The Mediating Role of Trust in Leadership on the Relationship between the Experience of Negative Treatment in the Workplace, Burnout, and Work Engagement

• Autorzy: Ewa Eldridge , Paweł Jurek , Michał Olech

Warianty tytułu

Zaufanie do przełożonego jako mediator związku pomiędzy doświadczeniem negatywnego traktowania w pracy, a wypaleniem zawodowym i zaangażowaniem w pracę

• Języki publikacji: EN

Abstrakty

EN

The current study aimed at examining the mediation effects of trust in leadership on the association between the experience of mistreatment and aggression in the workplace and burnout and work engagement. A sample of 838 employees completed a packet of questionnaires that assessed the variables subject to study. Using structural equation modeling (SEM), mediational analyses showed that the experience of negative treatment in the workplace exerted its direct and indirect (through trust in leadership) effect on burnout and work engagement. The findings corroborate the beneficial effects of leadership trust, especially on employee work engagement. (original abstract)

Celem niniejszego badania było zbadanie wpływu zaufania do bezpośredniego przełożonego na związek pomiędzy doświadczeniem negatywnego traktowania w miejscu pracy (znęcania się, agresji, utrudniania wykonywania zadań) a wypaleniem zawodowym i zaangażowaniem w pracę. W badaniu wzięło udział 838 pracowników różnych organizacji działających na polskim rynku. Badani zostali poproszeni o wypełnienie zestawu kwestionariuszy mierzących badane zmienne. Wykorzystując model równań strukturalnych (SEM) wykazano, że doświadczenie negatywnego traktowania w miejscu pracy ma bezpośredni i pośredni (poprzez zaufanie do przełożonego) związek z wypaleniem zawodowym i zaangażowaniem w pracę. Wyniki potwierdzają korzystny wpływ zaufania do kierownictwa na budowanie pożądanych postaw pracowniczych. Uzyskane wyniki omówiono w kontekście praktycznych wskazówek dla kadry menedżerskiej oraz specjalistów zajmujących się zarządzaniem zasobami ludzkimi w organizacjach. (abstrakt oryginalny)

Słowa kluczowe

EN

Trust; Employees' engagement; Professional burnout; Questionnaire survey

PL

Zaufanie; Zaangażowanie pracowników; Wypalenie zawodowe; Badania ankietowe

• Czasopismo: Zarządzanie Zasobami Ludzkimi
• Rocznik: 2020
• Numer: nr 6 (137)
• Strony: 13--34

Twórcy

autor

Ewa Eldridge

• University of Gdańsk; Perfect People, Ltd., United Kingdom; Actinium CS, Ltd., United Kingdom

autor

Paweł Jurek

• Uniwersytet Gdański

autor

Michał Olech

• University of Gdańsk; Medical University of Gdańsk

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Identyfikatory

DOI

10.5604/01.3001.0014.5837