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Liczba wyników
2016 | 17 | nr 2 | 203--216
Tytuł artykułu

Evaluation of Training Programs by Medical Employees in a Chosen Hospital in Poland

Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This article contains the results of research on the evaluation of the training offer addressed to the medical staff of one of the largest Polish specialist hospitals. The authors have used surveys addressed to employees: doctors and nurses. On the basis of numeral data received from the respondents, two "quality maps" have been drawn that show the opinion of "white coat" workers (doctors and nurses) about the hospital training offer. This work presents similarities and differences between assessments of doctors and nurses. A short description of the hospital as well as its weaknesses and strengths has been presented. A direction of possible changes has been indicated by the employees. The authors indicate the significance of training programs in order to gain work satisfaction, and the role of the personnel strategy to achieve the objectives. They emphasize the significance of aimed professional development in a health-care-providing institution where knowledge and skills have an influence on the health and lives of patients. Research results showed the validity of the practical use of the quality map in the process of hospital management. This tool allows us to get answers about which areas (according to respondents) carrying out corrective actions are recommended. (original abstract)
Rocznik
Tom
17
Numer
Strony
203--216
Opis fizyczny
Twórcy
autor
  • The Angelus Silesius University of Applied Sciences in Wałbrzych, Poland
autor
  • Wrocław University of Technology, Poland
Bibliografia
  • Aggarwal, R., Mytton, O.T., Derbrew, M., Hananel, D., Heydenburg, M., Issenberg, B., MacAulay, C., Mancini, E.M., Morimoto, T., Soper, N., Ziv, A., Reznick, R. (2010) 'Training and simulation for patient safety', Quality and Safety in Health Care, vol. 19, pp. 34-43.
  • Detyna, B. and Detyna, J. (2011) The quality of medical services. Statistical evaluation. Methodology fundamentals, Warszawa: Difin.
  • Detyna, B. and Detyna, J. (2012) 'Quality Map of Training Offer as a Tool to Assist Hospital Management', in Sikora, T. and Balon, U. (eds.) Quality of Life Management Determinants. The Services and Food, Kraków: Uniwersytet Ekonomiczny w Krakowie, Wydawnictwo Naukowe PTTŻ, pp. 45-65.
  • Elbadri, A.N.A. (2001) 'Training practices of Polish companies: an appraisal and agenda for improvement', Journal of European Industrial Training, no. 25 (2), pp. 69-79.
  • Gilbreath, B. and Montesino, M.U. (2006) 'Expanding the HRD Role: Improving Employee Well-Being and Organizational Performance', Human Resource Development International Quality, vol. 9(4), pp. 563-571.
  • Green, P. and Skinner, D. (2005) 'Does time management training work: an evaluation', International Journal of Training and Development, no 9, pp. 124-139.
  • Grossman, R. and Salas, E. (2011) 'The transfer of training: What really matters', International Journal of Training and Development, vol. 15(2), pp. 103-120.
  • Hamman, W.R. (2004) 'The complexity of team training: what we have learned from aviation and its applications to medicine', Quality and Safety in Health Care, vol. 13, pp. 72-79.
  • Jeffcott, S.A. and Mackenzie, C.F. (2008) 'Measuring team performance in healthcare: review of research and implications for patient safety', Journal of Critical Care, vol. 23, pp. 188-196.
  • Jeffries, P.R. (2005) 'Technology trends in nursing education: Next Steps', Journal of Nursing Education (invited editorial), vol. 44(1), pp. 3-4.
  • Johnson, N., Penny, J., Dilys, R., Cooke, M.W., Fowler-Davis, S., Janes, G. and Lister, S. (2010) 'Introducing service improvement to the initial training of clinical staff', Quality and Safety in Health Care, vol. 19, pp. 205-207.
  • Karniej, P. (2010) 'Management of Hospitals', in Stępniewski, J. and Bugdol, M. (eds.) Costs, organization and management of hospitals, Cracow: Jagiellonian University Press.
  • Lee P., Allen K. and Daly, M.A. (2012) 'Communication and patient safety training programme for all healthcare staff: Can it make a difference?', BMJ Quality and Safety, vol. 21, pp. 84-88.
  • Moyer-Childress, R., Jeffries, P.R. and Feken-Dixon, C. (2007) 'Using collaboration to enhance the effectiveness of simulated learning in nursing education', in Jeffries, P. (ed.) Simulations in nursing education: From conceptualization to evaluation, New York: The National League for Nursing, pp. 123-159.
  • Skiba, D.J., Connors, H.R. and Jeffries, P.R. (2008) 'Information technologies and the transformation of nursing education', Nursing Outlook, vol. 56(5), pp. 225-230.
  • Weaver, S.J., Lyons, R., DiazGranados, D., Rosen, M.A., Salas, E., Olgesby, J., Birnbach, D.J., Augenstein, J.S., Robinson, D.W. and King, H.B. (2010) 'The anatomy of healthcare team training and the state of practice: A critical review', Academic Medicine, vol. 85, pp. 1746-1760.
  • Weaver, S.J., Salas, E. and King, H.B. (2011) 'Twelve best practices for team training evaluation in health care', The Joint Commission Journal on Quality and Patient Safety, vol. 37(8), pp. 341-349.
  • Williams, S. and Cooper, L. (2002) Managing workplace stress: A best practice blueprint, Chichester: J. Wiley & Sons.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171628204

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