Dissimilarities Between Applied Methods of Project Management Impacting Regression in Business Processes and Technical Architecture

• Autorzy: Hubert Bogumił
• Języki publikacji: EN

Abstrakty

EN

The aim of this paper is to explore the drivers of keeping the consistency within business processes that are highly supported by system configuration, while the system architecture is impacted by a technical change in the organization that uses both traditional and agile methods of change management. Two research questions were raised related to the most frequent road blocks in managing system and business non-regression in hybrid management of change and the respective methods used to limit the system and business regression in the conflicting approaches of business operation models. In the research, a tailored method of multiple case study was used based on primary and secondary data from accessible documentation of projects, experience from tests and production cut-overs performed in the mix-method of project management, and change management circumstances. Overall findings wrap up the conclusion which is, that in order to keep control using the rules of BPM in transforming an organization, it is an indispensable necessity to use open cooperation that addresses cross-organization business objectives and overall business sensitivity for threads related to an agnostic approach of change realization chained by methodological rules. The advantages of collected knowledge may lead to formed ways of securing business objectives from unexpected regression driven by internal and independent organizational enforcements. (original abstract)

Celem tego artykułu jest zbadanie czynników zachowania spójności procesów biznesowych, silnie wspieranych przez technologie IT, podczas pojawiania się zmian w architekturze technicznej organizacji, która stosuje zarówno tradycyjne, jak i zwinne metody zarządzania zmianami. Postawiono dwa pytania badawcze dotyczące najczęstszych przeszkód w zarządzaniu regresją systemową i biznesową przy użyciu hybrydowych sposobów realizacji zmian oraz odpowiednich metod stosowanych w celu ograniczenia regresji systemowej i biznesowej w konfliktujących się podejściach reprezentowanych przez różne modele operacyjne. W badaniach zastosowano sprofilowaną metodę wielokrotnego studium przypadku w oparciu o dane pierwotne i wtórne pochodzące z dokumentacji projektowej, doświadczeń z testów i uruchomień produkcyjnych systemów, przeprowadzanych zróżnicowanymi metodami zarządzania projektami i zmianami. Ogólne wnioski koncentrują się na tym, że aby zachować kontrolę przy stosowaniu zasad BPM w przekształcaniu organizacji, niezbędna jest otwarta współpraca, która pozwoli osiągać cele biznesowe w ramach organizacji i zachować wrażliwość biznesową przy agnostycznym podejściu do realizacji zmian w myśl stosowanych metodyk. Zalety zgromadzonej wiedzy mogą prowadzić do zarysowania sposobów zabezpieczenia celów biznesowych przed nieoczekiwaną regresją wynikającą z wewnętrznych i niezależnych mechanizmów realizacji zmian organizacyjnych. (abstrakt oryginalny)

Słowa kluczowe

EN

Hybrid organizations; Business processes; Change management

PL

Organizacje hybrydowe; Procesy biznesowe; Zarządzanie zmianami

• Czasopismo: Journal of Entrepreneurship, Management and Innovation (JEMI)
• Rocznik: 2020
• Tom: 16
• Numer: nr 1 Business Process Management: Current Applications and the Challenges of Adoption
• Strony: 133--168

Twórcy

autor

Hubert Bogumił

• University of Warsaw, student

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Identyfikatory

DOI

https://doi.org/10.7341/20201615