K., Titiv, E. (2016), "Rokeach's instrumental and ter-minal values as desriptors of modern organisation values", International Journal of Organizational Leadership, No. 5, pp. 151 - 161.
• Williams, R.M., Jr. (1979), "Change and Stability in Values and Value System: A Sociological Perspective",in: Rokeach, M. (Ed.), Understanding Human Values. Individual and Societal, New York, Free Press, pp. 15 - 47.
• Woodward, I.C., Shaffakat, S. (2014), "Understanding values for insightfully aware leadership", INSEAD Working Paper.
• Van Dyne, L., Cummings, L., McLean-Parks, J. (1995), "Extra-role Behaviors: In Pursuit of Construct and Definitions Clarity (a bridge over muddied waters)", Research in Organizational Behavior, Vol. 17, pp. 215 - 285

Identyfikatory

DOI

10.12775/JPM.2019.010