Czasopismo
2020
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Consumer Rights Protection : Threats and Opportunities for Enhancing Consumer Awareness
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42--65
Tytuł artykułu
Autorzy
Warianty tytułu
Języki publikacji
Abstrakty
Summing up, the consumers and their rights both on traditional and e-markets should have the basic value for sellers and consumer protection organizations. They should be protected properly, and the ganizations should provide them with specific knowledge to help in their daily life and give the opportunity to know the places where they can ask for help and react in case of any frauds or misleading acts. The biggest American and European organizations should implement television and online advertise-ments and involve other means of media to build the e-consumers con-sciousness, which could be higher in case of both markets. The e-shops should send automatic e-mails to their e-consumers, for instance once a month, to inform about actual rights and regulations which are in European Union or in particular states of United States. That could help the e-consumers to be more careful and knowledgeable when buying goods and services online. They would be automatically aware of time frames they have to react and would spend less time looking for help online or asking family members or friends, which generally are not experts in that range. Maybe rising their awareness more conflicts would be solved successfully towards e-consumers and their common good. (fragment of text)
Rocznik
Strony
42--65
Opis fizyczny
Twórcy
autor
- University of Economics in Katowice, Poland
autor
- University of Economics in Katowice, Poland
Bibliografia
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Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
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