Implementing a Decision Support System in the Transport Process Management of a Small Slovak Transport Company

• Autorzy: Miroslava Nyulásziová , Dana Paľová
• Języki publikacji: EN

Abstrakty

EN

It is indisputable that the continuous development of digital technologies influences the business environment. Using information technologies means easier access to a huge amount of business information, which is hard to include in day-to-day decision-making. Traditional data processing methods in business management become inadequate. So, business process management approaches and business data analysis are the tools that could be utilized to optimize processes in a company and to harvest valuable information that can provide a variety of decision-making material for company management. This article deals with the analysis, modeling, and optimization of the transport process, as well as the design of a system for decision support in this process within a small transport company. The research is focused on the development of an innovative decision support system based on a company's data analysis in order to improve the management of the transport service process. (original abstract)

Bezsporne jest, że ciągły rozwój technologii cyfrowych wpływa na otoczenie biznesowe. Korzystanie z technologii informatycznych oznacza łatwiejszy dostęp do ogromnej ilości informacji biznesowych, co trudno jest uwzględnić w codziennym podejmowaniu decyzji. Tradycyjne metody przetwarzania danych w zarządzaniu przedsiębiorstwem stają się nieodpowiednie. Podejście do zarządzania procesami biznesowymi i analiza danych biznesowych to narzędzia, które można wykorzystać do optymalizacji procesów w firmie i do zebrania cennych informacji, które mogą dostarczyć różnorodnych materiałów decyzyjnych do zarządzania firmą. Artykuł dotyczy analizy, modelowania i optymalizacji procesu transportu, a także projektowania systemu wspomagania decyzji w tym procesie w małej firmie transportowej. Badania koncentrują się na opracowaniu innowacyjnego systemu wspomagania decyzji opartego na analizie danych firmy w celu usprawnienia zarządzania procesem transportu. (abstrakt oryginalny)

Słowa kluczowe

EN

Decision Support Systems (DSS); Transport logistics; Data analysis; Enterprise management

PL

Systemy wspomagania decyzji; Logistyka transportu; Analiza danych; Zarządzanie przedsiębiorstwem

• Czasopismo: Journal of Entrepreneurship, Management and Innovation (JEMI)
• Rocznik: 2020
• Tom: 16
• Numer: nr 1 Business Process Management: Current Applications and the Challenges of Adoption
• Strony: 75--105

Twórcy

autor

Miroslava Nyulásziová

• Technical University of Košice, Slovak Republic

autor

Dana Paľová

• Technical University of Košice, Slovakia

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Identyfikatory

DOI

https://doi.org/10.7341/20201613