Czasopismo
Tytuł artykułu
Autorzy
Warianty tytułu
Języki publikacji
Abstrakty
Small and medium-sized enterprises (SMEs) are facing barriers to grow due to the lack of structured procedures for upgrading and allocating the limited resources. To overcome these drawbacks and to improve business capabilities, a structured framework to conduct a comprehensive diagnostic and upgrading study is presented in this paper. The proposed framework involves four phases. First, the external and internal strategic factors, which can affect the enterprises' performance are evaluated using strategic planning and assessment tools. Second, key upgrade performance indicators are developed and evaluated using multi-attribute rating techniques to guide, evaluate, and track progress of upgrading process. Third, a set of upgrade strategies are generated and evaluated using resource allocation model. Finally, a periodic re-evaluation plan is introduced to monitor the implementation progress. The developed framework for performance evaluation and upgrading is suitable to be used as a structured know-how procedure in manufacturing enterprises and can support entrepreneurs in their strategic decisions. To validate the proposed framework, a data set was collected from a local housecore company. As a result, one package of the efficient frontier strategies that represents the best use of resources was proposed for implementation.(original abstract)
Czasopismo
Rocznik
Tom
Numer
Strony
25--39
Opis fizyczny
Twórcy
autor
- Jordan University of Science and Technology
autor
- Jordan University of Science and Technology
autor
- Jordan University of Science and Technology
Bibliografia
- Abosede, A., Obasan, K. and Alese, O. (2016). Strategic management and Small and Medium Enterprises (SMEs) development: A review of literature. International Review of Management and Business Research, 5, 1, 315-335.
- Arivananthan, M., Bijanu, A., Bulancea, P., and Matthews, J. (2015). Knowledge Exchange Toolbox. New York: UNICEF,
- Baker, H., Kumar, S., and Rao, P. (2017). Financing preferences and practices of Indian SMEs. Global Finance Journal, 43, 1-16. DOI: 10.1016/j.gfj.2017. 10.003.
- Bensecilas, T., Ombui, K. and Andai, M. (2016). Influence of the Porter's Five Forces Model Strategy on Performance of Selected Telecommunication Companies. International Journal of Scientific and Research Publications, 6, 10, 558-568.
- Bernard, P., Zuccaro, C., Hafsi, T., Plaisent, M., and Amroune, B. (2017). Success Factors of Upgrade Programs of SMEs in a Changing Environment, Resources Dependency Perspective: The Case of Algeria. Advances in Economics and Business, 5, 11, 590600.
- Caiazza, R. (2016). Internationalization of SMEs in high potential markets. Trends in Food Science and Technology, 58, 127-132.
- Carlucci, D. (2010). Evaluating and selecting key performance indicators: An ANP-based model. Measuring Business Excellence, 14, 2, 66-76. Charles, N., Ojera, P., and David, O. (2015). Factors influencing choice of strategic management modes of small enterprises. Journal of Innovation and Entrepreneurship, 4, 1, 1-22, DOI: 10.1186/s13731-014- 0016-y.
- Denicolai, S., Zucchella, A., and Magnani, G. (2021). Internationalization, digitalization, and sustainability: are SMEs ready? A survey on synergies and substituting effects among growth paths. Technological Forecasting & Social Chnage, 166, 120650.
- Eggers, F. (2020). Master of disasters? challenges and opportunities for SMEsin times of crisis. Journal of business Research, 116, 199-208.
- Falahat, M, Ramayah, T., Soto-Acosta, P., and Lee, Y. (2020). SMEs internationalization: the role of product innovation, market intelligence, pricing and marketing communication capabilities as drivers of SMEs' international performance. Technological Forecasting & Social Chnage, Vol. 152, 119908.
- Gold, M., Godsey, L., and Cernusca, M. (2003). Competitive Market Analysis of Eastern Red Cedar. University of Missouri, Center for Agroforestry, Columbia, Missouri.
- Goodwin, P. and Wright, G. (2004). Decision Analysis for Management Judgment, 3rd ed. West Sussex: John Wiley & Sons Ltd.
- Hampel-Milagrosa, A., Loewe, M., and Reeg, C. (2013). Which Factors Determine the Upgrading of Small and Medium-Sized Enterprises (SMEs). Bonn: Dt. Inst. für Entwicklungspolitik, Germany.
- Hampel-Milagrosa, A. (2014). Micro and Small Enterprise Upgrading in the Philippines: The role of the entrepreneur, enterprise, networks and business environment. Bonn: German Development Institute.
- Indiatsy, C., Mwangi, M., Mandere, E., and Bichanga, J. (2014). The Application of Porter's Five Forces Model on Organization Performance: A Case of Cooperative Bank of Kenya Ltd. European Journal of Business and Management, 6, 16, 75-85.
- Iuga, M., Kifor, C., and Rosca, L. (2015). Lean Information Management: Criteria For Selecting Key Performance Indicators At Shop Floor. ACTA Universitatis Cibiniensis, 66, 1, 67-72.
- Kaganski, J., Paavel, S., and Lavin, M. (2014). Selecting Key Performance Indicators with Support of Enterprise Analyze Model. 9th International DAAAM Baltic Conferenc Industrial Engineering, Tallinn, Estonia.
- Kerzner, H. (2017). Project management metrics, KPIs, and dashboards: a guide to measuring and monitoring project performance, 3rd ed. Hoboken, New Jersey: Wiley.
- Lee, H., Kim, M. and Park,Y. (2012). An analytic network process approach to operationalization of five forces model. Applied Mathematical Modelling, 36, 4, 1783-1795.
- Lorentz, H., Hilmola, O., Malmsten, J., and Srai, J. (2016). Cluster analysis application for understanding SME manufacturing strategies. Expert Systems with Applications, 66, 176-188.
- Meier, H., Lagemann, H., Morlock, F. and Rathmann, C. (2013). Key performance indicators for assessing the planning and delivery of industrial services. Procedia CIRP, 11, 99-104.
- Midiwo, P. and Ombui, K. (2018). Effects of strategic planning on the financial performance of small information and communication technology (ict) firms in Nairobi City County. European Journal of Business and Strategic Management, 3, 7, 74-100, Retrieved from https://www.iprjb.org/journals/ in- dex.php/EJBSM/article/view/759.
- Nurmi, J. and Niemelä, M. (2018). PESTEL Analysis of Hacktivism Campaign Motivations. Proceedings of 23rd Nordic Conference on Secure IT Systems, NordSec 2018, Oslo, Norway, pp. 323-335, DOI: 10.1007/978-3-030-03638-6_20.
- OECD - Organisation for economic co-operation and development (2004). Promoting Entrepreneurship and Innovative SMEs in a Global Economy. 2nd OECD Conference of Ministers Responsible for Small and Medium-Sized Enterprises (SMEs), Istanbul, Turkey.
- Oraman, Y., Azabagaoglu, M., and Inan, I. (2011). The firms' survival and competition through global expansion: A case study from food industry in FMCG sector. Procedia - Social and Behavioral Sciences, 24, 188-197.
- Parmenter, D. (2015). Key Performance Indicators Developing, Implementing, and Using Winning KPIs, 3rd ed. Hoboken, New Jersey: John Wiley & Sons.
- Petrou, A., Hadjielias, E., Thanos, I., and Dimitratos, P. (2020). Strategic decision-making processes, international environmental manificence and the accelerated internationalization of SMEs. International Business Review, 29, 5, 101735.
- Phillips, L. and Bana E Costa, C.A. (2007). Transparent prioritisation, budgeting and resource allocation with multi-criteria decision analysis and decision conferencing. Annals of Operations Research, 154, 51-68.
- Pérez-Gômez, P., Arbelo-Pérez, M., and Arbelo, A. (2018). Profit efficiency and its determinants in small and medium-sized enterprises in Spain. BRQ Business Research Quarterly, 21, 4, 238-250.
- Pucihar, A., Bogataj, K., and Wimmer, M. (2007). Gap analysis methodology for identifying future ICT related eGovernment research topics - Case of 'ontology and semantic web' in the context of eGovernment BT, 20th Bled eConference - eMergence: Merging and Emerging Technologies, Processes, and Institut, BLED 2007 Proc., Vol. 27, pp. 443-456.
- Rachapila, T. (2013). Using Porter's Five Forces Model for Analysing the Competitive Environment of Thailand's Sweet Corn Industry. International Journal of Business and Social Research, 3, 3, 174-184.
- Rastogi, N. and Trivedi, D. (2016). Pestle Technique - a Tool To Identify External Risks in Construction Projects. International Research Journal of Engineering and Reeg, C. (2013). Micro, small and medium enterprise upgrading in low- and middle-income countries. Bonn: Dt. Inst. für Entwicklungspolitik, Germany.
- Rusaneanu, A. (2014). Rules For Selecting And Using Key Performance Indicators For The Service Industry, bucharest university of economic studies. Practical Application of Science, 2, 2, 661-666.
- Sampaio, C., Simoes, Perin, C., and Almeida, A. (2011). Marketing metrics: Insights from Brazilian managers. Industrial Marketing Management, 40, 1, 8-16.
- Sheetal, S., Sangeeta, C., and Kumar, R. (2012). Marketing Strategies of Small and Medium Enterprises: A Sample Survey Marketing Strategies of Small and Medium Enterprises: A Sample Survey. International Journal of Management Sciences, 1, 2, 60-71.
- Singh, H. and Mahmood, R. (2014). Manufacturing Strategy and Export Performance of Small and Medium Enterprises in Malaysia: Moderating Role of External Environment. International Journal of Business and Commerce, 3, 5, 37-52.
- Spitzer, D. (2007). Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success. New York: American Management Association, 44, 10, 5748-5748.
- Srdjevic, Z., Bajcetic, R. and Srdjevic, B. (2012). Analysis: A Case Study of Reconstructing A Water Intake Structure. Water Resource Management, 26, 12, 3379-3393.
- Tague, N. (2005). The Quality Toolbox, 2nd ed. Milwaukee: ASC Quality Press.
- Taylor, J. (2010). The Handbook of Quality and Service Improvement Tools. NHS Institute for Innovation and Improvement, Coventry, UK.
- Veskaisri, K., Chan, P. and Pollard, D. (2007). Relationship between strategic planning and SME success: Empirical evidence from Thailand, International DSI/Asia Pacific DSI confernce, Bangkok, Thailand.
- Wilkinson, A., Redman, T. and Dundon, T. (2017). Con-temporary Human Resource Management, 5th ed. West Sussex, UK: Pearson.
- Wu, D. (2009). Measuring performance in small and medium enterprises in the information and communication technology industries, PhD thesis. School of Management, College of Business RMIT University, Melbourne, Australia.
- Xiao, Y. (2017). Report on Transformation and Development of SMEs in China, MSc thesis. Politecnico di Milano university, Italy.
Typ dokumentu
Bibliografia
Identyfikatory
Identyfikator YADDA
bwmeta1.element.ekon-element-000171629930